MB2-712 Exam
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Q1. You have a Dynamics CRM organization that contains a custom activity entity named TimeSheet.
You have a user named User1 who uses Dynamics CRM for tablets apps.
User1 can see the system activities in the app, but fails to see TimeSheet. You need to ensure that Userl can see TimeSheet.
What should you do?
A. Enable TimeSheet for mobile.
B. Configure the activity pointer for mobile.
C. Assign a security role to User1.
D. Configure the mobile express form for TimeSheet.
Answer: C
Q2. You have a Dynamics CRM organization.
You need to ensure that sales users can access the organization by using the Microsoft Dynamics CRM Windows Store app.
What should you do?
A. Modify the System Settings for the organization.
B. Assign the Delegate user role to the users.
C. Configure a server profile.
D. Enable the CRM for mobile security privilege for a security role.
Answer: A
Q3. You have a Dynamics CRM organization that contains two business units named Sales and Marketing.
You need to create a team to which you can assign security roles and that can contain users from the Sales business unit
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
A. Create an owner team that belongs to the Sales business unit.
B. Create an access team that belongs to the Sales business unit.
C. Create an access team that belongs to the root business unit.
D. Create an owner team that belongs to the root business unit.
Answer: A,C
Q4. You have a custom entity that has an active business process flow.
You no longer need the business process flow.
You need to ensure that you can delete the business process flow. What should you do?
A. Modify the process options on the definition for the custom entity.
B. Change the primary entity of the business process flow.
C. Deactivate the business process flow.
D. Delete all of the open records that use the business process flow.
Answer: A
Q5. You receive leads that are generated from your company's website.
Once the leads are in Dynamics CRM, they must be assigned to a specific CRM user based on the city from which the lead came, and then moved to the queue of the user.
You plan to create a workflow to manage the process.
You need to identify which event should be used to trigger the workflow.
A. Record is assigned.
B. Record status changes.
A. C. Record is created.
D. Record is deleted.
Answer: D
Q6. You plan to create a field that will store email addresses.
You need to ensure that a user can send an email message by clicking the email address in the new field.
Which type of data should you use for the field?
A. Lookup
B. Two Options
C. Single Line of Text
D. Option Set
Answer: B
Q7. You work in a customer service organization.
Sometimes, when a new record is created, a customer service representative must capture additional data.
When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data.
You need to identify which process type you must use to capture the data. What should you identify?
A. a real-time workflow
B. a dialog
C. a custom action
D. a business rule
Answer: B
Q8. You have a Dynamics CRM organization. You enable Manager Hierarchy security.
You have the users shown in the following table.
You need to identify which actions the Vice President can perform. What should you identify?
A. Read and update the records owned by Sales Manager. Read and update the records owned by Sales User.
B. Read and update the records owned by Sales Manager. Read the records owned by Sales User.
C. Read and update the records owned by Sales Manager. Read the records owned by CEO.
D. Read all of the records in the organization. Edit the records owned by Sates Manager.
Answer: B
Q9. You have a Dynamics CRM organization that contains the business units configured as shown in the following table.
You configure Businessunit2 to have the Default business unit as a parent, You need to identify which business unit is now the parent of Businessunit4. Which business unit should you identify?
A. Default
B. Businessunit2
C. Businessumt3
D. Businessunit1
Answer: A
Q10. You are creating a business rule for the account records. The business rule will perform an action if the record has Country set to the United States and City set to either Redmond or San Francisco.
You need to identify the minimum number of condition sets required to implement this logic. What should you identify?
A. 1
B. 2
C. 3
D. 4
Answer: C