NEW QUESTION 1
A computer was recently infected by malware after a flash drive was plugged in. The user, Ann, indicates she never opened any files or folders from the flash drive. A technician needs to prevent this from occurring in the future. Which of the following would accomplish this?

• A. BitLocker To Go
• B. Set strong passwords
• C. Disable usermin
• D. Disable AutoRun

Answer: D

NEW QUESTION 2
A technician is running a Cat 5 cable from the IDF to a user’s PC in the office. Which of the following should the technician use for safety reasons?

• A. Dusk mask
• B. ESD strap
• C. Multimeter
• D. Cable tester

Answer: C

Explanation: Reference https://www.cablinginstall.com/articles/print/volume-9/issue-2/contents/installation/safety-considerations-for- th

NEW QUESTION 3
A customer calls the help desk to report an intermittent dim display on a recently purchased laptop that is used while traveling. The display appears to function properly white the customer is at home, but the display appears dim while traveling. Which of the following is the MOST likely cause of the dim display'?

• A. The power cord has a short and does not provide power properly.
• B. The ambient light in the customer's home causes the display to appear brighter.
• C. The display is defective and cannot maintain a consistent power level.
• D. The laptop is set to dim the display while on internal powe

Answer: D

NEW QUESTION 4
A Linux system powers on but fails to complete the boot process. Which of the following should be checked FIRST to correct the issue?

• A. sudo
• B. lilo/grub
• C. ifconfig
• D. ntldr

Answer: B

NEW QUESTION 5
Which of the following features is being used when a smartphone is used to purchase a product at a retail kiosk?

• A. NFC
• B. Virtual assistant
• C. SDK
• D. Bluetooth

Answer: A

NEW QUESTION 6
A user has installed two new drives in one of the computers in the computer lab and has been unable to format Disk1 from the command prompt.
The lab requires that Disk1 be a dynamic disk configured with two partitions. The first partition must be 256,000 MB in size and mapped to drive F. The second partition must be 512,000 MB in size and mapped to drive G.
The new partitions must be formatted to ensure that users’ files can be secured from other users and that disk must be configured to account for future redundancy.
Instructions: Conduct the necessary steps within the Disk Manager to accomplish these tasks. When you have completed the simulation, please, select the Done button to submit.

Answer:

Explanation: Please review explanation for detailed answer. Here are the screen shots showing this process:

NEW QUESTION 7
A home user reports the PC is running slow, and pop-up advertisements are appearing on screen. The user can access the Internet and performs an antivirus scan. A technician is now troubleshooting the problem and cannot update the antivirus to the latest definitions or navigate to the vendor’s support website. Which of the following is the BEST next step to resolve this issue?

• A. Uninstall the antivirus program and apply operating system patches
• B. Utilize a different antivirus program and scan method
• C. Format and reinstall
• D. Reinstall the antivirus program from a shared executable

Answer: B

NEW QUESTION 8
Two components of Genericware2.0 are causing performance issues on a Windows 7 PC. One Generic 2.0 component is currently not responding and needs to be disabled upon reboot. To prevent further performance issues ensure both components are no longer running upon reboot, without making any other changes to the current system or without deleting registry keys or shortcuts.
Instructions: When you have completed the simulation, please select the done button to submit your answer. Please review explanation for detailed answer.

Answer:

Explanation: Please check the below images for detailed steps to do:




This is a simple one, you will start on the Windows Desktop, "Go to the Start menu and type in the search
bar ?SCONFIG". after you’re done click on Startup and remove the Tick from the application name provided by the sim (genware.exe I think ). When this is done, "Click on the Services tab, and remove the tick from the application name provided by the sim. After that’s finished click Apply and OK". and you’re "Done".Tip: In disable startup program
called "genware2.0" just go to start type msconfig and it will be in start-up column and also in service. Then go to start find folder startup and remove programs icon from that folder you don’t have to remove it from trash.

NEW QUESTION 9
A user wants to connect a Windows notebook computer to an external desktop monitor, keyboard, and mouse. However, each time the user closes the notebook lid, the computer shuts down automatically. Which of the following options in the Power Settings menu should the technician select to prevent the automatic shutdown?

• A. Do nothing
• B. Sleep
• C. Hibernate
• D. Shut down

Answer: A

NEW QUESTION 10
A technician has been tasked with loading the operating system on every PC with a blank hard drive on a network. The technician wishes to install the operating system with minimal physical interaction with the PCs. Which of the following is the BEST way to accomplish this?

• A. Clone the operating system from an image onto optical media.
• B. Use the original software media to load the operation system on every PC.
• C. Set up a central image that the PCs can load from a PXE boot.
• D. Create an image and copy it from a USB drive using an unattended answer fil

Answer: C

NEW QUESTION 11
A technician is installing the latest OS on a user’s system. The user wants all of the settings and files to remain intact during the installation. Which of the following upgrade methods should the technician use?

• A. Network installation
• B. Clean install
• C. In-place upgrade
• D. Image deployment

Answer: C

NEW QUESTION 12
Which of the following would a technician use to search for a specific string within a file name?

• A. grep
• B. chmod
• C. wget
• D. sudo

Answer: A

NEW QUESTION 13
While navigating a Windows machine through command prompt, which of the following commands will a technician use to display the contents of the current folder?

• A. cd
• B. dir
• C. md
• D. rd

Answer: B

NEW QUESTION 14
A technician starts hard drive transfers in a SOHO that will take up to 16 hours to complete. Immediately after starting the transfers, the technician gets warning of a hurricane that will occur overnight. Which of the following is the BEST action to complete before leaving the office?

• A. Turn off the monitors and printers so they do not overheat
• B. Unplug the computers, but keep the hard drive transfer running
• C. Call the power company to turn off any power coming to the office
• D. Ensure the surge suppressors and devices are unplugged from the power sockets

Answer: D

NEW QUESTION 15
Multiple users have reported latency issues. After troubleshooting the issue, the technician finds that bandwidth is saturated by non-corporate applications. Which of the following should resolve this issue?

• A. Assign static IP addresses
• B. Enable MAC filtering
• C. Enable content filtering
• D. Configure an IPS

Answer: C

NEW QUESTION 16
A security administrator is developing mobile device hardening standards to protect the confidentiality of data. As part of the baseline the administrator recommends implementing controls to mitigate risks associated with physical theft. Which of the following would BEST meet the administrator's requirements?

• A. Two-factor authentication
• B. BIOS passwords
• C. Mobile tokenization
• D. Full-disk encryption

Answer: A

NEW QUESTION 17
A company has drivers with PII and other sensitive information on them. There are several drives that need to be disposed of in a short time due to federal regulations, so a technician hires a media destruction company to perform the work. Which of the following should be requested from the company?

• A. Copy of the contract for the completed work
• B. Certificate for a Certificate Authority
• C. Certificate of destruction
• D. Receipt of payment for work completed

Answer: C