NEW QUESTION 1
In Sales force Territory* Management, a territory hierarchy is different from a role hierarchy in that it...

• A. grants login access to all users in a territory.
• B. supports assigning users to multiple territories.
• C. automatically assigns users to sales teams in the territory.
• D. gives users in a territory full edit access to all accounts in that territory.

Answer: B

Explanation:
Territory hierarchy is about assigning users to opportunities.
Role hierarchy is about broadening visibility to records up the chain of command so managers can see records owned by their subordinates

NEW QUESTION 2
CORRECT TEXT
When locking users out of the system for maintenance, what is a key tiling to remember?

Answer:

Explanation: Make sure that the Sys Admin Profile is excluded from the Lock-Out period otherwise they will also be locked out.

NEW QUESTION 3
What are some drawbacks to S-Controls? Select All that apply:

• A. S-controls are client-side code, so can slow-down the UI
• B. Not always cross-browser compatible
• C. SFDC does not support the code

Answer: ABC

NEW QUESTION 4
What is a Data Set?

• A. Profile for Mobile Setup
• B. Change Set
• C. When information is available on your internal server
• D. When information is available on your Sales force Server

Answer: A

NEW QUESTION 5
Where do I add IP addresses to the trusted set?

• A. Setup| Administration Setup |Security Controls| Network Access
• B. Setup| Administration Setup |Company Information
• C. Setup |Administration Setup |Users | Profiles
• D. Setup| Company Information

Answer: A

NEW QUESTION 6
CORRECT TEXT
Is it possible to incorporate Web Services API calls into s-controls?

Answer:

Explanation: Yes - you would do so by referencing the A.IAX toolkit.

NEW QUESTION 7
What is the minimum permission required for a user to be approver of any record?

• A. Read only permission on Object
• B. Modify All permission on profile
• C. View All permission on profile

Answer: A

NEW QUESTION 8
CORRECT TEXT
Describe the difference between a lookup and a master-detail relationship?

Answer:

Explanation: Lookup: Creates a relationship that links this object to another object. The relationship field allows users to click on a lookup icon to select a value from a popup list. The other object is the source of the values in the list Master-detail: Creates a special type of parent-child relationship between this object (the child, or "detail") and another object (the parent, or "master").

NEW QUESTION 9
CORRECT TEXT
List some ways that admins can increase user adoption:

Answer:

Explanation: 1- Measure user adoption (including dashboards)
2- Motivate users by showing them the value
3- Use Sales force during meetings
4- Use Sales force as a Sales Portal
5- Train the end users

NEW QUESTION 10
CORRECT TEXT
What are 4 tools available to increase Administrator productivity?

Answer:

Explanation: 1- Schema Extract Tool
2- Explorer
3- Data Loader
4- Force.com Eclipse IDE

NEW QUESTION 11
Which statement is FALSE regarding Visual force?

• A. It allows developers to replace the standard page layouts within the Sales force use r interface with completely customer pages.
• B. It uses Apex for advanced business logic.
• C. It is available to users of all editions.
• D. It is available to users of Enterpris
• E. Unlimited, and Developer Edition s Only.

Answer: D

NEW QUESTION 12
CORRECT TEXT
Describe some techniques for winning over sales teams?

Answer:

Explanation: 1- Know the audience and realize that the driver for sales users is making their n umbel's
2- Ask to sec planners, notes, etc, and notice what is different between high and low performers
3- Examine what they want to track
4- Encourage a vision of the left hand knowing what the right is doing
5- First step is usually to make information tracking easy by consolidating all in one place

NEW QUESTION 13
When overriding a standard button that is not the Save button, which feature can be used to replace the standard functionality?

• A. Apex trigger
• B. Apex classes
• C. Visual force pages
• D. Visual force controllers

Answer: C

NEW QUESTION 14
CORRECT TEXT
List some of the most commonly used API calls.

Answer:

Explanation: 1- Query (Export)
2- Retrieve
3- Create (Insert)
4- Update
5- Upsert
6- Delete
7- Undelete

NEW QUESTION 15
What can be customized in content? (choose 2)

• A. Content type
• B. Validation rules
• C. Page layouts
• D. Content Value

Answer: AB

NEW QUESTION 16
What are some metadata attributes that are provided by the Force.com Explorer regarding fields?
Whether a field is Select all that apply:

• A. Creatable
• B. Updatable
• C. Nullable
• D. Readable
• E. Delete-able

Answer: ABC

NEW QUESTION 17
Sales force Territory Management...

• A. Works in parallel with other sharing functionality.
• B. Is based on the characteristics of opportunity records.
• C. Can only be enabled if Customizable Forecasting is disabled.
• D. Does not work when the Organization Wide Default for Accounts is set to Private.

Answer: A

NEW QUESTION 18
Account ID is required on the Opportunity object via the API.

• A. True
• B. False

Answer: B

Explanation:
You do not need the Account ID on the opportunity when accessing through the API.

NEW QUESTION 19
CORRECT TEXT
Why is it important to allow regions to choose their field labels and pick list values?

Answer:

Explanation: To get regional buy-in, language translation helps to cut down any confusion or discrepancy.