70-673 Exam
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Q1. Your customer has an Active Directory forest that contains a Microsoft System Center Configuration Manager (CfgMgr) server.
Users have portable computers that are frequently disconnected from the network.
The customer does not have a change management system in place. The current hardware inventory is out-of-date.
You need to update the hardware inventory to meet the following requirements:
•Ensure that all desktop and portable computers are included in the inventory. •Minimize the amount of time it takes to update the inventory. What should you do?
A. Perform a network discovery scan.
B. Perform a manual count of all desktop computers.
C. Gather install, move, add, change (IMAC) activities.
D. Gather information from the Active Directory database, the CfgMgr database, and the purchasing history.
Answer: A
Q2. Your customer has the following key performance indicators:
•A quarterly sign-off on SAM reports •97 percent of its assets in inventory
You need to identify the minimum SAM maturity level represented by both of these indicators.
Which maturity level should you identify?
A. Basic
B. Dynamic
C. Rationalized
D. Standardized
Answer: C
Q3. Your customer has 80 computers.
You need to recommend a tool to collect hardware and software inventory information.
Which tool should you recommend?
A. eOpen
B. Microsoft Software Inventory Analyzer (MSIA)
C. Microsoft Volume Licensing Service (MVLS)
D. SAM ROI Calculator
Answer: B
Q4. Your customer has one main office in Boston and three branch offices in London, New York, and Paris. All purchasing, software deployment, and inventory is centralized in the New York office. Microsoft Office is installed in only the Paris office. The main data center is in the London office.
You plan to perform a SAM program assessment of Office for the customer.
You need to visit one of the offices to collect data for the assessment.
Which office should you visit?
A. Boston
B. London
C. New York
D. Paris
Answer: C
Q5. Your customer has a software inventory tool and a SAM tool. The database of the SAM tool is linked to the software inventory tool.
The SAM tool has an application recognition library. The library contains a list of software that the SAM tool can identify.
You discover that the software inventory tool does not list any Microsoft Office 2007 installations. You verify that Office 2007 is installed on several desktop computers.
You need to ensure that the software inventory tool manages all Office 2007 installations.
What should you do?
A. Update the SAM tool's application recognition library.
B. Install all software updates and security patches for Office 2007.
C. Upgrade all desktop computers that run Office 2007 to Windows Vista.
D. Install Microsoft System Center Operations Manager (OpsMgr) on the network.
Answer: A
Q6. You plan to assess the SAM processes of an organization that has multiple departments.
You create a survey to collect information on the SAM processes throughout the organization.
You need to validate the information collected in the survey.
What should you do?
A. Interview the CEO.
B. Interview the IT staff.
C. Interview the department heads.
D. Interview the procurement staff.
Answer: C
Q7. You plan to perform a software entitlement reconciliation for a customer. The customer provides the following reports:
•Reseller purchase history
•Microsoft License Statement (MLS) Both reports contain the following data fields:
•Purchase order number and date
•Product description
You need to identify which additional data field should be included in the reports.
Which field should you identify?
A. Agreement enrollment number
B. Customer name
C. Manufacturer part number
D. Purchase order date
Answer: C
Q8. Your customer's network contains servers that run only Windows Server 2008 Enterprise edition. The network has both physical and virtual servers deployed.
The customer creates a complete inventory of all servers.
You need to collect additional information to identify the customer's licensing requirements for Windows Server 2008.
What additional information should you collect?
A. the number of physical processors
B. the number of physical machines running virtualization software
C. the number of virtual processors
D. the number of virtual machines running on each physical host computer
Answer: D
Q9. Rate your level of proficiency with audit procedures (i.e. ITIL SAM-related standards, ISO/IEC 19770 standards).
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q10. Your customer plans to develop a business case for SAM.
The customer's SAM Improvement Plan key competency has a Basic maturity level.
You need to improve the maturity level to Standardized.
What should you do?
A. Identify a SAM tool.
B. Identify roles and staff.
C. Obtain budgetary approval for a SAM plan.
D. Create a project plan Gantt chart for a SAM plan.
Answer: C