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Question No: 2
In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.
Which three statements regarding the Cache database are true? (Choose three.)
A. It simplifies the overall solution as all components use a common database.
B. Avaya Aurau00ae Contact CenterRelease 7 updates the version of Cache 2015 to Intersystem Cache.
C. The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AACC.
D. All data is now replicated and there is no need for a CCMA backup and restore.
Answer: A,C,D
Question No: 3
You are configuring the Windows Operating System for an Avaya Aurau00ae Contact Center (AACC) installation.
Which setting will you select for Data Execution Prevention (DEP)?
A. Turn off DEP for all programs and services.
B. Turn on DEP for essential Windows programs and services only.
C. Turn on DEP for all programs and services except for those specifically selected.
D. Turn on DEP for all AACC programs and services.
Answer: B
Question No: 4
In a customeru2021s Local Area Network, some segments in the network do not allow multicast for transmitting data.
When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?
A. In the Minimum Unicast Sessions box, type the minimum number ofsimultaneous unicast sessions that the server is directed to allow.
B. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.
C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.
D. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.
Answer: B
Question No: 5
To ensure resiliency, you have been asked to add an additional license manager to the network.
Which licensing type supports an additional license manager?
A. Nodal Enterprise, when a standby license manager is configured.
B. Remote Enterprise, when a standby license manager is configured.
C. Network Enterprise, where you can configure a primary and a secondary License Manager.
D. Corporate Enterprise, where you can configure a primary and a secondary License Manager.
Answer: D
Question No: 6
When setting up scheduled backups to a network location, which two steps are required? (Choose two.)
A. Create a shared directory on a networked logical drive to store the database backup.
B. Shutdown the AvayaAurau00ae Contact Center (AACC)server.
C. Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup
D. Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup
Answer: A,C
Question No: 7
In Orchestration Designer (OD) from the Application menu, double-clicking on Master Script launches the Contact Router. The Contact Router is the first and only entry point of all contacts into applications (scripts/flows) that reside on the Contact Center system.
The Contact Router list contains which three items that need access to scripting? (Choose three.)
A. CLIDs
B. CDRs
C. DNISs
D. CDNs
Answer: A,C,D
Question No: 8
Which two statements about scheduled backups are true? (Choose two.)
A. Contact Center stores up to seven backup files at each server location.
B. You can use this utility to back up operating system files.
C. The backup location must be a tape or optical drive.
D. You can schedule single or multiple backup tasks on a daily, weekly, or monthly basis.
Answer: A,D
Question No: 9
A customer has Avaya Aurau00ae Contact Center (AACC) and Avaya Aurau00ae Unified Communications Platform Integration.
For the Avaya Aurau00ae Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)
A. Enable TLS encryption for Hosts.
B. Install a Signed Certificate from a Trusted Host.
C. Add theAvaya Aurau00ae Contact Center as a Trusted Host.
D. Add a Routing Policy forthe AACC.
Answer: B,C
Question No: 10
Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?
A. Contact Center Manager Administration (CCMA)
B. Communication Control Toolkit (CCT)
C. Contact Center Manager Server (CCMS)
D. Contact Center Multimedia (CCMM)
Answer: C
Question No: 11
Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)
A. The License Manager Configuration utility can be used to download the license file from the Avaya license website.
B. License Manager supports a WebLM License File and the Avaya WebLM Server on a virtualmachine.
C. The License Manager provides central control and administration of application licensing for all features of the Contact Center.
D. The license file on the server can be edited where License Manager is installed.
Answer: B,C
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