NEW QUESTION 1
Sally is a network technician at Acme Corporation. She has been directed to configure the network adapter for a company laptop so that it can be used to connect to the company network and the Internet. What is one of the required TCP/IP settings that she will need to configure?

• A. MAC address


• B. Default gateway


• C. Workstation name


• D. Loopback address

Answer: B

NEW QUESTION 2
Ron has an older computer to which he frequently downloads and saves company files. He recently noticed that he was running low on disk space and decided to delete many old files that he no longer needed. He now notices that it takes a long time to open or save documents to his hard drive. Which maintenance task can help?

• A. Disk defragmentation


• B. chkdsk command


• C. fdisk command


• D. Disk cleanup

Answer: A

NEW QUESTION 3
Which term describes the practice of actively collecting wireless networking data from companies and individuals?

• A. War driving


• B. Spear phishing


• C. Dictionary attack


• D. Social engineering

Answer: A

NEW QUESTION 4
Acme Corp. is a small manufacturing company. To reduceIT infrastructure costs, it uses cloud- based services extensively and strives to have the least amount ofIT equipment onsite. Last year, Acme suffered a failure that resulted in significant down time and data loss. Management has decided to implement a continuous data protection (CDP) solution. Which type of CDP solution best fits Acme’s situation?

• A. Cloud-only solution


• B. Local systems solution


• C. Distributed network services provider


• D. Contracted network services provider

Answer: A

NEW QUESTION 5
Which type of attack is a form of social engineering in which an attacker attempts to steal personal or confidential information by sending e-mail that lures unsuspecting victims to log in to an authentic-looking but imposter Web site?

• A. Replay


• B. Phishing


• C. Spoofing


• D. Pharming

Answer: B

NEW QUESTION 6
You are a computer technician supporting a small 15-computer Internet lab. The computers are regularly used to browse the Internet and download files. Users have recently complained that they receive error messages saying the hard disk is full or out of space. You suspect this is a result of a large amount of temporary Internet files. Which of the following is a way to easily delete all the temporary Internet files?

• A. Disk cleanup


• B. fdisk command


• C. chkdsk command


• D. Disk defragmentation

Answer: A

NEW QUESTION 7
Mobile computing has become a common necessity for both personal and business transactions. Which device has features similar to a smartphone but usually does not have telephone capabilities?

• A. Portable media player


• B. Netbook


• C. Laptop


• D. Tablet

Answer: D

NEW QUESTION 8
What is the biggest security concern with wireless networks?

• A. Firewall software is not available for access points.


• B. Wireless encryption algorithms must be implemented.


• C. Wireless networks do not support intrusion detection.


• D. Wireless networks do not support encryption via an access point.

Answer: B

NEW QUESTION 9
Which of the following statementabout virtualization is true?

• A. Virtualization enables multiple physical computers to run off of a single virtualized server.


• B. In virtualization, you run multiple virtual machines, provided they all use the same operating system.


• C. In virtualization, the operating systems of the virtual machines should match the host operating system.


• D. Virtualization enables you to run multiple operating systems and applications on a single computer.

Answer: D

NEW QUESTION 10
Henry is the network manager at XYY Corporation, a large manufacturing company that competes in the global market. The company’s computing environment is extremely complex and includes several proprietary software systems, all of which require custom configuration of network devices to operate correctly. The company’s executive management team believes that they can benefit by switching the company over to any cloud-based service. Henry disagrees.
What is a disadvantage of cloud-based services that Henry can cite to support his position?

• A. Cloud-based services provide no maintenance or support.


• B. Cloud-based services are typically more costly than in-house solutions.


• C. The company must typically purchase additional servers to support connections to these types of cloud-based service providers.


• D. Cloud-based services are typically more limited in offerings and configurations than the company currently supports in-house.

Answer: D

NEW QUESTION 11
Which of the following is generally a component of a BYOD policy?

• A. Scope of control


• B. Insurance on devices


• C. Maintenance provision


• D. Device replacement or upgrade

Answer: A

NEW QUESTION 12
Jose is experiencing performance problems with his notebook computer that he purchased a year ago. Upon discussing this issue with him, you learn that he has never deleted any temporary files since owning the device. What can Jose do to fix this problem most efficiently?

