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Q1. You have 20 sales representatives who each has a monthly goal that measures the number of phone calls made to their 10 key customers. The managers of the sale representatives want you to add parent goals that track this activity over the next three weeks for an internal competition.

You need to use a parent goal to track the team score, and child goals to track the individual secures. Which two of configurations should you perform? Each correct answer presents part of the solution.

A. new child goals that all use the same rollup queries.

B. Change the parent goal of each child goal.

C. Create a parent goal that has a custom period of three weeks from today

D. Change the manager of each child goal

E. Change the goal manager of each child goat.

Answer: BC 


Q2. You need to identify which type of object can be associated to sales territories. Which type of object should you identify?

A. Opportunities

B. Users

C. Leads

D. Facilities

E. Teams

Answer:


Q3. You have a Dynamics CRM organization that uses server-side synchronization to process email.

A manager requests that you create the mailbox records defined as shown in the following table.

You need to identify which record will fail to be created. Which record should you identify?

A. User2

B. User3

C. User1

D. User4

Answer:


Q4. You work for a company named » Fabrikam, Inc.

Fabrikam is acquired by a company named Contoso, Ltd. Both companies have different fiscal year ends. The sales team at Fabrikam will be required to use a new fiscal year end at the end of the current quarter. The Dynamics CRM administrator at Fabrikam updates the Fiscal Year Settings immediately.

You need to ensure that reports on if>.- goals use the Fabrikam year and until the end of the quartet What should you do?

A. Run the Align with Fiscal Period action immediately.

B. Recalculate the goals.

C. Run the Align w.th Fiscal Period action after the quarter ends.

D. Create new goals for the old fiscal period.

Answer:


Q5. You work for a hotel chain.

You integrate Dynamics CRM and Microsoft Social Engagement.

You need to identify which sources are available for Microsoft Social Engagement. What are two possible sources? Each correct answer presents a complete solution.

A. Twitter

B. Facebook

C. Trip Advisor

D. Instagram

Answer: AB


Q6. Your company uses Dynamics CRM Online.

You need to provide Dynamics CRM users with the ability to collaborate on CRM data, meetings, and notes with users who do not have a CRM account.

Which two actions should you perform? Each correct answer presents part of the solution,

A. Install the Microsoft Office 365 Groups solution.

B. Create a Microsoft SharePoint document library.

C. Enable integration with Microsoft OneDrive for Business.

D. Configure Microsoft SharePoint server-based integration.

E. Configure the Microsoft Office 365 Group Settings

Answer: AE 


Q7. You have a Dynamic CRM organization that has more than 700 active goals. At the end of each year, your company reevaluates each goal.

You need to identify which value of the goals must be configured manually. Which value should you identity?

A. Actual

B. target

C. Rollup Query - Actual

D. In-Progress

E. Rollup Query - In Process

Answer:


Q8. You have an opportunity in Dynamics CRM

A coworker requests some information regarding the progress or the opportunity. The coworker does not have access to CRM. You need to send spa iii< details aboui the opportunity to the coworker.

What should you do first?

A. Click Email a Link.

B. Apply a Microsoft Word template.

C. Add the coworker to the access team.

D. Apply a Microsoft Excel template

Answer: B


Q9. Your company plans to deploy Dynamics CRM.

In the previous sales database, you did not track products

Members of the management team are evaluating whether to use the product catalog in the CRM organization. You need to identify which enhancements to the sales flow can be achieved by using the product catalog. What are two possible enhancements that you can identity? Each correct answer presents a complete solution.

A. inventory management integration

B. automated sales pipeline velocity tracking

C. automated revenue calculation

D. automated quotes, orders, and invoicing

Answer: CD 


Q10. You create a personal view.

You need to ensure that both you and a coworker can use the view.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

A. Email the F etch xml file.

B. Share the view.

C. Email a link from the Advanced Find ribbon.

D. Assign the view.

Answer: BD