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Q11. You have a Dynamics CRM organization.

You have a team named Team1. All of the members of Team1 have identical security roles.

A user named User1 has a personal view to display the records owned by Team1. You need to ensure that all the members of Team1 can use the view.

What should you do?

A. Instruct User1 to assign the personal view to the owner of Team1.

B. Instruct the owner of Team1 to configure the filter criteria.

C. Instruct User1 to assign the personal view to Team1.

D. Instruct User1 to configure the filter criteria.

Answer: A


Q12. You plan to create a field that will store email addresses.

You need to ensure that a user can send an email message by clicking the email address in the new field.

Which type of data should you use for the field?

A. Lookup

B. Two Options

C. Single Line of Text

D. Option Set

Answer: B


Q13. You need to implement a process. The process must perform the following:

•Run when a new account is created.

•Make changes to the account as the user who created the account.

•Send an email message to the account as the owner of the account. This may be a different user than the user who created the account.

Which process type should you use?

A. a workflow

B. a business process flow

C. a business rule

D. a dialog

Answer: B


Q14. You have a Dynamics CRM organization. You enable Manager Hierarchy security.

You have the users shown in the following table.

You need to identify which actions the Vice President can perform. What should you identify?

A. Read and update the records owned by Sales Manager. Read and update the records owned by Sales User.

B. Read and update the records owned by Sales Manager. Read the records owned by Sales User.

C. Read and update the records owned by Sales Manager. Read the records owned by CEO.

D. Read all of the records in the organization. Edit the records owned by Sates Manager.

Answer: B


Q15. You need to identify which types of data can be included in a business process flow.

Which three types of data should you identify? Each correct answer presents a complete the solution.

A. data from an attached Microsoft OneNote notebook

B. data from the primary entity

C. data from a related entity

D. data from an unrelated entity

E. data from a Microsoft Office group

Answer: A,B,C


Q16. You need to model a relationship between the account entity and the contact entity to track the advisory board members of accounts.

You need to use connections to model the relationship between the account and contact entities.

What should you do?

A. Create a one-to-many (1:N) relationship between the account and contact entities, and then use two connection roles to represent each side of the new 1:N relationship.

B. Create a connection entity, and then use two connection roles to represent each entity in the relationship.

C. Use two connection roles to represent each side of the relationship.

D. Create a many-to many (N:N) relationship between the account and contact entities, and then use two connection roles to represent each side of the new N:N relationship.

Answer: C


Q17. You have a custom entity.

You need to add a date field that displays the date a user was hired. You must ensure that the value in the field remains the same, regardless of the time zone in which the field is viewed.

What are two possible ways to configure the field? Each correct answer presents a complete solution.

A. Set the Behavior to User Local.

B. Set the Format to Date Only,

C. Set the Behavior to Time-Zone Independent.

D. Set the Behavior to Date Only.

Answer: A,B


Q18. You need to identify the maximum number of stages that a business process flow can contain.

What should you identify?

A. 5

B. 10

C. 30

D. 100

Answer: B


Q19. You have a Dynamics CRM organization.

You add a new currency field named Revenue Potential to the account entity.

On a record, you discover that the Revenue Potential field is displayed as 95.66. Other records also display the Revenue Potential field in this format.

You need the Revenue Potential field to be displayed as nn.nnn. What should you configure?

A. the display format in personal options

B. the Formats tab in System Settings

C. the default currency in personal options

D. the Currencies settings in Business Management

Answer: B


Q20. On the contact entity, you are creating a business rule that has the Set visibility action. You need to identify which form elements you can control by using the Set visibility action. What should you identify?

A. the sub-grids and quick view forms only

B. the form fields, form sections, and form tabs only

C. the form fields only

D. all of the form elements

Answer: C