77-884 Exam
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2021 Dec exam 77-884:
Q11. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
A Project Coordinator named Myles wants to share his calendar with company managers.
How should Myles share his calendar?
A. He should create a Calendar Group.
B. He should use the Email Calendar option in the Home tab of the ribbon.
C. He should use the Share Calendar option in the Home tab of the ribbon.
D. He should use the Copy Calendar option in the Folder tab of the ribbon.
Answer: B
Q12. Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane selects an email in her Inbox then enters the CTRL + O keyboard shortcut.
What effect will this keyboard shortcut have?
A. It will delete the email.
B. It will open the Print dialog box.
C. It will open the email in a window.
D. It will mark the email as Junk.
Answer: C
Q13. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You often use your Outlook calendar to schedule meetings.When you send meeting requests to other Outlook users, you want your copy of the meeting request message to be updated with attendee responses. You also want any attendee responses that do not contain comments to be automatically deleted.
How should you configure Outlook?
A. You should modify the Resource Scheduling options in the Calendar section of the Outlook Options
B. You should modify the Trust Center settings in the Outlook Options
C. You should modify the Tracking Options in the Mail section of the Outlook Options.
D. You should modify the Response Options in the meeting requests.
Answer: C
Q14. Mia is working in the Marketing department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Mia is composing a marketing email. She inserts an image into the email and writes a paragraph of text. Mia wants to format the email so that the text surrounds the image in the email.
Which function should Mia use to configure the layout of the text?
A. She should use the WordArt function. B. She should use the Text Box function. C. She should use the Wrap Text function.
D. She should use the Format Painter function.
Answer: C
Q15. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
A user reports that he has received an email that includes an attachment named Winmail.dat.
What is the most likely cause of the email containing a Winmail.dat attachment?
A. The sender attached a file named Winmail.dat to the email.
B. The sender attached a business card to the email.
C. The sender sent created the email using the HTML format.
D. The email was a meeting request.
E. The sender sent created the email using the Rich Text Format (RTF).
Answer: E
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Q16. Employees at ABC.com use computers running Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
John is the Sales Manager. John creates a task to create a sales forecast for the next quarter. John plans to assign the task to Mia.However, Mia is away from the office until next week.John wants someone to start working on the sales forecast and therefore decides that Jane should own the task until Mia returns.
How can John give temporary ownership of the task to Jane?
A. By selecting the Date and Time option.
B. By selecting the Assign Task option.
C. By selecting the Categorize option.
D. By selecting the Follow Up option.
Answer: B
Q17. You work in the Finance department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You create a task in Microsoft Outlook to look through some accounts figures.You send the task to an Accounts Administrator named Mia.Mia informs you that she has no spare time before the task due date and declines the task.
You open the returned task and attempt to modify the due date.However, you discover that you are unable to modify the due date.
What do you need to do before you can modify the task due date?
A. You need to categorize the task.
B. You need to tick the Reminder checkbox.
C. You need to become the owner of the task.
D. You need to select the Unassigned Copy option.
Answer: C
Q18. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
A user named Mia in your department receives an email from a customer.Mia wants to save the email address of the customer in her Contacts list.Mia asks you how to save the customer email address as a contact.
What should you instruct Mia to do?
A. You should instruct Mia to right click on the customer’s name in the information bar and select Add to Outlook Contacts.
B. You should instruct Mia to open the email then click the Save button.
C. You should instruct Mia to right click on the customer’s name in the information bar and select Contact Card.
D. You should instruct Mia to right click on the customer’s name in the information bar and select Look up Outlook Contact.
Answer: A
Q19. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You receive multiple marketing emails from john@xyzgoods.com.You configure Outlook to place automatically place emails from john@xyzgoods.com into the Junk Email folder.
You then receive multiple emails from john2@xyzgoods.com.
You now want to configure Outlook to automatically move all emails from xyzgoods.com to the Junk Email folder.
You open the Junk Email Options dialog box.
What should you do next?
A. You should configure the Junk Email Protection setting to High.
B. You should add xyzgoods.com to the Blocked Senders list.
C. You should add john2@xyzgoods.com to the Blocked Senders list.
D. You should remove xyzgoods.com from the Safe Senders list.
Answer: B
Q20. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.
The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
A user named Myles want to be able to use Outlook to subscribe to his favorite websites and automatically download the latest postings from those websites.
Which Outlook function should Myles use?
A. He should use Tasks.
B. He should use Contacts.
C. He should use Blind Carbon Copy (BCC).
D. He should use an RSS Feeds.
Answer: D