Q11. CORRECT TEXT
If you are using multiple currencies are you able to track revenue gain or loss based on currency fluctuations?
Answer: No. Historical changes and fluctuations are not stored.
Q12. What are some common security challenges? (Select all that apply)
A. Consultants have different beliefs about the optimal level of security for clients
B. Different industries require and follow different security models
C. Marketing and sales organizations differ on how they access contacts.
D. Salesforce users must have access to the right records and only see relevant data.
Answer: BCD
Q13. CORRECT TEXT
What is a tabular report?
Answer: Tabular reports are the simplest and fastest way to look at data. Similar to a spreadsheet, they consist simply of an ordered set of fields in columns, with each matching record listed in a row. Tabular reports are best for creating lists of records or a list with a single grand total. They can't be used to create groups of data or charts, andcan't be used in dashboards unless rows are limited. Examples include contact mailing lists and activity reports.
Q14. Forecast Category "Closed" can be summarized as:
A. Closed
B. Closed + Commit
C. Closed + Commit + Best Case
D. Commit + Best Case + Pipeline
Answer: A
Q15. Which best describes the Salesforce Automation feature "Data Validaction" ?
A. Ensures that we are tracking our progress towards the desired states.
B. Enforces the business process.
C. Identifies key stakeholders from the buy side.
D. Makes sure we recognize those involved in the sales process.
E. Allows to better automate the salesmethodology.
F. Determines the sales stages of an organization.
Answer: B
Q16. What are the main challenges that Marketing faces when trying to drive more business? (Select all that apply)
A. Website integration: Lack of website integration, which delays entry of leads into CRM
B. Email Marketing: Difficult to track and report on effectiveness of emails that were sent
C. Search Marketing: No reportable relationship between search words and closed sales
D. Reporting: Must createreports manually, which slows down lead generation
E. Campaign M
Answer: ABCE
Q17. How can end users sync their data from Outlook (using Salesforce for Outlook)? (Select all that apply)
A. Using the sync system try icon and clicking sync now
B. Allowing sync to runregularly in the background
C. Setting up sync schedule in Salesforce
D. Setting up sync schedule inOutlook
Answer: AB
Q18. CORRECT TEXT
Saving a custom report will save a snapshot of that data at a moment in time. True or False?
Answer: False. When saving a custom report you
Q19. CORRECT TEXT
CustomizableForecasting must be enabled by Salesforce.com Support.Trueor False.
Answer: False. An Admin can do it in Setup.
Q20. Universal Containers is using Salesforce and has set up a privatesharing model. Sam is a sales executive who reports to John, a sales manager. Sam has ownership of the ABC
Company account record and has created an opportunity for ABC Company. There is a sharing rule that allows the finance team to see all accounts and opportunities. Which statement is about data visibility is true?
A. John andSam can see all of the same data
B. John can see all of Sam’s data
Answer: B