NEW QUESTION 1
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?

• A. Customer Service
• B. Customer Account Portal
• C. Partner Central
• D. Help Center C

Answer: B

NEW QUESTION 2
Dreamscape flowers is looking to launch a public site for its current customers and prospects. Which three actions are performed automatically when a site is created Expense Cloud? Choose 3 answers

• A. Creation of a guest role
• B. Creation of moderation criteria that are applied only to guest users
• C. Creation of a guest profile
• D. Creation of sharing mechanisms that are available only to guest users
• E. Creation of a guest user record

Answer: CDE

NEW QUESTION 3
Northern Trail Outfitters wants to add a background image to a record list of products in its digital experience. How should an administrator accomplish this?

• A. Use an HTML component
• B. Create CMS items.
• C. Use a Flexible page layout.
• D. Build a custom Lightning component.

Answer: C

NEW QUESTION 4
Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
How should you fix this issue?

• A. The external sharing model should be updated so that the Account object is private but the Contact object remains public only
• B. Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
• C. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users.
• D. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.

Answer: C

NEW QUESTION 5
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?

• A. Partner Central
• B. Customer Account Portal
• C. Build Your Own (LWR)
• D. Help Center

Answer: C

NEW QUESTION 6
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?

• A. Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
• B. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
• C. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
• D. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.

Answer: B

NEW QUESTION 7
What are three valid topic types? Choose 3 answers

• A. Featured Topic
• B. Content Topic
• C. Trending Topic
• D. Navigational Topic
• E. Standard Topic

Answer: ABD

NEW QUESTION 8
What are two ways a question can be escalated to a case? Choose 2 answers

• A. Manually by a moderator selecting ‘’Escalate to Case’’ in the Feed
• B. Manually by users commenting ‘’Escalate’’
• C. Automatically via Case Assignment Rules
• D. Automatically via process Builder by meeting specified criteria

Answer: AD

NEW QUESTION 9
Ursa Major Solar would like its Experience Cloud site’s guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?

• A. Use the Developer Console to add code to allow for autocomplete functionality.
• B. In Salesforce Setup, type "support settings” in the quick find bo
• C. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.
• D. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplet
• E. Select "publicly available".
• F. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplet
• G. Select "publicly available”.

Answer: C

NEW QUESTION 10
Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

• A. Register the Experience Cloud site as an Identity Provider in SAML settings.
• B. Create a Visualforce page that receives and validates the SAML assertion.
• C. Use the site login URL as an endpoint where SAML assertion is made.
• D. Create a Connected App with custom attributes before configuring SAML settings.

Answer: C

NEW QUESTION 11
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues. Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an
Experiences site?
Choose 3 answers

• A. Create an FAQ Knowledge article.
• B. Deploy a chatbox to address common questions.
• C. Enable Chatter Questions to encourage peer-to-self-service
• D. Create a public ‘’announcement only’ group for moderators to address common questions.
• E. Create an FAQ rich text component on the Home page.

Answer: ABC

NEW QUESTION 12
Which three fields are required creating Experience Cloud users using Data Loader? Choose 3 answers

• A. Profile Id
• B. First Name
• C. Role Id
• D. Profile Name
• E. Currency

Answer: ABC

NEW QUESTION 13
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that? Choose 2 answers

• A. Remove Opportunity and Asset from the Title Menu component in the property editor.
• B. Remove Opportunity and Asset from the navigation Menu component in the property editor.
• C. Remove Opportunity and Asset from the object list in the Global Search Result component property editor.
• D. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.

Answer: CD

NEW QUESTION 14
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it. What is the most likely cause for this issue?

• A. The experience has not yet been published.
• B. A change set containing the Network needs to be deployed.
• C. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
• D. A custom Experience template needs to be created.

Answer: C

NEW QUESTION 15
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC’s business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?

• A. Lightning Bolt solutions
• B. Community Connect
• C. Digital Experience framework
• D. SDLC (Software Developer Life Cycle) for Experiences

Answer: C

NEW QUESTION 16
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?

• A. Accounts with active Experience Cloud users cannot be merged with another accoun
• B. Pencil & Paper
• C. The user trying to merge the accounts does not have the Merge Portal Roles permission.
• D. The user trying to merge the accounts does not have the System Administrator profile.
• E. Accounts used in an External Account Hierarchy cannot be merged with another account.

Answer: D

NEW QUESTION 17
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