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Q1. - (Topic 7)
Fabrikam has recently deployed Skype for Business Server for all modalities including Enterprise Voice which they manage from central location in Sydney. A recent change in their work from home policies requires users to work from their homes at least 3 days a week. Fabrikam’s IT help desk has 10 members in their tier 1 TeleHelp group dedicated to receive incoming support calls of the internal employees. Fabrikam wants to deploy a Skype for Business solution for the TeleHelp group with minimum administrative effort.
TeleHelp group members want to get a notification of all the incoming calls to any member of the TeleHelp group. Each member should be able to answer the call as per their availability.
You need to deploy Skype for Business solution for TeleHelp group.
What two actions should you perform? Each Answer: presents part of the solution.
A. Configure Group Call Pickup for TeleHelp group.
B. For every TeleHelp group member configure Forward My Calls to Team-Call Group consisting of all 10members.
C. For every TeleHelp group member configure Forward My Calls to My Delegates and add each member as adelegate to each other.
D. For every TeleHelp group member configure Simultaneously Ring to My Delegates and add each memberas a delegate to each other.
E. Configure a response group and add TeleHelp group members as formal agents.
F. Configure a response group and add TeleHelp group members as informal agents.
Answer: A,D
Q2. - (Topic 2)
Remote users report that they fail to access their voice mail by using the Call Voice Mail option in the Skype tor Business client. Remote users can access voice mail by using the subscriber access number. Internal users do not report any issues accessing voice mail.
You need to enable voice mail access without manually dialing the subscriber number. Which two sets of ports should you open? Each correct answer presents part of the
solution.
A. TCP 443 and UDP 3478 on the external firewall
B. TCP 5062 and 8057 on the internal firewall. TCP 5062 and 8057 on the external firewall
C. TCP 443 and UDP 3478 on the internal firewall
A. D. UDP 50,000 to 59,999 on the internal firewall
E. UDP 50,000 to 59,999 on the external firewall
Answer: A,D
Topic 3, Humongous Insurance
Humongous Insurance currently employs 7,500 people and is based in the United States.
The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company recently migrated from Lync Server 2010 to Skype for Business Server 2015. The company plans to increase the use of audio and video (A/V) conferencing to reduce
travel costs. Employees have been asked to use A/V, telephony, and instant messaging
(IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
Humongous Insurance is federated with Trey Research Corporation, which uses a third- party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
The company plans to continuously analyze the network to identify: potential network delay points
availability of adequate bandwidth to meet current requirements and anticipated growth
The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
Planned Changes
Humongous is in discussion to acquire the Southbridge Video company. Southbridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice will use the RTAudio Wideband codec.
All peer-to peer (P2P) video sessions will support H.264 and RTVideo codecs. Audio bandwidth between the Los Angeles and New York offices is limited.
Challenges
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using the Skype for Business client or Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs.
Currently there is no network oversight for Skype for Business communications. The company has no plans to increase the bandwidth at any sites.
Humongous Insurance does not have a defined remote user access policy.
Existing Environment
The three offices are connected to one another as shown in the following network diagram:
Additional information about the existing environment is shown in the Supporting Information section:
Overview of data centers
Detail of the Chicago data center
Overview of audio and video codec bandwidths
Employees of Humongous Insurance use various operating systems, including Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition.
The concurrent communication modalities usage of the three offices is shown in the following table:
Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.
All users at Humongous Insurance will be Skype for Business enabled. The network team configures Quality of Service (QoS) as follows:
The Skype for Business Server 2015 media configuration matches the port settings used on the network.
The company uses synthetic transactions to perform call and voice tests.
Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Business Requirements
Humongous Insurance would like to review the existing network topology and wants to ensure that network capacity will meet current Skype for Business Server 2015 infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
All existing issues relating to the poor quality of Skype for Business Server 2015 calls and conferencing need to be addressed. Company policy allows for all employees to have the option to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
The company wants to confirm that the current network bandwidth allocated for the network is sufficient for all current and anticipated growth in Skype for Business Server 2015 traffic
and would like to guarantee high-quality Skype for Business Server 2015 calls and video conferencing.
