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Q21. Your customer uses Microsoft Office Excel to maintain an inventory of software and hardware assets. 

You need to recommend a tool that generates daily reports on changes to the inventory of applications installed on computers. 

Which tool should you recommend? 

A. a network monitoring tool 

B. a procurement tool 

C. the SAM ROI Calculator 

D. a software asset inventory tool 

Answer:


Q22. You need to generate periodic SAM infrastructure reports for company executives. 

Which two reports should you generate? (Each correct answer presents part of the solution. Choose two.) 

A. hardware, software, and license asset 

B. license reconciliation 

C. Microsoft Software Inventory Analyzer (MSIA) 

D. SAM exception summary 

Answer: B,D 


Q23. You collect the following information about a customer's environment: 

•The customer has 200 computers. 

•The customer purchases only full packaged product (FPP), OEM, and Microsoft Open License licences. 

You need to perform an accurate reconciliation of software inventory and license entitlements for the customer. The solution must use the minimum amount of administrative effort. 

What should you do? 

A. Perform an automated inventory and update the purchasing guidelines. 

B. Perform a manual inventory and compare the results to the proof of licenses (POLs). 

C. Collect information from eOpen and update the purchasing guidelines. 

D. Collect information from Microsoft Software Inventory Analyzer (MSIA) and compare the results to the proof of licenses (POLs). 

Answer:


Q24. You plan to assess the SAM processes of a customer. You communicate roles, analyze the infrastructure, and conduct onsite discussions. 

You need to identify how to improve the SAM processes. 

What should you do? 

A. Generate an inventory report. 

B. Generate a SAM planning report. 

C. Develop a project implementation plan. 

D. Perform a SAM optimization assessment. 

Answer:


Q25. Your customer allows employees to purchase and install software on company computers. 

You need to ensure that the customer can take advantage of volume licensing. 

What should you do? 

A. Identify and purchase all software through approved software vendors. 

B. Collect all hardware inventory information and then identify all approved hardware vendors. 

C. Implement a software discovery tool and then generate a Microsoft Product License Advisor (MPLA) report. 

D. Request a Microsoft License Statement (MLS) and then generate a Microsoft Product License Advisor (MPLA) report. 

Answer:


Q26. Rate your level of proficiency with audit procedures (i.e. ITIL SAM-related standards, ISO/IEC 19770 standards). 

A. Very High 

B. High 

C. Moderate 

D. Low 

E. Very Low 

Answer:


Q27. Your customer has several employees who occasionally work from home on company-issued portable computers. Active Directory is used to manage the network. 

You need to collect the most complete hardware inventory. What should you do? 

A. Use Microsoft Software Inventory Analyzer (MSIA) to run a discovery scan for one business day. 

B. Use the hardware inventory list produced by the previous month's Microsoft System Center Configuration Manager report. 

C. Combine the list of computers in Microsoft System Center Configuration Manager (CfgMgr) and the list of computers in Active Directory. 

D. Combine the list of user names in Microsoft System Center Configuration Manager (CfgMgr) and the list of user names in Active Directory. 

Answer:


Q28. Your customer plans to replace several physical servers for virtual servers. The customer does not plan to modify the software inventory. 

The customer signs all financial statements and confirms that all fixed asset reports are complete. 

You need to reconcile an inventory against the fixed asset report. 

Which inventory should you reconcile? 

A. configuration management database (CMDB) desktop hardware inventory 

B. configuration management database (CMDB) server hardware inventory 

C. Windows Server license inventory 

D. Windows Server Client Access License (CAL) inventory 

Answer:


Q29. You plan to assess your customer's Microsoft SQL Server deployment for license compliance. The customer licenses SQL Server by using per-processor licenses. 

You need to define the scope of the SAM assessment. 

What should you do? 

A. Gather all SQL Server Client Access Licenses (CALs). 

B. Gather all Windows Server Client Access Licenses (CALs). 

C. Identify infrastructure groups where SQL Server is installed. 

D. Identify infrastructure groups where SQL Server is accessed. 

Answer:


Q30. Your customer has one office. All software and hardware purchasing is centralized. 

You need to define the scope of a SAM program assessment for the customer. Which information should you collect? 

A. current license versions 

B. install, move, add, change (IMAC) activities 

C. list of people responsible for SAM sign-off 

D. quantity of server licenses 

Answer: