98-369 Exam
Oct 2021 updated: Examcollection Microsoft 98-369 sample question 11-20
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Q11. This question requires that you evaluate the underlined text to determine if it is correct.
A user management admin in Microsoft Office 365 Business Premium can reset passwords for users and service admins.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice than makes the statement correct.
A. No change is needed
B. billing
C. global
D. password
Answer: D
Explanation: User management admin can reset password, but can’t reset passwords for billing, global, and service admins.
Reference: Assigning admin roles
https://support.office.com/en-SG/article/Assigning-admin-roles-eac4d046-1afd-4f1a-85fc-8219c79e1504
Q12. You are the help desk technician for a local real estate firm that uses Microsoft Exchange Online.
A former employee is sending unwanted emails to employees within the firm.
You need to prevent this employee from sending emails to anyone at the firm.
What should you do?
A. Create a malware filter policy.
B. Configure a message trace.
C. Create a content filter policy.
D. Create a transport rule.
Answer: D
Explanation: You can use Exchange transport rules to look for specific conditions in messages that pass through your organization and take action on them. Transport rules are similar to the Inbox rules that are available in many email clients. The main difference between transport rules and rules you would set up in a client application such as Outlook is that transport rules take action on messages while they’re in transit as opposed to after the message is delivered. Transport rules also contain a richer set of conditions, exceptions, and actions, which provides you with the flexibility to implement many types of messaging policies.
Reference: Transport rules
https://technet.microsoft.com/en-us/library/jj919238%28v=exchg.150%29.aspx
Q13. You are an intern for an organization that wants to improve its security. The organization
wants multi-factor authentication enforced for all of its users.
You suggest implementing Microsoft Office 365 Business Premium.
Which two types of secondary authentication does this solution support? Choose two.
A. notification through a smartphone application
B. entering a username and password
C. entering a text code sent to the user’s mobile phone
D. the insertion of a smart card into a reader attached to the user’s computer
Answer: A,C
Explanation: Multi-Factor Authentication for Office 365 offers the following subset of Azure Multi-Factor Authentication capabilities:
*
Use of a mobile app (online and one-time password [OTP]) as a second authentication factor
*
Use of a phone call as a second authentication factor
*
Use of an SMS message as a second authentication factor
Reference: Multi-Factor Authentication for Office 365
https://msdn.microsoft.com/en-us/library/azure/dn383636.aspx
Q14. OTSPOT
Instructions: For each of the following statements, select yes if the statement is true. Otherwise, select No. Each correct selection is worth one point.
Answer:
Q15. You are an IT intern for a law firm. The firm is evaluating the use of Microsoft Intune to manage the firm’s computing devices. Which two tasks can be performed by using Intune? Choose two.
A. deploying a Windows operating system
B. deploying software updates
C. managing Android devices
D. managing Windows servers
Answer: B,C
Explanation: B: When new updates are available from Microsoft Update, or you have created a third-party update, and they are applicable to your managed computers, a notification is displayed on the Overview page of the Updates workspace. After you click this notification link, you can then perform various operations like viewing more information about the update, approving or declining the update, and viewing the computers that will install the update if it is approved.
C: Intune provides secure management of personal and corporate-owned devices across the most popular platforms, including Windows, Windows Phone, iOS, and Android.
Reference: Keep your computers up to date with software updates in Microsoft Intune
https://technet.microsoft.com/en-us/library/dn646968.aspx
Microsoft_Intune_datasheet.pdf
Q16. A local company hires you to manage its Microsoft Office 365 subscription. Your responsibility is to monitor any Service Incidents that Microsoft reports.
What are two examples of Microsoft Office 365 Service Incidents? Choose two.
