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Q11. You are validating inventory accuracy for a customer.
You gather the following data about the installation of Microsoft Office:
•All licenses are for Office Professional Edition.
•Many computers report multiple installations of Office.
•The customer purchased all Office licenses through volume licensing.
You plan to generate an inventory detail report.
You need to include the appropriate number of Office installations in the report.
Which number should you include?
A. All reported installations of Office.
B. One installation of Office per computer.
C. The number of authorized installations of Office.
D. The number of installations of Office currently in use.
Answer: B
Q12. You plan to reconcile all licenses and ascertain their compliance status for a customer. The customer has competitive upgrade licenses.
You collect the following information from the customer:
•Hardware and software inventory
•All proof of licenses (POLs) You need to reconcile the inventory against the licenses. What should you do?
A. Identify all software title versions and editions and then reconcile.
B. Identify key words from the hardware inventory and then reconcile.
C. Compare the competitive software against the hardware inventory and then generate a report.
D. Compare the inventory records for software titles against a license that has a corresponding name and then generate a report.
Answer: A
Q13. You plan to implement a SAM program for a customer. You collect the following information:
•Executive sponsorship and budget approval •Hardware inventory that includes 60 percent of all computers
•Microsoft License Statement (MLS) that is reconciled against license purchase records You need to identify the applications installed on all networked computers. What should you implement?
A. an application patch management tool
B. a SAM program dashboard
C. a software discovery tool
D. a software license tracking tool
Answer: C
Q14. You design a SAM program for a customer.
You implement an asset management system.
You need to design a process to identify all owned software licenses.
What should you integrate into the asset management system?
A. an auto-discovery tool
B. a change management system
C. a human resources system
D. a procurement system
Answer: D
Q15. Your customer has one main office in Boston and three branch offices in London, New York, and Paris. All purchasing, software deployment, and inventory is centralized in the New York office. Microsoft Office is installed in only the Paris office. The main data center is in the London office.
You plan to perform a SAM program assessment of Office for the customer.
You need to visit one of the offices to collect data for the assessment.
Which office should you visit?
A. Boston
B. London
C. New York
D. Paris
Answer: C
Q16. You plan to perform a SAM optimization assessment for a customer.
You need to identify the phase during which roles, expectation, and responsibilities are assigned.
Which phase should you identify?
A. infrastructure analysis
B. optimization and planning
C. SAM discussions
D. workshop preparation
Answer: D
Q17. Your customer has 80 computers.
You need to recommend a tool to collect hardware and software inventory information.
Which tool should you recommend?
A. eOpen
B. Microsoft Software Inventory Analyzer (MSIA)
C. Microsoft Volume Licensing Service (MVLS)
D. SAM ROI Calculator
Answer: B
Q18. Your customer does not track any software licenses. You confirm that the customer is out of compliance with several vendor agreements.
You need to implement a SAM program for the customer.
What should you do first?
A. Stop all software purchases.
B. Purchase and implement a SAM tool.
C. Convert product licenses to volume license agreements.
D. Present the benefits of the SAM program to the customer's executives.
Answer: D
Q19. Your customer has a centralized software purchase process.
You discover that department heads sometimes purchase software by using their personal credit cards.
You need to reduce the amount of software purchasing by the department heads.
What should you do?
A. Implement a software inventory tool.
B. Perform a SAM optimization assessment.
C. Notify the Business Software Alliance (BSA).
D. Establish a SAM awareness and education program.
Answer: D
Q20. How many years of experience do you have designing, assessing, and optimizing Software Asset Management (SAM)?
A. I have not done this yet.
B. Less than 3 months
C. 3-6 months
D. More than 6 months but less than 1 year
E. 1-2 years
F. 2-3 years
G. 3 or more years
Answer: A