77-884 Exam
Tips to Pass 77-884 Exam (11 to 20)
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Q11. Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane is composing an email in Outlook. Jane then uses the CTRL + Enter keyboard shortcut.
What effect will the CTRL + Enter keyboard shortcut have on the email?
A. It will delete the email.
B. It will change the font of the email.
C. It will save the email.
D. It will send the email.
Answer: D
Q12. You work in the Finance department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You create a task in Microsoft Outlook to look through some accounts figures.You send the task to an Accounts Administrator named Mia.Mia informs you that she has no spare time before the task due date and declines the task.
You open the returned task and attempt to modify the due date.However, you discover that you are unable to modify the due date.
What do you need to do before you can modify the task due date?
A. You need to categorize the task.
B. You need to tick the Reminder checkbox.
C. You need to become the owner of the task.
D. You need to select the Unassigned Copy option.
Answer: C
Q13. Sally works as the Sales Assistant at ABC.com. The company email system runs Microsoft Exchange Server 2010. Sally uses Microsoft Outlook 2010 configured with an Exchange account.
Sally wants to create a meeting request to request a meeting with the Sales Manager.
Which of the following keyboard shortcuts could Sally use to reply to the meeting request?
A. CTRL + N
B. CTRL + F
C. CTRL + R
D. CTRL + SHIFT + Q
Answer: D
Q14. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You compose an email that you plan to send to ten different customers.You need to ensure that each customer is unable to see the names of the other email recipients.
How can you hide the email recipient’s names?
A. By marking the email as private.
B. By entering the recipients names in the BCC (Blind Carbon Copy) field.
C. By using the Delay Delivery function.
D. By adding a signature to the email.
Answer: B
Q15. You work as a Helpdesk Technician at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.
You receive a call from Jane in the Accounts department.Jane reports that she has composed an email and wants to add two signatures to the email.The first signature is her standard signature and the second signature is promoting an upcoming corporate marketing event.
You verify that Jane has successfully added the first signature to her email.
How should you help Jane?
A. You should advise Jane to create a single signature containing all the required information.
B. You should configure an Exchange account for Jane.
C. You should advise Jane to change the format of the email to Rich Text.
D. You should advise Jane to modify the Outlook options to permit multiple signatures.
Answer: A
Q16. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
A user named Mia in your department receives an email from a customer.Mia wants to save the email address of the customer in her Contacts list.Mia asks you how to save the customer email address as a contact.
What should you instruct Mia to do?
A. You should instruct Mia to right click on the customer’s name in the information bar and select Add to Outlook Contacts.
B. You should instruct Mia to open the email then click the Save button.
C. You should instruct Mia to right click on the customer’s name in the information bar and select Contact Card.
D. You should instruct Mia to right click on the customer’s name in the information bar and select Look up Outlook Contact.
Answer: A
Q17. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You use the Outlook Calendar to organize your time and schedule activities related to a new project.
Which of the following is described as “an appointment to which you invite people or reserve resources for”?
A. A Meeting.
B. An Appointment.
C. An All Day Event.
D. A Task.
E. A To-do
Answer: A
Q18. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. You log in to a computer and open Outlook.
You compose an email and attempt to send it.You discover that the email has no Send button.
What do you need to do before you can send the email?
A. You need to mark the email as unread.
B. You need to remove the Delivery Delay.
C. You need to create an account.
D. You need to remove the Follow Up flag.
Answer: C
Q19. Steph works in the Human Resources department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
Steph is composing an email that contains confidential information.Steph wants to configure the email to request information about who opened the email and at what time and a confirmation that the email was received by the intended recipient in an unaltered state.
Which two of the following actions should Steph perform? (Choose two).
A. She should select the Request a Read Receipt check box in the email options tab.
B. She should select the Request a Delivery Receipt check box in the email options tab.
C. She should select the Encrypt message contents and attachments check box in the Security settings of the email.
D. She should select the Add digital signature to this message check box in the Security settings of the email.
E. She should select the Request S/MIME receipt for this message check box in the Security settings of the email.
Answer: DE
Q20. You work as a Systems Analyst at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
The IT Manager has created a new network diagram using Microsoft Visio.The IT Manager attaches the Visio file to an email and sends it to you.
You discover that you are unable to preview the Visio file in the reading pane of the email.
What do you need to do to enable you to preview Visio files in Outlook?
A. You need to install Microsoft Visio on your computer.
B. You need to modify the Email Security settings in the Trust Center.
C. You need to modify the Attachment Handling settings in the Trust Center.
D. You need to modify the View Settings on the View tab.
Answer: C