NEW QUESTION 1
Which two statements about skills are true?

• A. Customers can only chat with skill when those skills managed by a digital assistant.
• B. Skills can access back-end services.
• C. Skills have dialog flows that you may configure to create conversation.
• D. Skills always use natural languages processing (NLP).

Answer: AB

NEW QUESTION 2
As per Oracle's recommendation, which is the best practice regarding conversational design?

• A. Ask users open-ended questions such as "how can I help you?"
• B. To account for possible mistakes, make it clear to users that the bot is still learning.
• C. Use quick reply buttons (as opposed to natural language inputs) as much as possible.
• D. Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.

Answer: A

NEW QUESTION 3
In the System.Agentinitiation component, what is the purpose of "resumedMessage:"?

• A. sets the message to be displayed if no agents are available
• B. sets the message to be displayed to a user if the user sends repeated messages to connect
• C. sets the message to be displayed when the channel times out and reconnects
• D. sets the message to be displayed to a user while waiting for the agent to connect

Answer: A

NEW QUESTION 4
In a validation loop, users are repeatedly asked to enter the same information, thereby preventing them from transitioning to a different dialoq flow state in a conversation.
What is causing the validation loop?

• A. The dialog flow state uses an input component that references a nonentity type variabl
• B. The same dialog flow state is referenced in the next transition.
• C. The nlpResultvariable property of the input component points to "iResult", which is a variable of type "nlpresuit".
• D. The keepTurn property of the input component is set to true and the maxPrompts property is set to a value greater than 0.
• E. The input component associated with a state references a variable of an entity type and the maxPrompts property is not set.

Answer: C

NEW QUESTION 5
ting your skill with certain phrases, you notice that two intents within the skill consistently come out as the top two resolved ones and within a few points of each other.
Given the small and unpredictable nature of which intent was top, which strategy would be the easiest to employ to ensure that the user is able to choose the correct Intent?

• A. Keep adding training data until you get a predictable result every time.
• B. Change the Confidence Threshold during your testing until the correct intent always wins.
• C. For each intent, create an entity of phrases that are distinct to each intent, and add the appropriate entity to the corresponding intent.
• D. Change the Confidence Win Margin so that both intents are offered to the user.
• E. Change the Explicit Invocation Threshold to zero to ensure that the correct intent is picked up when the user mentions the name of the intent.

Answer: E

NEW QUESTION 6
Imagine that you have a financial planning skill. Which two functionalities would typically be implemented as a custom component?

• A. displaying any type of input component
• B. routing the dialog flow based on values returned from a backend service
• C. returning the current value of a requested stock price in a skill message
• D. running the skill within a webpage
• E. routing to another skill within the suite of skills assembled within a digital assistant

Answer: B

NEW QUESTION 7
Within your digital assistant, you notice that the user input "tell me my balance" immediately initiates the Banking skill. However, it does not offer the user the option to consider that the request could be handled by the Retail skill, which also offers the ability to check the balance in your retail account.
How should you ensure that both the banking and retail skills are considered in this case?

• A. Raise the Candidate Skills Confidence Threshold in the digital assistant.
• B. Lower the Confidence Threshold in the Retail skill.
• C. Lower the Candidate Skills Confidence Threshold in the digital assistant.
• D. Lower the Confidence Threshold in the Banking skill.

Answer: C

NEW QUESTION 8
intent has been configured with a composite bag entity. Which statement is FALSE?

• A. The skill may allow users to update their previous input.
• B. The conversation is entirely sequential, where users can only input values in the order determined by the dialog flow definition.
• C. The composite bag entity slots values as they are provided from the user inpu
• D. It then prompts for other entity item values.
• E. The composite bag entity is typically resolved using a system.ResolveEntities component or a system.commonResponse component.

Answer: D

NEW QUESTION 9
Which three statements are FALSE regarding entity resolution using a composite bag?

• A. You can define multiple prompts for each entity item in the composite bag.
• B. The composite bag will automatically resolve any entity values found in the initial user input.
• C. When a user inputs entity values, they can only be resolved in the order in which they are defined within the composite bag.
• D. Each entity item in the composite bag can have only one value.
• E. Every entity item in the composite bag must be prompted for and have a value entered.
• F. You can define validation code using Apache Freemarker for entity item values.

Answer: ACE

NEW QUESTION 10
You are advised to implement an 80/20 split with training and test utterances. This means that 80% of new utterances harvested from the conversation logs should be used as intent training utterances and 20% for testing.
Why is this a good practice?

• A. Adding 100% of user phrases to the intent would overload the model.
• B. Batch testing works more efficiently when there is a ratio of one test utterance for every five training utterances.
• C. By performing an 80/20 split, you are randomizing which data is added to the utterances.
• D. By keeping 20% for testing, you are able to test the model with data on which it has not been specifically trained.

Answer: A

NEW QUESTION 11
Select the FALSE statement regarding Oracle's recommendation for defining your bot’s personality and
conversational design.

• A. You should hide from users the fact that they are communicating with a bot and give them the impression that it's a human they are interacting with.
• B. You should consider naming your bot and using an appropriate avatar.
• C. Your bot should have a persona that matches that of your target audience.
• D. Words carry emotions and you should carefully consider verbiage and tone in your dialog responses.

