MB6-889 Exam
Renovate MB6-889 test questions Guide
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2021 Dec MB6-889 practice exam
Q31. Which of the following items can the field service technician display in the Microsoft Dynamics AX 2012 Enterprise Portal?
A. Service agreements, service orders, and service subscriptions
B. Project information details, service orders, and service tasks
C. Repair lines, service agreements, and service orders
D. Repair lines, service orders, and service tasks
Answer: D
Q32. For which of the following purposes can you use a subscription group?
A. To assign the sales currency.
B. To specify the use of a number sequence subscription ID and set the invoice interval.
C. To specify the use of a manual subscription ID and assign the project category.
D. To assign the category of the subscription fee type.
Answer: B
Q33. You define service tasks for an annual maintenance process in Microsoft Dynamics AX 2012.
You define service templates and service template groups.
You need to create a service agreement for the annual maintenance process.
What should you do?
A. Copy the service agreement header and service agreement lines from the service template set up for the annual maintenance process.
B. Create a new service agreement header, and copy the service agreement lines from the service template set up for the annual maintenance process.
C. Create a new service agreement header, and copy the service agreement lines from the service template group set up for the annual maintenance process.
D. Copy the service agreement header and service agreement lines from the service template group set up for the annual maintenance process.
Answer: B
Q34. What is the purpose of the repair functionality in the Service management module of Microsoft Dynamics AX 2012?
A. To track the service performed on service orders.
B. To track the hours spent on projects.
C. To track the hours spent on service orders.
D. To track the service performed on service objects.
Answer: D
Q35. Which of the following actions can you perform on a service order in the Microsoft Dynamics AX 2012 dispatch board?
A. Create a service task relation.
B. Select a customer account.
C. Select a service level agreement.
D. Select a project ID to attach to a service agreement.
Answer: A
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Q36. When does a template bill of materials (BOM) become a service BOM in Microsoft
Dynamics AX 2012?
A. When you attach the template BOM to a service subscription.
B. When you attach the template BOM to a service object.
C. When you attach the template BOM to a service level agreement.
D. When you attach the template BOM to a production order.
Answer: B
Q37. You need to configure Microsoft Dynamics AX 2012 to require users to enter a reason code for specific events in the Service Management module.
Which events can be configured to require the user to enter a reason code? (Each correct answer presents a complete solution. Choose two.)
A. The time limit set by the service level agreement is exceeded
B. Time recording is stopped
C. The service order line is signed off
D. The service level agreement is cancelled
Answer: C,D
Q38. You are creating a service order in Microsoft Dynamics AX 2012.
Which of the following Service management parameters determines the first start time on a service order?
A. the calendar
B. the activity generation stage
C. the project group
D. the service order category
Answer: A
Q39. You need to dispatch an activity in the Microsoft Dynamics AX 2012 dispatch board.
What should you do?
A. Change the activity priority,
B. Update the hours of actual work performed.
C. Set the start time.
D. Select the Dispatch check box.
Answer: D
Q40. You are setting up a repair management process in Microsoft Dynamics AX 2012.
What is the purpose of the diagnosis code?
A. To describe what the technician believes the specific problem to be.
B. To describe what the technician believes the general problem to be.
C. To describe what the dispatcher believes the problem to be.
D. To describe what the technician believes will fix the problem.
Answer: A