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Q21. You enable Microsoft OneNote integration for the accountentity in a Microsoft Dynamics CRM Online organization.

You need to identity the actions taken to enable the integration for the account entity. Which three options apply? Each correct answer presents part of the solution.

A. OneNote privileges were added to security roles.

B. Server based Microsoft SharePoint integration was enabled.

C. Document Management was enabled for the organization.

D. Document Management was enabled for the account entity.

E. OneNote integration was enabled.

Answer: A,B,C


Q22. You are a marketing manager for a company. The company has a subscription to a

Microsoft Dynamics CRM Online organizationthat is fully integrated with Microsoft Dynamics Marketing and the Seller Portal solution.

You need to create andmanage a marketing campaign to include tracking campaign performance and click-through rates, and use data derived from the campaign to score and qualify leads.

Which action should you take?

A. Open Microsoft Dynamics Marketing.

B. Open Microsoft Dynamics CRM Online.

C. Open the Seller Portal.

D. Open the Microsoft Dynamics Marketing Connector.

Answer: B


Q23. You work as a Microsoft Dynamics CRM system administrator for a company.

Your company wants to integrate Microsoft Dynamics CRM with an external financial application.

You must properly configure a Microsoft Dynamics CRM Online user account for the purpose of authentication and access between Microsoft Dynamics CRM Online and the external financial application.

Which two options could you use? Each correct answer presents a complete solution. NOTE: Each correctselection is worth one point.

A. Create a Microsoft Office 365 user. Give the user a Microsoft Dynamics CRM Online license, set the access mode to Non-Interactive, and remove the Microsoft Dynamics CRM Online license from the user.

B. Create a Microsoft Office 365 user. Give the user the Office 365 service admin role, a Microsoft Dynamics CRM Online license, and set the access mode to Administrative.

C. Create a Microsoft Office 365 user. Give the user a Microsoft Dynamics CRM Online license, a Microsoft Dynamics CRM Online system administrator security role, and set the access mode to Read-Write.

D. Create a Microsoft Office 365 user. Give the user the Office 365 user management admin role, a Microsoft Dynamics CRM Online license, and set the access mode to Read- Write.

Answer: B,D


Q24. You have enabled field level security on the Birthday field for the contact entity. Only system administrators can see the data on the birthday field for existing contacts in Microsoft Dynamics CRM Online.

What will non-system administrator users see in the Birthday field for tracked contacts by the Microsoft Dynamics CRM for Outlook client?

A. The Birthday field will be populated with dashes (-).

B. Users will see the birthday for contacts they own.

C. The Birthday field will be populated with asterisks (*).

D. The Birthday field will be blank.

Answer: B


Q25. You work as a consultant for a Microsoft Partner. You are helping a company deploy Microsoft Dynamics CRM Online.

The company needs anenterprisecollaboration solution that integrates withMicrosoft Dynamics CRM Online. The solution should allow CRM and non CRM usersto have traceable discussions that are available to everyone and easily searched, share documents and information, and allow users to participate in or leave discussions. The company currently uses and would like to continueusing ActivityFeeds in Microsoft Dynamics CRM Online in addition to using >ne enterprise collaboration solution.

You need to recommend a solution that meets the company's requirements. Which option should you recommend?

A. Microsoft Office Delve

B. Microsoft Social Engagement

C. Microsoft Office 365 groups

D. Microsoft Skype for Business

E. Microsoft Yammer

Answer: D


Q26. You are working with Microsoft Dynamics CRM for phones.

Which three types of form components can be configured to be hidden? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A. iFrames

B. web resources

C. fields

D. sections

E. tabs

Answer: A,B,C


Q27. Your company uses server-side synchronization for email processing.

Which two types of information can be found on the server-side synchronization performance dashboard? Each correct answer presents part of the solution.

A. mailbox process duration

B. number of mailboxes needing attention

C. number of forward mailboxes that need to be created

D. average time per response to Microsoft Dynamics CRM emails

Answer: B,C


Q28. You are unrig Microsoft Dynamics CRM 20X6 on–premises. Which server role does server-side synchronization utilize?

A. Sandbox Processing Service

B. Web Application Server

C. Asynchronous Service

D. Organization Web Service

Answer: A


Q29. You receive an email that indicates a new update for Microsoft Dynamics CRM Online is available. You are a global administrator for a tenant that contains two Microsoft Dynamics CRM Online instances.

Which statement describes the Microsoft Dynamics CRM Online update policy?

A. Updates must be installed twice per year within the customer driven update time period and cannot be skipped.

B. Updates are installed automatically within 30 days from the release date.

C. Updates are installed once it is approved at the tenant level.

D. Updates are installed once it is approved at the instance level.

Answer: A


Q30. You work as a Microsoft Dynamics CRM consultant for Microsoft Partner.

You need to ensure that a section on the contact entity form is hidden when the form is displayed in the Microsoft Dynamics CRM for tablet application. The section should be visible when the form is displayed in a web browser.

Which option should you use?

A. Create a business rule.

B. Configure the Microsoft Dynamics CRM main form using JavaScript.

C. Configure the Microsoft Dynamics CRM mobile form using JavaScript.

D. Create a record creation and update rule.

Answer: B