A. unplanned downtime of the Online Exchange service
B. post-incident reviews
C. planned downtime maintenance events
D. a resent change to the Microsoft Online Service Level Agreement
Answer: A,C
Explanation: There are two types of service incidents:
*
Planned downtime (maintenance events)
*
Unplanned downtime Unplanned events occur when one or more of the services included
in the Office 365 suite are unavailable or unresponsive. Reference: Service Continuity
https://technet.microsoft.com/en-us/library/office-365-service-continuity.aspx
Q17. You are an entry level network administrator for your company. You set up Microsoft Azure and Microsoft Intune services.
You need to know the guaranteed accessibility of the Azure Backup service for Microsoft Azure.
Where is the Azure Backup service guarantee located?
A. Supplemental Terms
B. Terms of Use
C. Services Terms
D. Service Level Agreement
Answer: D
Explanation: From the Service Level Agreement (SLA): Backup We guarantee at least 99.9% availability of the backup and restore functionality of the Azure Backup service.
Reference: Service Level Agreements
http://azure.microsoft.com/en-us/support/legal/sla/
Q18. You are the Microsoft Lync administrator for your company.
An employee needs to use Lync Online to call two external Skype contacts simultaneously. The employee can only call one contact at a time.
What should you advise the employee to do?
A. Turn on external communication
B. Check the formatting of her user name
C. Invite contacts to a Lync Meeting
D. Verify that the Skype users are signed in to a Microsoft Account
Answer: D
Explanation: Skype users must be signed in with their Microsoft account (formerly Windows Live ID).
Reference: Let Lync Online users communicate outside your organization [Small Business]
https://support.office.com/en-ca/article/Let-Lync-Online-users-communicate-outside-your-organization-Small-Business-7f488f09-f004-4db5-aec5-01c262aa3d34?ui=en-US&rs=en-CA&ad=CA
Q19. You are a help desk technician for your university. The university uses Microsoft Office 365 in a hybrid environment.
A new employee requires an Office 365 account for email. You create an account for the employee on the local Active Directory server. You immediately go to the Office 365 dashboard but cannot locate the employee’s user account.
What should you do?
A. Run a message trace for the new user.
B. License the user for Microsoft Exchange Online.
C. Force a Directory Synchronization for Office 365.
D. Create an inbound on-premise connector.
Answer: C
Explanation: To sync the local AD with the Office 365 service the installation of the Directory Synchronization Tool (Dirsync) is required.
Reference: How to sync local Active Directory to Office 365 with DirSync
http://www.codetwo.com/admins-blog/sync-premises-ad-office-365/
Q20. You are an IT intern for a retail company.
The staff is not receiving inbound messages, and clients are not receiving the staff’s outbound messages.
Which two features of Microsoft Exchange Online should you use to diagnose the issue? Choose two.
A. Outlook Web App (OWA) delivery reports
B. Exchange Online Protection
C. Endpoint Protection
D. Message Trace tool
Answer: A,D
Explanation: D: Office 365 Small Business admins can troubleshoot email delivery problems by using the Exchange Online message trace tool. The tool helps admins track specific messages sent in the past 90 days.
A: Office 365 users and admins can also use delivery reports in Outlook Web App to check the delivery status of messages they’ve sent or received. If you sent a message to five people, for example, you can check the status of the delivery of that message to each person. Go to.Delivery reports.settings:
..
Sign in to Outlook Web App.
At the top of the page, select.Outlook.(or.Mail). Or, select the.App launcher., and
then select.Outlook.
Office 365 navigation options
..
At the top of the page, select.Settings.Settings icon.>.Options.
In.Options, select.Organize email.>.Delivery reports. Or, in.Options,
under.MAIL.>.Layout, select.Delivery reports.
Reference: Troubleshoot email delivery using the Exchange Online message trace tool
https://support.office.com/en-au/article/Troubleshoot-email-delivery-using-the-Exchange-Online-message-trace-tool-e7758b99-1896-41db-bf39-51e2dba21de6
Reference: https://support.office.com/en-sg/article/Delivery-reports-6556a1d7-e988-4428-88de-48a4ae58555f