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Q21. Your company has executive sponsorship to start a SAM program.
You need to secure funding. What should you do?
A. Present SAM program deliverables to the company.
B. Present SAM program risks, costs, and benefits to the company.
C. Develop a plan to restrict all purchasing and software installations.
D. Develop a plan to adhere to international standards for International Standardization Organization (ISO) certification.
Answer: B
Q22. You have the following information about a customer's environment: •The network contains 180 computers. •A department named Accounting retains all purchasing information. •The customer purchases all licenses under the Microsoft Open License program.
You need to collect information from the customer to compare the licenses and the
current hardware and software inventory.
Which tools should you use?
A. eOpen and Microsoft System Center Configuration Manager (CfgMgr)
B. eOpen and Microsoft System Center Operations Manager (OpsMgr)
C. Microsoft Volume Licensing Services (MVLS) and Microsoft System Center Configuration Manager (CfgMgr)
D. Microsoft Volume Licensing Services (MVLS) and Microsoft System Center Operations Manager (OpsMgr)
Answer: A
Q23. Your customer completes an internal audit. The audit concludes that the customer does not maintain hardware and software inventories.
You need to implement a process that enables the customer to maintain hardware and software inventories.
Which step should you include in the process?
A. Gather install, move, add, change (IMAC) activities.
B. Collect cost savings information related to reusing software.
C. Purchase all software and hardware from an online auction site.
D. Collect hardware purchase history and generate a Microsoft Product License Advisor (MPLA) report.
Answer: A
Q24. You collect the following information about a customer's environment:
•The customer has 200 computers.
•The customer purchases only full packaged product (FPP), OEM, and Microsoft Open License licences.
You need to perform an accurate reconciliation of software inventory and license entitlements for the customer. The solution must use the minimum amount of administrative effort.
What should you do?
A. Perform an automated inventory and update the purchasing guidelines.
B. Perform a manual inventory and compare the results to the proof of licenses (POLs).
C. Collect information from eOpen and update the purchasing guidelines.
D. Collect information from Microsoft Software Inventory Analyzer (MSIA) and compare the results to the proof of licenses (POLs).
Answer: D
Q25. Your customer purchases all server software through volume licensing by using Microsoft Select.
You need to ensure that the customer's server purchasing information is accurate. Which tool should you use?
A. eOpen
B. Microsoft System Center Configuration Manager (CfgMgr)
C. Microsoft System Center Operations Manager (OpsMgr)
D. Microsoft Volume Licensing Service (MVLS) Web site
Answer: D
Q26. Your customer allows employees to purchase and install software on company computers.
You need to ensure that the customer can take advantage of volume licensing.
What should you do?
A. Identify and purchase all software through approved software vendors.
B. Collect all hardware inventory information and then identify all approved hardware vendors.
C. Implement a software discovery tool and then generate a Microsoft Product License Advisor (MPLA) report.
D. Request a Microsoft License Statement (MLS) and then generate a Microsoft Product License Advisor (MPLA) report.
Answer: A
Q27. Your customer has a centralized software purchase process.
You discover that department heads sometimes purchase software by using their personal credit cards.
You need to reduce the amount of software purchasing by the department heads.
What should you do?
A. Implement a software inventory tool.
B. Perform a SAM optimization assessment.
C. Notify the Business Software Alliance (BSA).
D. Establish a SAM awareness and education program.
Answer: D
Q28. Your customer does not track any software licenses. You confirm that the customer is out of compliance with several vendor agreements.
You need to implement a SAM program for the customer.
What should you do first?
A. Stop all software purchases.
B. Purchase and implement a SAM tool.
C. Convert product licenses to volume license agreements.
D. Present the benefits of the SAM program to the customer's executives.
Answer: D
Q29. You plan to do a SAM optimization assessment for a customer.
You identify the following SAM maturity levels: •The Operations Management Interfaces key competency has a Basic maturity level. •All other key competencies have a Standardized maturity level.
A SAM improvement plan defines the requirements to raise the maturity level of the
Operations Management key competency to Standardized.
You need to recommend an action to raise the maturity level of the SAM
improvement plan key competency to Rationalized.
Which action should you recommend?
A. Reconcile inventory sources quarterly.
B. Create a project plan for SAM implementation.
C. Demonstrate that an executive scorecard for SAM goals exists.
D. Demonstrate that each operational group manages separate asset inventories.
Answer: D
Q30. You plan to assess the SAM processes of a customer. You communicate roles, analyze the infrastructure, and conduct onsite discussions.
You need to identify how to improve the SAM processes.
What should you do?
A. Generate an inventory report.
B. Generate a SAM planning report.
C. Develop a project implementation plan.
D. Perform a SAM optimization assessment.
Answer: D