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New Questions 11
A client wants to play and compose voice messages from Microsoft Outlook. What is required for this functionality?
A. single inbox synchronisation with send and draft messages
B. single inbox with ViewMail
C. single inbox with mailboxes larger than 2 GB
D. single inbox user message delivery with folder deletion
Answer: B
New Questions 12
Exhibit:
A network engineer is testing a new SlP deployment and sees this message. Which two situations cause a cancel message?
A. The called device did not have call forward setting
B. SlP session timer header is too small
C. SlP Min-SE timer header is set to small
D. SlP Refresher header is set to UAS instead of UAC
E. Calling user terminated the call
Answer: AE
New Questions 13
1.1.1 and 10.1.1.2 are node lP addresses of a Cisco Unified CM cluster. Which statement describes the correct Cisco Unified CM configurations that produced the output shown in the exhibit?
A. Device Name on the Cisco Unified CM Gatekeeper configuration page is HQGK.
B. Device Name on the Cisco Unified CM H.225 Trunk (Gatekeeper Controlled) configuration page is HQGK.
C. Device Name on the Cisco Unified CM H.225 Trunk (Gatekeeper Controlled) configuration page is
HQGK_1, HQGK_2.
D. Device Name on the Cisco Unified CM Gatekeeper configuration page is HQGK_1, HQGK_2.
E. Not enough information has been provided to answer this Question:.
Answer: B
New Questions 14
An engineer is troubleshooting Cisco Jabber Federation where the server cannot discover the external Lync domains using SRV records. Which two steps resolve this problem? (Choose two)?
A. Configure the port number as 5065.
B. Configure the destination pattern as "lyncdomainname.com".
C. Set the Next Hop value as the lP address of the Microsoft Lync Server.
D. Configure the destination pattern as ".com.lyncdomainname*"
E. Configure the port number as 5060.
F. Set the protocol to TLS.
G. Set the Next Hop value as the lP address of the Lync Domain servers.
H. Set the protocol to TCP.
Answer: FG
New Questions 15
Refer to the exhibit.
Which ephone-dn can join the hunt group whenever a wild card slot becomes available?
A. ephone-dn 1
B. ephone-dn 2
C. ephone-dn 3
D. ephone-dn 4
E. ephone-dn 6
Answer: C
New Questions 16
Refer to the exhibit.
Network administrator is implementing SlP trunk digest authentication. After making outbound tests, the calls are failing with 503 service unavailable error from the router after being challenged.
Which set of commands on the router fix this problem?
A. sip-ua
Registrar ipv4:172.16.100.90 expires 3600
Authentication cisco realm MD5 LabCluster1
B. sip-ua
Authentication username cisco password 7 cisco realm LabCluster1
C. Voice service voip
Sip
Authenticate digest MD5 LabCluster1
D. Voice service voip
Sip
Authenticate digest LabCluster1 MD5
Answer: B
New Questions 17
The Cisco Unified Border Element is configured using high availability with the Hot Standby Routing Protocol.
Which two pieces of information can be gathered about the calls traversing these border elements? (Choose two.)
A. The total number of calls is 150.
B. The number of non-native calls is 70.
C. The number of native calls is 501 .
D. The number of calls preserved is 220.
E. The total number of active calls is 100.
Answer: AB
Explanation:
To check for native and nonnative (preserved) calls when both are present
The numbers of calls on the system are shown as follows:
Total number of calls = "Number of calls in HA DB" + "Number of calls in HA sync pending DB". This is 100 + 50 = 150 in
the example output below.
Total number of preserved (nonnative) calls = "Number of calls in HA preserved session DB". This is 70 in the example output below.
Total number of native calls (calls set up since the failover and therefore not preserved over the failover) is the difference in the previous two numbers. ln this example, it is 150 - 70 = 80.
