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Q1. When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs.
CCMS then anchors the customer call to a port on which component?
A. Call Pilot
B. Avaya Aurau00ae Communication Manager
C. Avaya Aurau00ae Media Server
D. Avaya Aurau00ae Midsize Enterprise (ME)
Answer: B
Q2. During the Avaya Aurau00ae Contact Center (AACC) software installations, which tool launches once the UniversalInstaller configuration is successfully completed?
A. AvayaAurau00ae Contact Center Configuration Wizard
B. AvayaAurau00ae Contact Center Startup Wizard
C. AvayaAurau00ae Contact Center Installation Wizard
D. AvayaAurau00ae Contact Center Ignition Wizard
Answer: D
Q3. You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.
What is the minimum required amount of RAM needed for the client computers?
A. 8 GB
B. 4 GB
C. 1 GB
D. 2 GB
Answer: D
Q4. Which three statements about Avaya Aurau00ae Contact Center (AACC) Licensing are true? (Choose three.)
A. Agent licenses are availablefor both Nodal and Corporate Licensing.
B. A Corporate Enterprise license type is for a network ofAvaya Aurau00ae Contact Center installations.
C. The Nodal Enterprise license type controls the licensing for a singleAvaya Aurau00ae Contact Center node.
D. The licensing grace period duration is 15 days.
E. Nodal Enterprise licensing supports a Standby License Manager.
Answer: B,C,E
Q5. By which method can you verify the status of the Data Execution Prevention (DEP)? (Choose two.)
A. Windows > Control Panel > System and Security > System > Advanced System Settings
> Settings > Data Execution Prevention
B. Windows > Services > AdvancedSystem Settings > Settings > Data Execution Prevention
C. My computer > properties > advanced system settings > advanced > environment variables > Data Execution Prevention
D. Control Panel > Network and Internet > Internet Options, and then turn on DEP for essential Windows programs and services only
Answer: A,B
Q6. The Avaya Aurau00ae Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails.
Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)
A. You can perform a manual failover on the Active AAMS.
B. You cannot a manual failover on the Active AAMS.
C. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.
D. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.
Answer: A,C,D
Q7. Avaya Aurau00ae Contact Center (AACC) uses the media processing capabilities of the Avaya Aurau00ae Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.
Which three statements regarding AACC and the AAMS are true? (Choose three.)
A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
B. AACC does not require a license for each AAMS instance in the solution.
C. AACC integrates withAAMS using Media Server Markup Language (MSML) based communication.
D. AAMS provides a MSML-based service type named ACC_APP_ID.
Answer: A,C,D
Q8. Avaya Aurau00ae Contact Center (AACC) uses Avaya Aurau00ae Media Server (AAMS) media processing capabilities.
When adding the AAMS in Contact Center Manager Administration (CCMA), which three statements regarding the Master Content Store are true? (Choose three.)
A. If the AAMS server does not contain existing contact center media, CCMA uploads base media to it.
B. Select the Master Content Store check box for only one media server.
C. Select the Master Content Store check box for the AAMS server that manages media and prompts.
D. Select the Master Content Store check box for each media server.
Answer: A,B,C
Q9. A customer has purchased Avaya Aurau00ae Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types.
Where is Open Queue initially enabled in AACC?
A. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setuptab
B. Contact Center License Manager > Configuration > Contact Center Licensing tab
C. CCMS > Multimedia Commissioning > Multimedia Licensing tab
D. Ignition Wizard configuration > Licensing tab
Answer: B
Q10. After you complete the Avaya Aurau00ae Contact Center (AACC) installation, you should perform a backup.
From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?
A. Select Location and Immediate Backup
B. Map Drive and Immediate Backup
C. Backup Drive and Immediate Backup
D. Backup Location and Immediate Backup
Answer: D
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