Answer: B

NEW QUESTION 12
You install Oracle Bost Node SDK from GitHub to develop a new custom component service.
Which command, when issued on a command line or terminal window, creates a new custom component service project in the current directory?

• A. bots-node-sdk service
• B. bots-node-sdk service init
• C. bots-node-sdk npm install
• D. bots-node-sdk init

Answer: D

Explanation:
Create the Custom Component PackageUse the SDK’s command line interface (CLI) to create the necessary files and directory structure.
To create the package folder, and the necessary contents, type the following command in a terminal window: bots-node-sdk init <top-level folder path>
https://docs.cloud.oracle.com/en-us/iaas/digital-assistant/doc/backend-integration1.html

NEW QUESTION 13
What is the error message ‘’Your session appears to be in an infinite loop’’usually caused by?

• A. a missing keepTurn = true entry in the dialog flow
• B. a component in a dialog flow state that references a variable that has a value set while the dialog flow state continues to transition
• C. a problem with the Digital Assistant tenant
• D. a problem with a custom component that is referenced in your dialog flow

Answer: A

NEW QUESTION 14
You want the flow to navigate to the cancel transition immediately after the maximum number of failed attempts are exceeded in the System.ResolveEntities Components.
Which option must you use?

• A. Set cancelPolicy to "immediate".
• B. There is no such option in system.ResolveEntitis
• C. Set cancelPolicy to "true" .
• D. Set cancelPolicy to "lastEntity" .

Answer: A

Explanation:
https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/built-components-properties-transitions-and-u cancelPolicy
Determines the timing of the cancel transition:
immediate—Immediately after the allotted maxPrompts attempts have been met for an entity in the ba
lastEntity—When the last entity in the bag has been matched with a value.

NEW QUESTION 15
What is the purpose of the training models within Oracle Digital Assistant?

• A. build a complete semantic language model allowing a skill to understand 98% of user input in the trained language
• B. automatically crowdsource sample data to which user input is matched
• C. automatically create n number of classifications where n is a parameter defined for each skill
• D. allow a skill to classify user input to defined intents

Answer: D

NEW QUESTION 16
Which two statements describe what happens when a System.DatectLanguages component is used in a dialog flow?

• A. The system.DetectLanguage component sets the profile.languageTag variable to the language code of the detected user language.
• B. The syste
• C. DetectLanguage component sets the autoTranslate variable to the language code of the detected user language.
• D. A system.DetectLanguage component state causes an exception if no translation service is configured for a skill.
• E. The system.DetectLanguage component sets the profile.locale variable to the language code of the detected user language.
• F. The system.DetectLanguage component does not detect English because it is the default language.

Answer: AD

NEW QUESTION 17
How do you declare a context variable for an entity?

• A. Set the variable type to "nlpresult".
• B. Set the variable type to the same name as the entity.
• C. Set the variable type to "entity".
• D. Set the variable type to "map" and reference the value by the entity name.

Answer: C

NEW QUESTION 18
Which two statements about message translation in a skill are true?
If auto-translation is enabled and a component has its translate property set to false, then the component output message or level will not get auto-translated to the detected user languages.
A system.Output component that reads its text message from a resource bundle does not require auto-translation or its translate property set to true to display translated.

• A. A missing syste
• B. DetectLanguage state in a dialog flow causes an exception for components that read their output message from bundle.
• C. For the System.Translateinput component to work, it requires a previously executed system.DetectLanguage component state.
• D. Enabling auto-translation in a dialog flow does not translate the user input message.

Answer: BC

NEW QUESTION 19
The agentActions property in the System.Agentlnitiation component:

• A. Defines the states to which agents can optionally transfer a user when the agent ends the chat.
• B. Sets the message to be displayed when an agent is first connected to a chat session.
• C. Sets the message to be displayed if an agent refuses a chat request.
• D. Sets the agent's post-chat configuration (for example, "ready", "wrap", and so on).

Answer: A

NEW QUESTION 20
What is the primary purpose of a user channel in Oracle Digital Assistant?

• A. It provides the primary mechanism for embedding skills within a digital assistant.
• B. It provides a simple way to expose PL/SQL packages as REST data services.
• C. It provides a simple way to connect and adapt messages between a skill or digital assistant and a messenger client.
• D. It provides a generic mobile app or web app that you can directly embed in any messenger client.
• E. It provides a simple way to connect custom components with back-end systems.

Answer: B

NEW QUESTION 21
Which two statements are true for the system.webview component?

• A. Parameters passed from the skill to the web application cannot be accessed through JavaScript.
• B. Property names in the web application response payload must match with the variable names in the dialog flow.
• C. When registering web applications in a skill, bot designers can see the data structure returned by the app
• D. Parameters passed from the skill to the web application are accessible through JavaScript.
• E. The webview.onDone parameter is automatically added to the payload and passes the skill's callback URL property to the web application.

Answer: AD

NEW QUESTION 22
Which property in system.ResolveEntities, when set to true, enables a temporary transition from the entity matching performed by this component to a state in which you may decide to call a custom component?

• A. transitionMatch
• B. transitionBeforeMatch
• C. transitionAfterMatch
• D. There is no such property, because this component is a closed system.

Answer: C

NEW QUESTION 23
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