NEW QUESTION 1
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 2
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 3
You are a system administrator for an organization that has Dynamics 365 for Sales and Dynamics 365 for Customer Service.
A user who logs in to the Microsoft 365 portal sees only Dynamics 365 for Sales. You need to enable the user to see Dynamics 365 for Customer Service.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

• A. In Dynamics 365 model driven apps, enable the features.
• B. In PowerApps, create the application.
• C. Type the URL of the web application for Dynamics 365 for Customer Service.
• D. Assign the correct security role to the user's ID
• E. Add the correct licensing to the user ID in Active Directory.

Answer: AD

NEW QUESTION 4
HOTSPOT
You are investigating the capabilities of Dynamics 365 Finance and Operations Lifecycle Sen/ices (LCS). For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 5
HOTSPOT
You operate a Dynamics 365 for Customer Engagement environment.
You need to determine the security types used to secure different resources.
Which security type is used for each capability? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 6
DRAG DROP
A company is implementing Dynamics 365 for Customer Engagement. A new deployment is being prepared with some code modifications.
You need to determine which components are loaded with the solution type.
Which components should you use? To answer, drag the appropriate components to the correct solutions. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 7
HOTSPOT
You need to determine whether to deploy Dynamics 365 Finance and Operations on-premises or in the cloud.
Which capabilities are handled by which deployment models? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 8
DRAG DROP
Match each Microsoft Azure service to its category.
To answer, drag the appropriate category from the column on the left to its Azure service on the right. Each category may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 9
HOTSPOT
A company is preparing to deploy Dynamics 365 for Finance and Operations.
You need to identify which out-of-the-box features are available only in the cloud platform.
Which out-of-the-box features are available? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 10
Your company wants to test Dynamics 365 for Customer Engagement.
The 30-day trial expires in a few days.
You need to extend the trial period for an additional 30 days.
What should you do?

• A. Purchase a 30-day subscription.
• B. In the administrative portal, choose Extend trial, and then enter your credit card information.
• C. Open a support ticket with Microsoft to ask for an extension.
• D. Export your solution, start a new trial, and import the solution.

Answer: A

NEW QUESTION 11
DRAG DROP
Match each term to its definition.
To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 12
DRAG DROP
Match each application to its Dynamics 365 licensing plan.
To answer, drag the appropriate licensing plan from the column on the left to its application on the right. Each licensing plan may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 13
Microsoft releases a major update to the Dynamics 365 applications.
You need to acquire a detailed list of the new features and improvements in the new release. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

• A. View the appropriate release notes.
• B. In Lifecycle Services, visit the Preview feature management section.
• C. On docs.microsoft.com, view the page titled What's new in Dynamics 365.
• D. In the product's Help, view the section titled What's new.

Answer: A

NEW QUESTION 14
This question requires that you evaluate the underlined text to determine if it is correct.
The Customer Service Hub app is available on a desktop browser and on a mobile device. It can be
used for managing cases and Knowledge articles.
Review the bold text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.

• A. No change needed.
• B. optimizes viewing for desktop browsers only.
• C. is available on a desktop browser for case management, but not for managing knowledge articles.
• D. does not provide the ability to add an activity to a case on a mobile device.

Answer: A

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/customer- service-hub-user-guide-basics

NEW QUESTION 15
You run Dynamics 365 on-premises.
Self-hosting costs are becoming prohibitive. You migrate all managed solutions and data to Dynamics 365 online and decommission all on-premises infrastructure.
You need to determine which type of cloud service model is being used. Which type of cloud service model is being used?

• A. infrastructure as a service (IaaS)
• B. platform as a service (PaaS)
• C. hybrid deployment
• D. software as a service (SaaS)

Answer: D

NEW QUESTION 16
You need to enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central. What should you set up?

• A. RapidStart Services
• B. payroll-transaction import
• C. Data Exchange Framework
• D. data encryption

Answer: D

NEW QUESTION 17
A university is implementing Dynamics 365 for Customer Engagement. You need to purchase the minimum number of full licenses.
How many licenses should you purchase?

• A. 5
• B. 10
• C. 15
• D. 20

Answer: B

NEW QUESTION 18
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