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Q1. CORRECT TEXT
What type of reports are useful if anorganizationwants to 'Managethe Funnel'?
Answer: 1. Stage Duration Age
2. Forecast by Sales Rep
Q2. CORRECT TEXT
How is Campaign influence different from ROI reports?
Answer: 'Campaign influence' tracks pipeline and revenue for multiple campaigns, and ties all campaigns of a contact role to that opportunity for pipeline and ROI reporting. Reporting provides a view of the value generated through the creation of opportunities.
Q3. CORRECT TEXT
Why would you use a Funnel chart?
Answer: To show multiple groupings in an ordered set and to help identify bottlenecks.
Q4. Which of the following describes the Stage field?
A. Identifies wherea deal is in relation to actually being closed.
B. Determines the rowin your Forecast where the amount will be aggregated.
C. The numeric prediction that the revenue from an opportunity will be realized
Answer: A
Q5. The native mass email functionality is not recommended for marketing.
A. True
B. False
Answer: A
Q6. CORRECT TEXT
How are Quotas defined in Salesforce?
Answer: Users with the appropriate permission can set their individual quota. Administrators and users with the appropriate permission can always edit any quota, and managers can always change the quotas of users that report directly to them in the role hierarchy.
Q7. What should you keep in mind when designing a solution to improve Sales Rep productivity? (Select all that apply)
A. Links may be confusing; use them sparingly
B. Including AppExchange mash-ups may slow down Sales Reps
C. Information should be entered only once
D. Finding information should only be a few clicks away
Answer: CD
Q8. CORRECT TEXT
Can anyone add a team member to an account team?
Answer: No. You need to either be the owner sharing the record or have read permission on the account.
Q9. CORRECT TEXT
How do territories affect forecasts?
Answer: When you enable territory management for your organization, yourforecast data is derived from the opportunities that are associatedwith the accounts in your territories. Users will have a different forecast for each territory to which they are assigned.
Q10. CORRECT TEXT
What prerequisites must you meet before territory management can be enabled?
Answer: Your organization must be using customizable forecasting in order to enable territory management.