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Q61. A company has new portable computers running Windows 7.
On one of the computers, the USB mouse cursor does not move. You connect the mouse to another computer, where it works correctly.
You need to recommend possible solutions to the problem.
What should you recommend? (Choose all that apply.)
A. Connect the mouse into a different USB port.
B. Enable the USB controller in the BIOS.
C. Disable the computer's trackpad.
D. Disable Hot Keys on the computer.
E. Turn on Mouse Keys.
Answer: ABC
Q62. The help desk technicians discover that Windows Defender definitions are not up-to-date on client computers. The help desk technicians report that other critical updates are applied to the client computers.
You need to ensure that all client computers have the latest Windows Defender definitions. Your solution must comply with the corporate security policy.
What should you request?
A. a firewall exception be added for msascui.exe
B. the WSUS server be configured to download and automatically approve Windows Defender definition updates
C. the Remove access to use all Windows update features setting in the WSUS Policy GPO be set to disabled
D. the Windows Defender\Turn on definition updates through both WSUS and Windows Update setting in the WSUS Policy GPO be set to enabled
Answer: B
Q63. All computers on your company network run Windows 7.
Several support requests have been made by employees who have recently had hardware upgrades to their computers. Each request states that the employee's computer restarts automatically at random times.
You examine one of the computers and verify the following information:
Only approved applications and processes are run on the computer.
All updates to the operating system and applications have been applied to the computer.
No malicious software is found on the computer.
You need to find out why the computers are restarting automatically.
What should you do?
A. Run the Windows Memory Diagnostic tool.
B. Run the fixmbr command from the Recovery Console.
C. Run the fixboot command from the Recovery Console.
D. Run the Check for performance issues Control Panel tool.
Answer: A
Q64. Users in the Sales Support team access a web application that uses AD DS for authentication.
Thirty days after their user accounts are created users cannot authenticate to run the application.
You need to ensure that the Sales Support team can continue to use the web application.
What should you do?
A. Modify the Account Expires options for the Sale Support team user accounts.
B. Instruct the users to reset their passwords by using OWA (Outlook Web Access).
C. Instruct the users to reset their passwords by using the Local Users and Groups snap-in.
D. Modify the Logon Hours options for the Sales Support team user accounts.
Answer: B
Q65. The help desk reports that users receive a security warning message when they try to access the internal Web site shown in the exhibit:
The help desk confirms that users never received this security warning message before.
You need to provide a solution to prevent users from receiving the security warning when they try to access the internal Web site.
What should you do?
Exhibit:
A. Instruct the users to download the certificate of the Web server.
B. Instruct the users to download a new certificate revocation list (CRL).
C. Request that a domain administrator renew the Web server SSL certificate.
D. Request that a domain administrator renew the user authentication certificates for all users.
Answer: C
Q66. The help desk reports that all newly installed desktop computers cannot access the companys file server. The help desk sends you the screen capture shown in the exhibit:
You need to resolve the network connectivity issue. The solution must adhere to the company policy.
What should you instruct help desk to do?
A. Modify Windows Firewall and enable File and Printer Sharing in the public profile.
B. Modify Windows Firewall and enable File and Printer Sharing in the domain profile.
C. Modify the network configuration and define the IPv4 default gateway.
D. Modify the network configuration to automatically obtain an IP address and a DNS server address.
Answer: D
Q67. Humongous Insurance users who work at Fabrikam report that when they move between different wireless networks, they are prompted to manually reconnect to the VPN.
You need to ensure that the users can automatically reconnect to the VPN when they move between wireless networks.
What should you request?
A. that a network administrator create a CNAME record named AUTODISCOVER in the humongousinsurance.com DNS zone
B. that a network administrator enable Network Load Balancing on NPAS1
C. that users use only IKEv2-based VPN connections
D. that users use only SSTP-based VPN connections
Answer: C
Q68. You plan to join Athens client computers to the AD DS domain.
The Athens client computers connect to the network via a wireless connection.
You need to ensure that the Athens client computers can be joined to the domain.
What should you recommend?
A. Create a bootstrap wireless profile for the client computers.
B. Configure Windows Deployment Services with PXE.
C. Create a domain wireless profile for the client computers.
D. Configure Remote Installation Services with PXE.
Answer: A
Q69. A company has computers running the 64-bit version of Windows 7 Enterprise. All computers are joined to an Active Directory Domain Services (AD DS) domain. All users are part of the local Administrators group.
A user is trying to install a legacy 32-bit application that requires administrative permissions to install. The user reports that the inst.exe installer does not run. Instead, it shows an "access denied" error message and closes. The user does not see a prompt to grant the application permission to make changes to the computer.
You need to ensure that inst.exeruns successfully and can install the application.
What should you do? (Choose all that apply.)
A. Run Disk Defragmenteron the hard disk and then run inst.exe.
B. Modify the properties for inst.exeto run as Administrator.
C. Run the Troubleshoot compatibility wizard for inst.exe.
D. Enable the Administrator account, log on, and then run inst.exe.
E. Advise the user that inst.exe cannot be installed on this system because it is not compatible with 64-bit operating systems.
F. Advise the user that inst.exe cannot be installed on this system because it is not compatible with Windows 7.
Answer: BCD
Q70. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.
Topic 1, Consolidated Messenger
Scenario:
You are an enterprise desktop support technician for Consolidated Messenger.
Network Configuration
The company has three offices named Office1, Office2, and Office3. The offices connect to each other over the Internet by using VPN connections. Each office has an 802.11g wireless access point. All wireless access points are configured to use Radius01 for authentication.
Active Directory Configuration
The network contains one Active Directory domain named consolidatedmessenger.com. The relevant organizational unit structure is shown in the following diagram:
Client Configuration
Each office has 500 desktop computers that run Windows 7 Enterprise.
There are 250 mobile users that travel regularly between all three offices. The mobile users have laptop computers that run Windows 7 Enterprise.
To prevent the spread of malware, the company restricts the use of USB devices and only allows the use of approved USB storage devices.
Printers
The marketing group has several printers that are shared on File01. A shared printer name Printer1 is a high-performance, black-and-white printer. A shared printer named Printer2 is a high-definition, photo-quality, color printer. Printer2 should only be used to print marketing brochures.
The chief financial officer (CFO) releases new guidelines that specify that only users from Finance are allowed to run FinanceApp1.
Users in the Marketing OU report that they can run FinanceApp1.
You need to ensure that only users in the Finance OU can run FinanceApp1.
What should you do?
A. In the AllComputers GPO, create a new AppLocker executable rule.
B. In the Desktops GPO and the Laptops GPO, create a new Windows Installer rule.
C. In the AllComputers GPO, create a software restriction policy and define a new hash rule.
D. In the Desktops GPO and the Laptops GPO, create a software restriction policy and define a new path rule.
Answer: A