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Q41. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You are starting a new project. You will be working with a previous supplier for the new contact. You have a contact in your contacts list for the supplier.The supplier informs you that some of his contact information has changed.
You need to update your contact with the new information.
Which page in Outlook will enable you to update all the information for a contact?
A. The Edit Contact page.
B. The New Contact page.
C. The Contact Details page.
D. The All Fields page.
Answer: D
Q42. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
A junior office administrator named Chloe is using Microsoft Outlook.
Chloe clicks on an email in her Inbox and reads the email in the preview pane.She wants to reply to the email. Chloe double clicks the email and the email opens in a new window.However, Chloe is unable to type her reply into the window.
What should Chloe do?
A. She should restart Outlook.
B. She should click the Move button on the Message tab.
C. She should click the Reply button on the Message tab.
D. She should click the Forward button on the Message tab.
Answer: C
Q43. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You use Outlook to organize your time and schedule activities related to a new project.
Which of the following is described as “an activity that lasts all day long but doesn't block out time in your Calendar”?
A. A Meeting.
B. An Appointment.
C. An All Day Event.
D. A Task.
E. A To-do
Answer: C
Q44. Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane is currently working in the Calendar view in Outlook 2010.Jane now wants to switch back to the Mail view.
Which keyboard shortcut could Jane use to switch to Mail view?
A. CTRL + 1
B. CTRL + 2
C. CTRL + 3
D. CTRL + 4
Answer: A
Q45. Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane is currently working the Mail view in Outlook. Jane then enters the CTRL + 2 keyboard shortcut.
What effect will the CTRL +2 keyboard shortcut have?
A. It will switch Jane to the Mail view.
B. It will switch Jane to the Calendar view.
C. It will switch Jane to the Contacts view.
D. It will switch Jane to the Tasks view.
Answer: B
Q46. Mia is working in the Marketing department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Mia is composing a marketing email. She wants to send the email to a large number of recipients by selecting a single name.
How can Mia send the email to a large number of recipients by entering a single name in the TO field of the email?
A. By using a Global Security Group.
B. By using a Distribution List.
C. By using a Contacts Folder.
D. By using Shared Contacts.
Answer: B
Q47. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
A user named Mia in your department receives an email from a customer.Mia wants to save the email address of the customer in her Contacts list.Mia asks you how to save the customer email address as a contact.
What should you instruct Mia to do?
A. You should instruct Mia to right click on the customer’s name in the information bar and select Add to Outlook Contacts.
B. You should instruct Mia to open the email then click the Save button.
C. You should instruct Mia to right click on the customer’s name in the information bar and select Contact Card.
D. You should instruct Mia to right click on the customer’s name in the information bar and select Look up Outlook Contact.
Answer: A
Q48. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You have created four different Outlook signatures.Each signature displays different information about you and the company.
You compose an email and select a signature to add to it.You want to additional signatures to the email.
What is the maximum number of signatures that you can add to an email?
A. 1
B. 2
C. 16
D. Unlimited.
Answer: A
Q49. You work as an IT Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You need to schedule some out of hours work to upgrade the company accounts system.The upgrade must take place during a weekend.
You have three possible weekends available to do the work.You need to send an email to other members of the IT team so see which of the three weekends they would be available.You want to view the response of each of the IT team members.
You create a new email.
What should you do next?
A. You should request a Read Receipt to the email.
B. You should add Voting Buttons to the email.
C. You should attach a meeting request to the email.
D. You should select the Follow Up option in the email.
Answer: B
Q50. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You want to send an email to some ABC.com users.The email will be addressed to Gary the Finance Manager. The email will be copied to Jane in the Accounts department.The email also needs to be copied to James the company CEO, however, Gary and Jane should not be able to see that the email was also copied to James.
How should you address the email?
A. You should enter Gary and Jane in the TO field and James in the CC field.
B. You should enter Gary and Jane in the CC field and James in the BCC field.
C. You should enter Gary in the TO field and enter Jane and James in the CC field.
D. You should enter Gary in the TO field, Jane in the CC field and James in the BCC field.
Answer: D