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Q21. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
You are composing an email. You plan to print the email before you send it.You need to define how the email looks by configuring the page settings and paper settings.
Which type of Style in Outlook should you use to achieve the desired result?
A. You should use a Print Style.
B. You should use a Quick Style.
C. You should use a Preview Style.
D. You should use a Text Style.
Answer: A
Q22. Employees at ABC.com use computers running Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
John is the Sales Manager. John creates a task to create a sales forecast for the next quarter. John plans to assign the task to Mia.However, Mia is away from the office until next week.John wants someone to start working on the sales forecast and therefore decides that Jane should own the task until Mia returns.
How can John give temporary ownership of the task to Jane?
A. By selecting the Date and Time option.
B. By selecting the Assign Task option.
C. By selecting the Categorize option.
D. By selecting the Follow Up option.
Answer: B
Q23. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
A user in the Human Resources (HR) department wants to send a confidential email to a manager. How can the HR user ensure that the manager sees a "Please treat this as Confidential" message in the information bar of the email?
A. By adding a digital signature to the email.
B. By setting the sensitivity level to Private.
C. By setting the sensitivity level to Confidential.
D. By setting the importance level to High.
Answer: C
Q24. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
A user named Myles wants to access the shared calendar of his manager.
How should Myles access his manager’s calendar?
A. He should use the Publish Online option.
B. He should use the Exchange Calendar option.
C. He should use the Open Calendar > From Internet option.
D. He should add a Calendar Group.
Answer: C
Q25. You work in the Finance department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You create a task in Microsoft Outlook to look through some accounts figures.You send the task to an Accounts Administrator named Mia.Mia informs you that she has no spare time before the task due date and declines the task.
You open the returned task and attempt to modify the due date.However, you discover that you are unable to modify the due date.
What do you need to do before you can modify the task due date?
A. You need to categorize the task.
B. You need to tick the Reminder checkbox.
C. You need to become the owner of the task.
D. You need to select the Unassigned Copy option.
Answer: C
Q26. You work as a Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You use Microsoft Outlook Calendar to organize your time.Your calendar is shared to other ABC.com employees. You have appointments in your calendar that you do not want other users to see. You have therefore marked these appointments as private.
You verify that other users cannot view the contents of the private appointments.
You print your calendar and discover that the contents of the private appointments are printed.
How can you ensure that the contents of your private appointments are not viewable when you print your calendar?
A. By modifying the Print Options.
B. By adding a digital signature to the private appointments.
C. By modifying the Calendar View settings.
D. By modifying the Calendar permissions.
Answer: A
Q27. Steve works in the Human Resources department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
Steve is composing an email that contains confidential information.Steve wants to configure the email to request information about who opened the email and at what time and a confirmation that the email was received by the intended recipient in an unaltered state.To achieve this Steve wants to configure the email to request an S/MIME receipt.
However, when Steve opens the security settings of the email, she discovers that the Request S/MIME receipt for this message check box is disabled.
What should Steve do first?
A. She should select the Encrypt message contents and attachments check box in the Security settings of the email.
B. She should select the Add digital signature to this message check box in the Security settings of the email.
C. She should select the Request a Read Receipt check box in the email options tab.
D. She should select the Request a Delivery Receipt check box in the email options tab.
Answer: B
Q28. You work in the Sales department at ABC.com. Employees at ABC.com use computers running
Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to
connect to the POP3 based company email server.
The Sales department has recently received some new computers. You log in to one of the new
computers and open Microsoft Outlook 2010.
You click on the New E-mail button to compose a new email. The Untitled - Message window
contains a To field, a CC field, a Subject field and a message body area but there is no Send
button.
What would prevent the Send button being displayed?
A. There is no email account configured in the Outlook profile.
B. A Delivery Delay has been configured.
C. The Direct Replies To option has not been configured.
D. The Exchange server is offline.
Answer: A
Q29. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You recruit a new member named Trevor to your team for a new project.You want to create a new Outlook contact for Trevor. You want to use the New Contact from Same Company option in the New Items menu to create the contact so that the contact company information is automatically filled in.
What do you need to do before you can use the New Contact from Same Company option?
A. You need to select an existing contact.
B. You need to modify the Outlook options to enable the New Contact from Same Company option.
C. You need to create a New Contact Group.
D. You need to select the Business Card view for the current contacts list.
Answer: A
Q30. You work as a Helpdesk Technician at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.
You receive a call from Jane in the Accounts department.Jane reports that she has composed an email and wants to add two signatures to the email.The first signature is her standard signature and the second signature is promoting an upcoming corporate marketing event.
You verify that Jane has successfully added the first signature to her email.
How should you help Jane?
A. You should advise Jane to create a single signature containing all the required information.
B. You should configure an Exchange account for Jane.
C. You should advise Jane to change the format of the email to Rich Text.
D. You should advise Jane to modify the Outlook options to permit multiple signatures.
Answer: A