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Q21. You have a Dynamics CRM organization.
You add a new currency field named Revenue Potential to the account entity.
On a record, you discover that the Revenue Potential field is displayed as 95.66. Other records also display the Revenue Potential field in this format.
You need the Revenue Potential field to be displayed as nn.nnn. What should you configure?
A. the display format in personal options
B. the Formats tab in System Settings
C. the default currency in personal options
D. the Currencies settings in Business Management
Answer: B
Q22. You are adding a sub-grid to the Account form that displays data from a custom entity related to the account.
You need to identify which items you can use to display the data.
Which two items should you identify? Each correct answer presents a complete solution.
A. a fist
B. a chart
C. a dashboard
D. an iFrame
Answer: B,D
Q23. You have a Dynamics CRM organization that contains the business units and security roles shown in the following table.
A user named User1 belongs to Businessunit1 and is assigned the Salesperson and the Branch Manager security roles.
User1 is promoted and given a new job. The account of User1 is moved to Busmessunit2. You need to identify which security roles were assigned to User1 after the user moved to
Businessunit2.
What should you identify?
A. Salesperson only
B. Salesperson and Sales Manager
C. none
D. Salesperson and Location Manager
Answer: B
Q24. You have a custom entity that has an active business process flow.
You no longer need the business process flow.
You need to ensure that you can delete the business process flow. What should you do?
A. Modify the process options on the definition for the custom entity.
B. Change the primary entity of the business process flow.
C. Deactivate the business process flow.
D. Delete all of the open records that use the business process flow.
Answer: A
Q25. You have a custom entity named Entity1that has three activated business process flows named BPF2. BPF2. and BPF3,
You need to ensure that BPF2 in visible only to customer service representatives from the web client. What should you do?
What should you do?
A. Branch the process flow.
B. Configure security roles.
C. Edit the process scope.
D. Rename BPF2 to come before BPF1.
E. Edit the definition of Entity1.
Answer: B
Q26. You have a Dynamics CRM organization. The organization does not use CRM for marketing.
You need to prevent Marketing from displaying on the Account form navigation. What should you do?
A. Delete all of the items in the Marketing group.
B. Hide the Marketing group.
C. Minimize the Marketing group.
D. Delete the Marketing group.
Answer:: B
Q27. Your company uses Dynamics CRM Online.
You have an entity that has the ownership set to User or Team.
You need to add a drop-down list to the entity. The drop-down list will contain six list items, and will trigger a workflow that has a custom activity.
What should you do?
A. Use a real time workflow.
B. Use the trigger option from Microsoft SQL Server.
C. Add an option set field to the entity.
D. Add a lookup field to the entity.
Answer: C
Q28. You have a Dynamics CRM Online organization.
You create an entity named Score to track a player's scores in a game. The ownership of the entity is set to Organization
You need to change the ownership to User or Team. The solution must minimize administrative effort.
What should you do?
A. Delete the entity and recreate it.
B. Instruct the Microsoft Office 365 global administrator to use the web client to edit the entity properties.
C. Use the web client to edit the entity properties.
D. Use Microsoft SQL Server Management Studio to modify the entity properties.
Answer: B