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New Questions 4
Your company uses Voice Forms. The transcriber tells you that some responses made through keypress commands are invalid.
What can cause a Dual-Tone Multi-frequency (DTMF) answer to be considered invalid?
A. The caller is not an Avaya CallPilot user.
B. The transcriber is using My CallPilot instead of a Telset.
C. The caller does not provide an answer within a specified time.
D. The invalid answer handling is not set to Transfer to Revert Directory Number.
Answer: C
New Questions 5
Which statement about configuring Remote Notification is true?
A. The schedule is defined in the mailbox class.
B. It can be configured for up to three target Directory Numbers (DNs).
C. It allows only a specific number of retries before notification is turned off.
D. The user's notification number cannot be set up using telephone keypad commands.
Answer: C
New Questions 6
The Avaya CallPilot system supports the addition of individual mailboxes, one at a time. What information is required to do this?
A. The MWI DN
B. The callback DN
C. Shared Distribution List number
D. The first and last name of the mailbox owner
Answer: D
New Questions 7
A user has recently added a second mailbox link in My CallPilot and wants to use the Email-By-Phone feature with it. After logging into the mailbox, the user is only able to listen to the messages from the original email account.
What can the user do to hear messages from the second mailbox account?
A. Enable the email account for Email-By-Phone in My CallPilot, Mailbox Links.
B. Enable the email account for Email-By-Phone in My CallPilot, Telephone Options.
C. Enable the email account for Email-By-Phone in My CallPilot, CallPilot Preferences.
D. Dial 89 or say 'Change List' after logging into Avaya CallPilot to get to the second email account
Answer: A
New Questions 8
Avaya CallPilot administrators can have centralized control of desktop option for members of a mailbox class.
Which is configurable service for Desktop and Web Messaging?
A. Language
B. Desktop playback
C. Mailbox shares DN
D. Creation of a revert directory
Answer: B
New Questions 9
Which statement is correct concerning the Mailbox Class?
A. The pre-installed Mailbox Classes provided by Avaya Cal/Pilot cannot be customized.
B. Administrators must set the user's remote notification schedules in the Mailbox Class.
C. A change to a setting in the mailbox class can be applied to a select group of the members rather than to all members within the class.
D. To restrict the number that a user can call back, the administrator must apply a Restriction Permission (RPL) to the External Call Sender.
Answer: D
New Questions 10
You are setting up the dialing translation definitions for your customer's Avaya CallPilot system.
How do you set up the dialing translation definitions for a location that has codes that contain both local and long distance directory numbers?
A. Associate the group having the most number of exchange codes with the defined prefix.
B. Associate the group having the least number of exchange codes with the defined prefix.
C. Associate the group having the least number of exchange codes with the last four digits in the directory number.
D. Associate the group having the most number of exchange codes with the last four digits
in the directory number.
Answer: B
New Questions 11
After installing Avaya CallPilot Desktop Messaging, an end user needs to retrieve the messages from the Avaya CallPilot mailbox.
Which protocol enables desktop messaging clients to retrieve messages from the Avaya CallPilot server?
A. Simple Mail Transfer Protocol (SMTP)
B. Internet Message Access Protocol (IMAP)
C. Lightweight Directory Access Protocol (LDAP)
D. Simple Network Management Protocol (SNMP)
Answer: B
New Questions 12
A user on an Avaya CallPilot system wishes to forward messages from a mailbox to an external account using message forwarding rules.
Which statement about message forwarding is true?
A. The administrator ensures that the class of service for the mailbox allows message forwarding, creates the rule and enables the rule.
B. The administrator ensures that the class of service for the mailbox allows message forwarding user creates the rule and enables the rule.
C. The user ensures that the class of service for the mailbox allows message forwarding and creates the rule; the administrator enables the rule.
D. The administrator ensures that the class of service for the mailbox allows message forwarding. The user creates the rule, and the administrator enables the rule.
Answer: B
New Questions 13
You are setting up Directory Synchronization for the first time. You are to contact the Active Directory administrator to gather information that will be needed.
Which privilege will you need to ask for?
A. Write permissions to the LDAP schema
B. Read permissions to object class 'users'
C. Write permissions to the object class 'users'
D. Full administrative privileges to the Active Directory server
Answer: B
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