Humongous Insurance wants to ensure that the volume of Skype for Business Server 2015 traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business Server 2015 traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
The proposed Skype for Business Server 2015 solution needs to provide scalability to accommodate the company's future acquisition of Trey Research.
The proposed Skype for Business Server 2015 solution should be readily available for users in all three sites.
Technical Requirements
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
The number of open and listening ports must be kept to a minimum.
All maintenance and tests of network policies must be done outside of normal business hours. Bandwidth between sites cannot be increased.
The quality of voice and video traffic must be increased. The number of dropped calls must be reduced.
The corporate information technology (IT) department must be able to push updates and scan users’ computers when they are connected remotely.
All push notifications must be able to be sent mobile clients on all supported cell phone manufactures. Many users do not use Windows mobile phones.
IM users must be able to IM with users who are using other IM programs.
The Skype for Business Server 2015 Bandwidth Calculator must be used to analyze Skype for Business traffic.
It is recommended to deploy QoS for end-to-end support.
Mobile client users are supported only with Lync 2013 Mobile clients.
Supporting Information
Overview of data centers
Detail of the Chicago data center
Overview of audio and video codec bandwidths
Q3. - (Topic 6)
You need to define the goals that you would like to achieve after you perform usage modeling of Skype for Business traffic.
Which two goals should you establish? Each correct answer presents part of the solution.
A. Confirm that bandwidth is sufficient for 40 new Litware, Inc. Skype for Business users.
B. Confirm that the volume of Skype for Business traffic does not exceed 5 megabits per second (Mbps).
C. Confirm that bandwidth is sufficient for 80 new Litware, Inc. Skype for Business users.
D. Confirm that the volume of Skype for Business traffic does not exceed 25 percent of wide area network (WAN) bandwidth.
E. Confirm that bandwidth is sufficient for Microsoft Office 365 Hybrid Skype for Business deployment.
Answer: C,D
Topic 7, Mix Questions set
32. - (Topic 7)
You support Skype for Business Server 2015 servers in your customer’s network. The network includes two branches connected with an 8 megabits per second (Mbps) network circuit. The circuit has 1 Mbps of dedicated bandwidth for Skype for Business voice traffic. The network is required to handle 50 peer-to-peer (P2P) calls at a minimum.
Users report that calls between the branches are being dropped, and voice quality is degraded.
Skype for Business audio codecs:
You need to calculate appropriate bandwidth for the P2P call volume required. What is the minimum dedicated bandwidth that you should allocate?
A. 1.2 Mbps
B. 1.4 Mbps
C. 1.9 Mbps
D. 2.2 Mbps E. 2.3 Mbps
Answer: D
Explanation:
References: https://technet.microsoft.com/en-gb/library/gg425841.aspx
Q4. HOTSPOT - (Topic 2)
You need to allocate bandwidth required for application sharing.
How much bandwidth in kilobits per second (Kbps) should you allocate? To answer, select the appropriate amount of bandwidth for each network connection in the answer area.
Answer:
Q5. - (Topic 7)
You support a Skype for Business environment. You deploy System Center Operations Manager. You implement Enterprise Voice.
Some users use a desktop phone to place and receive public switched telephone network (PSTN) calls with people outside of Skype for Business. Some of these users report intermittent connectivity issues with incoming and outgoing calls.
You need to periodically confirm that users are able to place and receive calls with people outside of Skype for Business.
Which two actions should you perform? Each Answer: presents part of the solution.
A. In the synthetic transaction, run the Test-CsP2PAV Skype for Business Management Shell cmdlet.
B. Create a watcher node and configure it for an extended, non-default synthetic transaction.
C. In the synthetic transaction, run the Test-CsPstnPeerToPeerCall Skype for Business Management Shell cmdlet.
D. Create a watcher node and configure it for a default synthetic transaction.
Answer: B,C
Explanation:
References: https://technet.microsoft.com/en-us/library/jj204943(v=ocs.15).aspx
Q6. - (Topic 7)
You create a topology that includes Enterprise Voice. You configure the system to play a message when unassigned numbers are dialed.
