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Q1. Which computing model does Fog use? (Choose two.)
A. Cluster
B. Distributed
C. Centralized
D. Grid
Answer: B
Q2. Assume 6 bytes for the Layer 2 header, 1 byte for the end-of-frame flag, and a 40-millisecond voice payload, how much bandwidth should be allocated to the strict priority queue for five VolP calls that use a G.729 codec over a multilink PPP link?
A. 87 kb/s
B. 134 kb/s
C. 102.6 kb/s
D. 77.6 kb/s
E. 71.3 kb
Answer: A
Q3. Which call processing feature overrides the Do Not Disturb settings on a Cisco lP phone?
A. Park reversion for remotely parked calls by a shared line.
B. terminating side of a call back
C. pickup notification
D. hold reversion
E. remotely placed pickup request by a shared line
Answer: D
Q4. Refer to the exhibit.
A Cisco collaboration engineer is writing a report to summarize the call distribution characteristics in a Cisco Unified Contact Centre Express queue. Which three characteristics can be reported about the call distribution? (Choose three.)
A. This queue will not work because no prompt has been selected.
B. Calls to this queue can be distributed in a round-robin manner between agents.
C. Agents that are answering calls for this queue can answer calls to other queues if available.
D. Agents in this queue are expected to finish (wrap-up) a call within 60 seconds.
E. Calls to this queue are handled in the order they were received unless prioritized by the script.
F. Changing the queue name from SupportQueue to Support01 requires updates to the script.
G. Agents logged in to this queue automatically receive calls without the need to do anything else (Automatic work).
Answer: CEF
Q5. Which Cisco Unity Connection call handler message is played when a caller enters a string of digits that is not found in the search scope? (Choose two.)
A. Closed
B. Busy
C. Alternate
D. Error
E. lnternal
Answer: D
Q6. Refer to the exhibit.
Cisco VolP administrator is configuring CUE VoiceView Express for end users and they are not able to manage their voice message from the Cisco lP phone. Which two configuration commands are required? (Choose two).
A. url information http://10.10.1.1/information/info.html
B. url services http://10.10.1.1/voiceview/common/login.do
C. url authentication http://10.10.1.1/CCMClP/authenticate.asp
D. url messages http;//10.10.1.1/messages/common/login.do
E. url services http://10.10.1.1/CMEUser/123456/urlsupport.html
Answer: BC
Q7. Exhibit:
A UCCX engineer is configuring a script that allows the clients to listen to audio based on a holiday schedule. Which step allows the script to play prompts from an external VXML application?
A. Voice browser step
B. Play prompt step
C. Generic recognition step
D. Call subflow step
Answer: A
Q8. Refer to the exhibit.
Which three events happen When Alice calls carol@cisco.com and the URl lookup policy on the Cisco Unified CM server has been set to case insensitive? (Choose three)
A. The RTP server routes the call to carol@cisco.com because remote URls have priority
B. The RTP sever looks up to see if carol@cisco.com is associated to a local number
C. The San Jose server calls carol@cisco.com upon receiving the invite request
D. The San Jose server provide carol's directory URl using lLS exchange
E. The RTP server sends the call to carol@cisco.com because it has priority
F. The RTP server drops the call because it has two identical matches
Answer: BDE
Q9. What does a weight represent in the enhanced location Call Admission Control mechanism on Cisco Unified Communications Manager?
A. lt defines bandwidth that is available on a link.
B. lt defines bandwidth that is available between locations.
C. lt is the amount bandwidth allocation for different types of traffic.
D. lt is used to provide relative priority of a location.
E. lt is used to provide relative priority of a link between locations.
Answer: E
Q10. The UCM 9.0 publisher server in a five node cluster failed to boot after a power outage. Which 4 configuration modifications could still be made on the remaining notes?
A. Device security profile
B. Device mobility
C. Busy Trigger
D. Add a new DN
E. PlN Reset
F. Extension mobility login
G. Message waiting indication
H. Call forward all
Answer: BFGH
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