NEW QUESTION 1
A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services, but each requires a different password. Which of the following needs to be configured to allow the user to access web services securely with a unique password?

• A. SIM
• B. SMB
• C. SSL
• D. SSO

Answer: D

NEW QUESTION 2
A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).

• A. USB-C
• B. IDE
• C. SATA
• D. USB-A
• E. Motex
• F. Lightning

Answer: BC

NEW QUESTION 3
A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics.
Which of the following configurations would correct this behavior?

• A. Change the email settings in antivirus.
• B. Change the security settings of the email client.
• C. Change the firewall security settings.
• D. Change the email proxy settings.
• E. Change the trusted sites in the browser settings.

Answer: B

NEW QUESTION 4
A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.
Which of the following commands will MOST likely resolve the issue?

• A. ipconfig /all
• B. ipconfig /flushdns
• C. ipconfig /release
• D. ipconfig /setclassid

Answer: B

NEW QUESTION 5
Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?

• A. Replace the USB cable.
• B. Reinstall the drivers on users’ PCs.
• C. have users restart their PCs.
• D. Clear the print queue.

Answer: D

NEW QUESTION 6
A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?

• A. Hotspot
• B. NFC
• C. Bluetooth
• D. VPN

Answer: A

NEW QUESTION 7
A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur.
Which of the following would be the NEXT troubleshooting step to perform?

• A. Increase the fuser temperature.
• B. Change the paper feed rate.
• C. Clean the transfer roller.
• D. Replace the toner cartridge.

Answer: A

NEW QUESTION 8
A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?

• A. Bezel
• B. Hinge
• C. Motherboard
• D. Digitizer

Answer: D

NEW QUESTION 9
A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it.
Whish of the following is the BEST RAM type for the technician to retrieve?

• A. SoDIMM
• B. DDR4
• C. Single channel
• D. ECC

Answer: B

NEW QUESTION 10
Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

• A. DNS
• B. DHCP
• C. Proxy
• D. Web server

Answer: A

NEW QUESTION 11
A technician wants to block remote logins to a server. Which of the following ports should be blocked?

• A. 21
• B. 23
• C. 80
• D. 443

Answer: B

NEW QUESTION 12
A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

• A. Remove the case and organize the parts.
• B. Document the screw locations.
• C. Search the Internet for repair tutorials.
• D. Consult colleagues for advice.
• E. Place the device in rice for a few days.

Answer: AB

NEW QUESTION 13
An end user reports a printer error that states “Replace filament”. With which of the following types of printer is the end user MOST likely having problems?

• A. ink jet
• B. Laser
• C. 3-D
• D. Thermal

Answer: C

NEW QUESTION 14
Joe, a user , wants his desktop RAID configured to allow the fastest speed and the most storage capacity. His desktop has three hard drives. Which of the following RAID types should a technician configure to achieve this?

• A. 1
• B. 5
• C. 10

Answer: A

NEW QUESTION 15
A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers to access this VM. Which of the following tasks are required to complete the project? (Choose three.)

• A. Connect the device to a printer.
• B. Install the operating system.
• C. Install a USB keyboard and mouse.
• D. Connect the device to the network.
• E. Install the latest system updates.
• F. Install the latest device drivers.
• G. Connect the device to a monitor.
• H. Install the necessary applications.

Answer: DEH

NEW QUESTION 16
Which of the following devices can be used to connect multiple devices within broadcasting to every network port?

• A. Unmanaged switch
• B. Hub
• C. Firewall
• D. Cable modern

Answer: A

NEW QUESTION 17
An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?

• A. Clean out the charging port on the device
• B. Replace the mobile device’s battery
• C. Issue a new charging cable to the employee
• D. Send the device for service and give the employee a loaner

Answer: A

NEW QUESTION 18
A technician is building a CAD workstation for a user who will be saving files remotely.
Which of the following components are MOST important to include when configuring the system? (Choose two.)

• A. Gigabit NIC
• B. Graphics card
• C. Liquid cooling unit
• D. HDD size
• E. RAM

Answer: BE

NEW QUESTION 19
Which of the following cloud computing concepts facilities automated server deployment?

• A. NaaS
• B. IaaS
• C. PaaS
• D. SaaS

Answer: B

NEW QUESTION 20
A technician is upgrading the RAM in a server-grade laptop for a company’s Chief Execute Officer (CEO). The CEO cannot afford any downtime. Which of the following is the BEST type of memory module to purchase?

• A. LRSIMM
• B. DDR4
• C. Parity
• D. Dual channel

Answer: B

NEW QUESTION 21
You need to configure your mobile device to send and receive electronic messages from your company. You must use the company’s WLAN as all e-mail services are on default non-secure ports.
The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials.
Use the following parameters:
• Email address tech@techies com
• Password P@SSwOrd
• Pop techies com Port 110 Security. None
• IMAP techies com Port 993 Security SSL
• smtp.techies.com Port 465 Security: TLS
• Company SSID Techies
• Security WPA2
• Passphrase P@SSwOrd
• SSID is not broadcasted INSTRUCTIONS:
Update the mobile device’s parameters to fit the criteria.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
See explanation below

NEW QUESTION 22
A customer’s workstation will not boot A technician runs diagnostics on the system and discovers it is set up in a RAID 0 configuration, and a single SATA hard drive failed. The system was set up for Performance. Once repaired the customer request redundancy be built into the system and an increase in performance. Which of the following describes how the technician should set up the new RAID configuration?

• A. RAID 1 configuration that will utilize new SSD.
• B. RAID 2 configuration that will allow the loss of a hard drive without failure.
• C. RAID 6 configuration that will allow the loss of two hard drives without failure.
• D. RAID 10 configuration utilizing HDD

Answer: D

NEW QUESTION 23
A technician is upgrading a user’s smartphone and wants to move all of the applications and contact information quickly to the new device.
Which of the following connection types would work BEST to do this?

• A. NFC
• B. IR
• C. OTG
• D. Bluetooth

Answer: A

NEW QUESTION 24
A company is concerned about security of sensitive data on a laptop a user frequently takes off-site Which of the following enables hardware encryption to secure user data?

• A. BIOS password
• B. Hibernation mode
• C. Trusted Platform Module
• D. Screen-saver lock

Answer: C

NEW QUESTION 25
A customer wants to upgrade a PC’s internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year.
Which of the following BEST meets these needs?

• A. 3TB HDD
• B. 50GB NAS
• C. 500TB SAN
• D. 512GB SSD

Answer: A

NEW QUESTION 26
A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST important to upgrade to allow for the additional VMs?

• A. CPU
• B. SSD
• C. NIC
• D. RAM

Answer: B

NEW QUESTION 27
A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.
Which of the following settings should the technician change to resolve this issue?

• A. Virtual security
• B. Virtual storage
• C. Virtual CPU
• D. Virtual switch
• E. Virtual RAM

Answer: C

NEW QUESTION 28
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