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Q11. You are a system administrator at Contoso. Inc.

You need to ensure that only system administrators and system customizers What is likely the cause of this issue?

A. Your instance is being upgraded.

B. Your storage limit was reached.

C. Your instance is in Administration mode.

D. Your instance has been reset

Answer: A


Q12. You work with Microsoft Dynamics 365.

You need to configure a new application for lifecycle management of guide dog training. What are two capabilities of Microsoft Dynamics 365 that allow you to build this application

with a built-in designer? Each correct answer presents a complete solution.

A. SiteMap designer

B. role designer

C. workflow designer

D. app designer

Answer: A,D


Q13. You work for a large organization that uses Microsoft Dynamics 365.

The organization wants to allow users to install Microsoft Dynamics 365 for Outlook, but users do not have local administrator rights on their computers.

How should Microsoft Dynamics 365 for Outlook be installed for the users who need it?

A. by using Microsoft System Center Configuration Manager

B. by configuring a Group Policy on Active Directory

C. by using the command line on each computer

D. by using the download link in the Microsoft Dynamics 365 web application

Answer: B


Q14. You are the technology director for a large corporation that is preparing for a Microsoft Dynamics 365 implementation.

You are deciding which type of licensing to purchase. Your users will only be performing time and expense entry, and record updates.

What is the most cost-effective licensing model available for these users?

A. Microsoft Dynamics 365 for Operations, Enterprise edition

B. Enterprise Edition Plan 2

C. Team Members Enterprise subscription

D. Enterprise Edition Plan 1

Answer: D


Q15. You are an administrator for an organization that uses Microsoft Dynamics 365 and Microsoft Dynamics 365 for Outlook. Your users have varying requirements for which data they need to take offline.

You need to ensure that your users have access to the correct data offline. What should you do?

A. Instruct users on how to configure the offline filter.

B. Instruct users on how to configure the synchronization filters.

C. Create one set of offline filters and distribute those.

D. Instruct users on how to configure the synchronized fields.

Answer: D


Q16. Your company has been using Microsoft Dynamics 365. Business edition for one year. Since then, the size of your company has doubled, and you are using 98% of the storage allotted in your company's subscription.

You need increase the size of your available storage. What should you do to accomplish this goal?

A. Purchase additional storage for your current subscription through the Microsoft Office 365 Admin portal.

B. Purchase an additional volume license subscription through a Microsoft Partner for added storage.

C. Increase the size of the storage allocated in the Microsoft Dynamics 365 Admin portal.

D. Purchase additional storage for your current subscription through the Microsoft Dynamics 365 Admin portal.

Answer: A


Q17. You are working in an organization that uses multiple Microsoft Dynamics 365 instances.

A large number of users have installed Microsoft Dynamics 365 for Outlook. The users connect to multiple instances from Outlook; however, they only want to synchronize with one particular instance. There is some confusion as to whether they are synchronizing with the correct instance.

Where should the users review, and possibly change, the synchronizing instance?

A. in the Configuration Wizard for Microsoft Dynamics 365 for Outlook

B. in Diagnostics for Microsoft Dynamics 365 for Outlook

C. in Outlook, in CRM Settings on the File menu

D. in Outlook, on the CRM tab

Answer: A


Q18. You are a system administrator using Microsoft Dynamics 365.

You receive notification that an update needs to be scheduled and approved. Where should you perform this task?

A. In Microsoft Dynamics 365, select Settings and System Notifications.

B. In the Microsoft Office 365 Admin Center, open the Microsoft Dynamics 365 Admin Center.

C. In Microsoft Dynamics 365. select Settings and Administration.

D. In the Microsoft Office 365 Admin Center, select Billing and Subscriptions.

Answer: B


Q19. You are a systems architect for a large company that is deploying Microsoft Dynamics 365.

The company currently has all data stored on Microsoft Dynamics CRM 2021 on-premises and plans on migrating all records from there to Microsoft Dynamics 365.

Which record type has some statuses that cannot be set during an import?

A. invoice

B. customer

C. order

D. quote

Answer: C


Q20. You are the technology director for a large company that plans to implement Microsoft Dynamics 365. You are researching the type of licensing that is required for Microsoft Dynamics 365. Which Microsoft Dynamics 365 App is only available with Microsoft Dynamics 365 Plan 2?

A. Customer Service

B. Operations

C. Sales

D. Field Service

Answer: B

Explanation: https://www.microsoft.com/en-us/dynamics365/pricing