NEW QUESTION 1
Which capability can Pexip provide?

• A. conferencing
• B. video endpoints
• C. voice endpoints
• D. call center functions

Answer: A

NEW QUESTION 2
Which Cisco platform provides all of the applications and integrations that other vendors have built?

• A. Hybrid Media Services
• B. Cisco API and Bot Plan
• C. Spark Depot Marketplace
• D. Cisco Spark Flex Plan

Answer: C

Explanation:
https://blogs.cisco.com/collaboration/discover-cisco-spark-depot

NEW QUESTION 3
Which purpose of the Quick Pricing tool is true?

• A. It obtains general design best practices.
• B. It provides pricing guidance on the optimal solution.
• C. It builds the BOM for you.
• D. It provides detailed design options for Cisco Collaboration.

Answer: C

NEW QUESTION 4
Which option lists the messaging and meeting packages of Cisco Spark?

• A. S1,S2, and S3
• B. M1, M2, andM3
• C. Flex1, Flex2, and Flex3
• D. C1, C2, and C3

Answer: B

NEW QUESTION 5
Which option lists the components of Cisco Spark?

• A. messaging and meeting
• B. messaging, meeting, and collaboration
• C. messaging, meeting and calling
• D. messaging, calling, and collaboration

Answer: C

Explanation:
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/Cisco-Spark-Offer-D Cisco Spark Services is a subscription-based offer hosted in the Cisco cloud that provides Subscriber access to our end-to-end suite of collaboration software (“Cisco Spark Services”). Cisco Spark Flex Plan is a flexible way to subscribe to Cisco Spark across a variety of deployment models and buying models. Under the Cisco Spark Flex Plan you can choose between Cisco-hosted cloud services and licensed software for on-premises or partner-hosted solutions, and you can mix or flexibly migrate from one deployment or buying model to another under one subscription (“Cisco Spark Flex Plan”). The three core Cisco Spark Services capabilities are messaging, meeting, and calling.

NEW QUESTION 6
Which option do all aspects of the Unified Communications and Collaboration system rely on?

• A. licensing that is purchased
• B. administrator security rights
• C. proper design and deployment of the system architecture
• D. proper delegation of tasks during the sales cycle and deployment

Answer: C

Explanation:
All aspects of the Unified Communications and Collaboration System, including call routing, call control, applications and services, and operations and serviceability, rely heavily on proper design and deployment of the system architecture.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab09/clb09/ovarchit.pdf

NEW QUESTION 7
How is recurring revenue procured?

• A. through a time-building model
• B. through a one-time transaction
• C. through a subscription-based model
• D. through massive marketing campaigns

Answer: C

NEW QUESTION 8
Which option must you consider when closing a sale?

• A. customer budget
• B. customer lifecycle
• C. recurring revenue
• D. transactional revenue

Answer: B

NEW QUESTION 9
Which way to handle objections is the best?

• A. Refuse to listen to objections.
• B. Communicate value and benefits
• C. Agree with objections to get the customer to trust you
• D. Provide documentation on why their objections are invalid.

Answer: B

Explanation:
https://www.cisco.com/web/partners/services/training/accelerate/downloads/objection_handling_sg.pdf

NEW QUESTION 10
Which expense is typically the highest for almost all companies?

• A. travel
• B. facilities
• C. human resources
• D. entertainment

Answer: C

NEW QUESTION 11
How does Cisco Enterprise licensing provide a customer advantage?

• A. It requires individual licensing per device
• B. It simplifies collaboration solutions
• C. It simplifies bandwidth licensing
• D. It requires individual licensing per product

Answer: B

Explanation:
https://www.cisco.com/c/dam/en/us/products/collateral/software/q-and-a-c67-738992.pdf

NEW QUESTION 12
Which percent of IT spending is controlled by IT?

• A. 50%
• B. 40%
• C. 60%
• D. 80%

Answer: B

NEW QUESTION 13
Which purpose of the Customer Lifecycle is true?

• A. understanding why single-transaction customers are preferred
• B. understanding what a customer needs between onboarding and renewing, and creating a customer for life
• C. understanding when you should no longer be selling products to a customer and start focusing on new customers
• D. understanding how to entice the customer to contact you when they want to purchase additional products

Answer: B

NEW QUESTION 14
Which Cisco product is a premised-based, cloud-managed telephone platform that targets the SMB market for partner recurring revenue?

• A. Cisco Hybrid Media Services
• B. Cisco Business Edition 6000
• C. Cisco Spark Flex Plan
• D. Cisco Business Edition 4000

Answer: D

Explanation:
Cisco launched a new premise-based, cloud-managed telephony platform targeting the SMB market. The new Cisco Business Edition 4000 provides affordable telephony and voice mail for up to 200 devices, according to Trollope.
https://www.crn.com/slide-shows/networking/300082686/5-new-cisco-collaboration-plays-aimed-at-driving-sale

NEW QUESTION 15
Which feature of SWSS eliminates the need to repurchase software licenses?

• A. software updates
• B. expert support
• C. license portability
• D. license updates

Answer: C

Explanation:
When purchased with Cisco ONETM Software, SWSS provides support for license portability. During a hardware refresh, this allows you to reassign license entitlements from one hardware platform to another and eliminates the need to purchase new software licenses.
https://www.cisco.com/c/dam/en_us/services/portfolio/documents/support-service-qa.pdf

NEW QUESTION 16
How is transactional revenue procured?

• A. through a subscription-based model
• B. through a one-time transaction
• C. through a time-building model
• D. through massive marketing campaigns

Answer: D

NEW QUESTION 17
Which video endpoint series is ideal for small to medium-sized meeting rooms and huddle spaces?

• A. SX80 Codec
• B. MX Series
• C. SX10 and SX20 Series Quick Sets
• D. IX Series

Answer: C

Explanation:
https://www.cisco.com/c/en/us/products/collaboration-endpoints/telepresence-quick-set-series/index.html#~stick

NEW QUESTION 18
Which Cisco Spark Flex Plan is an enterprise-wide subscription for meetings, messaging, and calling?

• A. Employee Count
• B. Cloud Flex
• C. Active User
• D. Shared Meetings

Answer: B

NEW QUESTION 19
Which option do you need to apply a customer budget to products?

• A. knowledge of who the decision makers are
• B. clear understanding of the end goal
• C. if the customer has any flexibility in their budget to buy additional products as needed
• D. what licenses apply to each product

Answer: B

NEW QUESTION 20
Which factors help determine the collaboration fit?

• A. complexity and interactivity
• B. audience size and distribution
• C. complexity and duration
• D. complexity and audience size

Answer: D

NEW QUESTION 21
Which action can increase the bottom line and add value to the customer?

• A. Offer 24 hour TAC support free of charge
• B. Offer a Cisco Software Services contract.
• C. Offer unlimited warranties on all equipment.
• D. Offer a discount for referrals.

Answer: B

Explanation:
https://blogs.cisco.com/partner/building-your-customer-success-team-much-much-more-than-just-good-custome

NEW QUESTION 22
How long do new workforce employees stay with a company on average?

• A. 5 to 10 years
• B. 9 to 15 years
• C. 3 years or less
• D. 3 to 5 years

Answer: B

NEW QUESTION 23
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