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Q31. Who is most interested in ease of use, value, and time-saving solutions?

A. Sales Reps

B. Sales/Marketing Managers

C. Sales/MarketingVP

D. IT

Answer: A


Q32. CORRECT TEXT

What is a benefit of using Advanced Currencies?

Answer: Advanced currency management allows you to manage dated exchange rates within opportunities using Salesforce. Dated exchange rates allow you to map a conversion rate to a specific date range. Dated exchange rates are defined using a start date and a conversionrate. Each rate is in effect until either the end of time or the day before the next start date for that currency.


Q33. Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review?

A. Dashboard of user login history

B. Count of new lead records created

C. Number of activities tied to opportunities

D. Opportunity pipeline report grouped by month

Answer: D


Q34. For optimal usability and adoption, a solution must do what. (Selectall that apply)

A. Provide value so users perceive it as a valuable spending of their time.

B. Be easy to use so users can easily enter data and find information.

C. Have trusted data.

D. Be inexpensive so users don't worry about the bottom line when using the application.

E. Provide both online help and hard copy reference materials toassist users at all times.

F. Be easy to change through a change ma

Answer: ABCF


Q35. Used Books R Us sells books at its local store, online via its website, online via Amazon, and through a larger, well-known book company called We Sell Books. Which Sales strategy does this company user?

A. Direct sales

B. Sales channel

C. A hybrid of direct sales andsales channel

Answer: C


Q36. CORRECT TEXT

Reps only entering opportunities after the closed/won stage – how to change this behavior (choose 2 answers:)

A. Remove stages& fields that are not critical

B. Create opportunity stage report

C. User adoption dashboard

D. Workflow rule to alert sales manager when opportunity stage changes

Answer: AC


Q37. Which pair of reports is best associated with the business driver "Manage the Funnel" ?

A. "# of Face-to-Face Meetings" and "# of DealsWon, Lost, and In-Progress"

B. "Stage Duration Age" and "Forecastby Sales Rep"

C. "Closed Opportunities by Lead Source" and "Reasons for Lead Disqualification"

Answer: B


Q38. Which best describes the Salesforce Automation feature "Opportunity Teams" ?

A. Ensures that we are tracking our progress towards the desired states.

B. Enforces the business process.

C. Identifies key stakeholders from the buy side.

D. Makes sure we recognize those involved in the sales process.

E. Allows to better automate the sales methodology.

F. Determines the sales stages of an organization.

Answer: D


Q39. CORRECT TEXT

In anorganizationwith a private sharing model, Sam is a sales exec that reports to John, a Sales Manager. Sam has ownership of theABC Company account record, and also has created an opportunityfor ABC Co. Can Sam see John's data?

Answer: No. John, as the manager in the hierarchy can see Sam's data, butnot the other way around.


Q40. A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report helps to know who totarget for future campaigns?

A. VP Marketing

B. BI/Analytics

C. Marketing Executive

D. Campaign Manager

Answer: D