You need to add the voice announcements.
Which two file formats can you use? Each Answer: presents a complete solution.
A. WAVE Audio file (*.WAV).
B. Windows Media Audio File (*.WMA)
C. MPEG-4 Audio File (*.M4A)
D. MPEG-2 Audio File (*.MPA)
E. MP3 Audio File (*.MP3)
Answer: A,B
Explanation: References: https://technet.microsoft.com/en- us/library/gg398649(v=ocs.14).aspx
Q7. DRAG DROP - (Topic 7)
A company implements Enterprise Voice. All users are assigned a direct inward dialing (DID) phone number.
Due to the increased fees for direct inward dialing (DID) phone ranges, the company must make the following changes:
✑ uk.co.certification.simulator.questionpool.PList@dba2cc0 You need to implement a solution.
Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
References:
https://technet.microsoft.com/en-us/library/gg412783.aspx https://technet.microsoft.com/en-us/library/gg412748(v=ocs.15).aspx
Q8. - (Topic 1)
You collect the following call statistics for users in Los Angeles:
✑ Peak call concurrency is 25 percent.
✑ Fifty percent of all placed calls are routed to the public switched telephone network (PSTN)
✑ Thirty percent of all placed calls are internal calls to users in the other offices.
✑ Twenty percent of all placed calls are conference calls.
✑ The average bandwidth for peer-to-peer calls is 65 kilobits per second (Kbps).
✑ The average bandwidth used for conference calls is 100 Kbps.
You need to allocate the minimum amount of bandwidth required on the wide area network (WAN) link for the planned implementation of the voice gateway in the Los Angeles office. All calls to the PSTN will be routed through the local voice gateway in the Los Angeles office.
How much bandwidth in megabits per second (Mbps) should you allocate?
A. 7.20 Mbps
B. 3.95 Mbps
C. 10.00 Mbps
D. 2.25 Mbps
Answer: A
Q9. - (Topic 7)
You support a customer’s Skype for Business Server 2015 environment. Your customer has granted User1 Conferencing Policy A, and User 2 Conferencing Policy B.
When User2 joins a video conference that is hosted by User1, User2 sees only a single video window. Other users who are joined to the same conference see up to five concurrent video streams.
You need to configure the environment to allow User2 to view multiple concurrent video streams. You need to achieve the goal with the fewest changes to the environment.
Which Skype for Business Management Shell command should you run?
A. Set-CSClientPolicy – EnableFullScreenVideo $True
B. Get-CSConferencingPolicy –Identity ‘Conferencing Policy B’ | Set- CSConferencingPolicy –EnableMultiViewJoin $True
C. Set-CSClientPolicy – EnableMediaRedirection $True
D. Get-CSConferencingPolicy –Identity ‘Conferencing Policy B’ | Set- CSConferencingPolicy –AllowMultiView
$True
Answer: B
Explanation:
References: https://technet.microsoft.com/en-us/library/gg425788.aspx
Q10. DRAG DROP - (Topic 7)
You have a Skype for Business Server 2015 infrastructure.
You have one Enterprise Edition pool named pool1.contoso.com. Enterprise Voice is enabled for all users.
You have a public switched telephone network (PSTN) gateway named mg1.contoso.com that does not support secure signaling. The Encryption support level of the global trunk configuration is set to Not Supported.
You add a second PSTN gateway named mg2.contoso.com. The SIP General parameters for mg2.contoso.com are configured as shown in the following table.
On mg2.contoso.com, you generate and install a certificate from an internal certification authority (CA).
You need to ensure that Skype for Business Server 2015 can use both PSTN gateways to make calls on the PSTN.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
References: https://technet.microsoft.com/en-us/library/jj721915.aspx