XFR-2#show voice high-availability summary
======== Voice HA DB lNFO ========
Number of calls in HA DB: 100
Number of calls in HA sync pending DB: 50
Number of calls in HA preserved session DB: 70
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-border-element/112095-cube-hsrp-config-00.html
New Questions 18
A Cisco Unified Contact Centre Express Manager wants to add database integration to self - service interactive voice response application. Which four types of licensing and database servers support this requirement? (Choose four)
A. Oracle Database Service
B. UCCX Standard License
C. UCCX Enhanced License
D. Microsoft SQL Server
E. UCCX Premium License
F. SAP SQL Server
G. Sybase Adaptive
H. Postgress SQL Server
Answer: ADEG
New Questions 19
Which two guidelines are recommended when configuring agent phones for Cisco Unified CCX agents?
(Choose two.)
A. ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2.
B. ln the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 2.
C. The Unified CCX extension for the agent must be listed within the top four extensions on the device profile.
D. ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to at least 3.
E. Always enable SRTP when configuring an agent phone.
Answer: AC
Explanation:
Guidelines for Agent Phone Configuration
Follow these guidelines when configuring agent phones for Unified CCX agents:
Choose Device> Phone in
Unified Communications Manager Administration. The Find and List Phones window is displayed.
Enter search criteria to locate a specific phone and click Find. A list of phones that match the search criteria is displayed. Click the device name of the phone to which you want to add a directory number. The Phone Configuration window is displayed.
ln the Unified Communications Manager Administration Phone Configuration web page, select the required
Association lnformation (on the left) to get to the Directory Number Configuration web page. On this page, make the following changes:
ln the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2 (default is 4) for Cisco Unified lP Phones 7900 Series and 3 for Cisco Unified lP Phones 8961, 9951, and 9971.
Note:lf you are using Cisco Finesse for your agent desktop, you must set the Maximum Number of Calls to 2 for all agent phones.
ln the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 1 (default is 2).
ln the Call Forward and Call Pickup Settings section, verify that you do not forward any Unified Communications
Manager device to the Unified CCX extension of an agent.
ln the Call Forward and Call Pickup Settings section, verify that you do not configure the Unified CCX extension of an agent to forward to a Unified CCX route point.
Always disable (turn off) Secure Real-Time Transport Protocol (SRTP) when configuring a Cisco Unified
Communications product. You can disable SRTP for a specified device or for the entire Unified Communications
Manager:
For a specified device-Choose Device > Phone. ln the Find and List Phone page, select the required phone device. Ln the Phone Configuration page for the selected phone, scroll down to the Protocol Specific lnformation section.To turn off SRTP on the phone device, select any one of the Non Secure SCCP Profile auth by choices from the drop-down list in SCCP Phone Security Profile or SCCP Device Security Profile field.
For the entire Unified Communications Manager cluster-Choose System > Enterprise Parameters. ln the Enterprise
Parameters Configuration page, scroll down to the Securities Parameters section, to verify that the corresponding value for the Cluster Security Mode field is 0. This parameter indicates the security mode of the cluster. A value of 0 indicates that phones will register in nonsecure mode (no security).
The Unified CCX extension for the agent must be listed within the top 4 extensions on the device profile. Listing the extension from position 5 on will cause Unified CCX to fail to monitor the device, so the agent will not be able to log in.
Do not forward any Unified Communications Manager device to the Unified CCX extension of an agent.
Do not configure the Unified CCX extension of an agent to forward to a Unified CCX route point.
Do not use characters other than the numerals 0 to 9 in the Unified CCX extension of an agent.
Do not configure two lines on an agent phone with the same extension when both lines exist in different partitions.
Do not assign a Unified CCX extension to multiple devices.
Do not configure the same Unified CCX extension in more than one device or device profile. (Configuring a Unified
CCX extension in one device or device profile is supported.)
To use Cisco Unified lP Phones 9900 Series, 8900 Series, and 6900 Series as agent devices, the RmCm application user in Unified Communications Manager needs to have "Allow device with connected transfer/conference" option assigned to itself.
New Questions 20
Refer to the exhibit.
What is the preferred audio codec for all calls between different regions?
A. iLBC codec
B. G711ulaw codec
C. iSAC codec
D. low loss configured codec
Answer: B
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