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Q11. You need to create a hyperlink field to capture the URL for a contact's Linkedln profile. Which data type should you use for the field?

A. single line of text

B. web

C. URL

D. text area

Answer: A


Q12. You enable folder-level tracking functionality for all users. A user named User1 creates a folder named Dynamics 365 underneath her in box.

User1 moves emails into the Dynamics 365 folder. User1 reports that the emails are not being tracked. You need to resolve the issue. What should you do?

A. Ensure that the Microsoft Dynamics 365 for Outlook client is installed.

B. Configure server-side synchronization for Microsoft Exchange.

C. Ensure that Microsoft Exchange rules are created.

D. Instruct the user to create a folder tracking rule.

Answer: D


Q13. You create a workflow and set the scope to User (default). User A owns the workflow. User B is making bulk changes on records that will trigger the workflow. Which records will this workflow affect?

A. records owned by users in the same business unit as User B

B. records owned by User A

C. records owned by User B

D. records owned by either User A or User B

Answer: B


Q14. You plan to entity mapping to replicate data from a text field between two related entities. For which scenario can you replicate data?

A. The target field is already mapped to a different source field.

B. The length of the source field is smaller than the destination field

C. The two entities are in a N:N relationship.

D. The new record is created and then related to the parent record

Answer: B


Q15. To which three data types can you add a custom control? Each correct answer presents a

complete solution.

A. composite

B. date and time

C. multiple lines of text

D. single line text

E. lookup

Answer: A,C,D


Q16. Which of the following chart types can be configured as an organization-owned chart but not as a user owned chart?

A. bar and line

B. tag or doughnut

C. line and multi-series

D. area and funnel

Answer: D


Q17. You are implementing a new business process.

The system must send a notification to the manager 24 hours after an opportunity Is created based on the date of the next best action.

Which type of workflow should you implement?

A. synchronous workflow

B. asynchronous workflow

C. Microsoft Dynamics 365 dialogs

D. business process flow (BPF)

Answer: C


Q18. The receptionist for a company needs to quickly capture basic information regarding visitors. You configure several different quick create forms for the Visitor entity.

The receptionist reports that only one of the quick create forms displays. Why are the other quick create forms not showing?

A. You did not assign the receptionist access to the form.

B. You did not enable the switch forms control for quick create forms.

C. You can only show one quick create form per entity.

D. You did not assign the correct security role for the quick create from.

Answer: C


Q19. Which form type is used by the Microsoft Dynamics 365 for tablets app?

A. Mobile

B. Main

C. Mobile - Express

D. Turbo

Answer: A


Q20. Which two features are only available for real-time workflows? Each correct

A. Start before a record is created.

B. Wait six hours before executing the next step.

C. Start before a record is assigned.

D. Run as the user who made changes to the record.

Answer: C,D