• A. Reformat his hard drive.


• B. Use the Windows chkdsk utility.


• C. Use the Windows Disk Cleanup utility.


• D. Back up his computer and delete the active partition.

Answer: C

NEW QUESTION 13
What does the following represent?
2E22:4F00:000E:00D0:A267:97FF:FE6B:FE34

• A. A MAC address


• B. AnIPv4address


• C. An IPv6 address


• D. An IP diagnostic loopback address

Answer: C

NEW QUESTION 14
What is the distinguishing difference between a LAN and WAN?

• A. A LAN is a group of networked computers within a confined geographic area.


• B. A WAN is a group of networked computers within a confined geographic area.


• C. A LAN typically provides slower network connection speeds than a WAN.


• D. A WAN is commonly used for intra-office communication.

Answer: A

NEW QUESTION 15
The Windows Device Manager is a tool that enables you to perform a variety of tasks, including:

• A. Map to a printer.


• B. Ping anIPaddress.


• C. Defragment a hard drive.


• D. Change a resource assignment.

Answer: D

NEW QUESTION 16
Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service departments all need to share information about their customers. Gwen is considering adoption of a customer relationship management (CRM) application. Which of the following would be the most cost-effective solution?

• A. She can purchase a new server, then create and maintain the CRM in-house.


• B. She can outsource all customer service so the company can focus on product development.


• C. She can contract with a cloud service provider to host the CRM that her company’s employees can access.


• D. She can hire a programmer to develop and maintain the CRM specific to her company’s needs, then have a service provider host the application.

Answer: C

NEW QUESTION 17
The capabilities of cellular networks have improved greatly since theiroriginal development for analogvoice phone calls. Most recently, fourth-generation (4G) wireless supports a variety of data-intensive needs.
A benefit of 4G networks is that they:

• A. Use spread-spectrum technology to ensure high transmission rates.


• B. Provide fast transmission rates equivalent to DSL or broadband-cable.


• C. Provide fast transmission rates equivalent to high-speed dial-up connections.


• D. Enable bandwidth throttling, allowing the user access to unrestricted download speeds.

Answer: B

NEW QUESTION 18
On your Windows laptop, you store all your vacation photos and your entire digital music library. Concerned about data loss, you perform frequent backups. Your laptop has recently been stolen and you need to restore your files to a desktop computer. Which Windows tool would you use to recover and set up the saved copies of your files onto your desktop computer?

• A. Backup and Restore


• B. Backup Recovery


• C. System Recovery


• D. System Restore

Answer: A

NEW QUESTION 19
Configuring a wireless network involves several steps. Which of the following is a task that should be performed to configure and connect to a wireless network?

• A. Configure a certificate authority and configure the trust settings.


• B. Configure the wireless AP’s SSID, encryption level and shared key.


• C. Connect your computer to the same network hub as the wireless AP.


• D. Connect your computer to the same network switch as the wireless AP.

Answer: B

NEW QUESTION 20
Wireless networks are subject to more security issues than standard wired networks. Which wireless security protocol can prevent unauthorized devices from connecting to the wireless network?

• A. WPA2


• B. RSA


• C. AES


• D. DES

Answer: A

NEW QUESTION 21
When a PC computer device wants to communicate with the processor, which system resource does it use?

• A. I/O


• B. DMA


• C. PIO


• D. IRQ

Answer: D

NEW QUESTION 22
Lisa is traveling on company business. She has a company-issued smartphone with 4G access. Her hotel does not provide Internet access. What advantage does4G provide to help her access the Internet?

• A. She can use a 4G mobile hotspot device with her phone to connect her laptop to Wi-Fi.


• B. She can use the 4G phone to establish a VPN connection into the company network.


• C. She can use the41G phone to call and locate a public location that provides free Wi-Fl.


• D. She can use her41G phone’s GPS to identify another hotel that provides in-room Internet access.

Answer: A

NEW QUESTION 23
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