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Q1. A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority.
Which of the following effects is this MOST likely to have on the project?
A. The deliverables and quality will remain the same, but the cost will increase.
B. The deliverables and quality will remain the same, but the cost will decrease.
C. The deliverables and cost will remain the same, but the quality will increase.
D. The cost and quality will remain the same, but the deliverables will increase.
Answer: A
Q2. A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time.
Which of the following techniques is MOST likely to be used to complete the project on time?
A. Throttling
B. Crashing
C. Resource leveling
D. Resource smoothing
Answer: B
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 170
Q3. During the initiation phase, a project manager has asked for a document containing the high-level objectives and goals for a project.
Which of the following documents would contain these items?
A. Business case
B. Requirements document
C. Project timeline
D. Task plan
Answer: B
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 138
Q4. Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.
This type of conflict resolution is known as:
A. forcing.
B. avoiding.
C. smoothing.
D. compromising.
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 200
Q5. A project manager needs to identify the resources assigned to a particular task. In which of the following documents can this information be found?
A. Project schedule
B. Cost plan
C. Scope statement
D. Impact assessment
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex,
Indianapolis, 2021, p. 156
Q6. The PMO is responsible for: (Choose two.)
A. managing the project plan, scope, risk, and budget.
B. contributing expertise, deliverables, and estimates of costs.
C. setting standards and practices for the organization and providing governance.
D. outlining consequences of non-performance and coordinating between disparate projects.
E. approving funding, developing the project schedule, and gathering high-level requirements.
Answer: C,D
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 85
Q7. A vendor has accepted a proposed project from a customer.
Which of the following is MOST likely to be the first document created by the project manager?
A. Project charter
B. Project management plan
C. Project statement of work
D. Project schedule
Answer: C
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 299
Q8. A project team is comprised of a mix of in-house and virtual team members.
When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?
A. Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team.
B. Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located.
C. Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have.
D. Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.
Answer: D
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 260
Q9. A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?
A. Forcing
B. Negotiating
C. Compromising
D. Avoiding
Answer: B
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 200
Q10. A project coordinator logs potential events that can affect project constraints, and then records the results of brainstorming of potential strategies.
Which of the following documents should the project coordinator use?
A. Risk register
B. Issue log
C. Communication plan
D. Status report
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex,
Indianapolis, 2021, p. 240