NEW QUESTION 1

A firm has discovered a product quality issue. What should be the first step in responding to this issue?

• A. Determine the root cause of the quality issue.
• B. Separate the non-conforming products.
• C. Trace the location of the faulty product in the supply chain.
• D. Replace faulty products when they are returned by the end user.

Answer: C

NEW QUESTION 2

A company's supply chain depends heavily on sourcing from international suppliers. Conditions increasingly threaten supply continuity. Which of the following actions is most
appropriate?

• A. Source from domestic suppliers.
• B. Conduct a risk assessment.
• C. Carry additional safety stock.
• D. Spread logistics across multiple carriers.

Answer: B

NEW QUESTION 3

In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?

• A. Inventory levels
• B. Contractual obligations
• C. Customer profitability
• D. Scheduled marketing activities

Answer: D

NEW QUESTION 4

The benefit most likely to result from a collaborative forecasting process is:

• A. improvement in forecast accuracy.
• B. improvement in forecast responsiveness.
• C. reduction of the coefficient of variation.
• D. reduction of forecasting effort.

Answer: A

NEW QUESTION 5

Which of the following continuous improvement methodologies focuses on reduction of defects by reducing process variation?

• A. Just-in-Time (JIT)
• B. Kaizen
• C. Six Sigma
• D. Theory of constraints

Answer: C

NEW QUESTION 6

Supply chains delivering products or services are most able to respond quickly to changing market requirements when:

• A. products have been standardized.
• B. products have a modular design.
• C. production processes have been standardized.
• D. production processes have been simplified.

Answer: B

NEW QUESTION 7

Which of the following activities is forbidden in a foreign trade zone?

• A. Remarking or repackaging imports to avoid fines
• B. Breaking up large shipments to reduce import duties
• C. Reexporting goods without paying duties
• D. Conducting retail trade

Answer: D

NEW QUESTION 8

A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:

• A. environmentally sensitive engineering.
• B. gray box design.
• C. green manufacturing.
• D. sustainability in operations.

Answer: D

NEW QUESTION 9

Point-of-sale information fails to measure actual demand most likely because:

• A. holidays interrupt typical sales patterns.
• B. inventory levels are inaccurate.
• C. there is lag time in the system.
• D. data about lost sales cannot be captured.

Answer: D

NEW QUESTION 10

A company is beginning the process of defining market segments for its products and services. The most appropriate objective for this undertaking would be to identify groups of customers with similar:

• A. geographical locations.
• B. buying power.
• C. revenue potential.
• D. service requirements.

Answer: D

NEW QUESTION 11

A distribution requirements planning system is implemented primarily to monitor or manage:

• A. supplier capacity.
• B. customer demand.
• C. inventory replenishment.
• D. demand variation.

Answer: C

NEW QUESTION 12

An information technology system that couples enterprise resources planning and an advanced planning system would be most appropriate for which of the following types of business operations?

• A. Multiple plants in multiple industries
• B. Multiple plants in the same supply chain
• C. Multiple supply chains of different products
• D. Multiple supply chains of the same product

Answer: B

NEW QUESTION 13

Benchmarking a firm's performance against industry competitors is most valuable because it can reveal:

• A. a competitor's manufacturing processes.
• B. a firm's leadership ranking relative to industry peers.
• C. which processes require improvement.
• D. that no further improvement is possible.

Answer: C

NEW QUESTION 14

Which of the following conditions is most likely to occur shortly after the introduction of an innovative product family?

• A. Forecast errors will be low.
• B. Production lead time will increase.
• C. An inventory buffer will be required.
• D. Demand will be stable.

Answer: C

NEW QUESTION 15

Which of the following tradeoffs should be considered when selecting logistics options?

• A. Safety stock levels and customer service levels
• B. Inventory levels and scheduling operations
• C. Transportation cost and speed of delivery
• D. Centralized and decentralized distribution network

Answer: C

NEW QUESTION 16

Which of the following indicators is most appropriate to use as a measure of supply chain utilization?

• A. Production equipment productivity
• B. Net asset turnover
• C. Value-added productivity per employee
• D. Upside flexibility

Answer: B

NEW QUESTION 17

The primary benefit a company is likely to achieve when setting time fences is:

• A. reducing lead time.
• B. providing a steady schedule for suppliers.
• C. interpreting forecast properly.
• D. maintaining a stable flow.

Answer: :D

NEW QUESTION 18

Which of the following actions is key to identifying potential problems in lean supply chain development?

• A. Implement vendor managed inventory
• B. Install a supply chain solution
• C. Reduce customer order size
• D. Reduce inventory levels

Answer: D

NEW QUESTION 19

Which of the following approaches reduces lead times from supplier to customer using point of sale data?

• A. Advanced shipping notice (ASN)
• B. Continuous quality improvement (CQI)
• C. Vendor-managed inventory (VMI)
• D. Efficient consumer response (ECR)

Answer: D

NEW QUESTION 20

A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?

• A. Activity based
• B. Stakeholder focused
• C. Financial sustainability
• D. Value chain

Answer: C

NEW QUESTION 21

A manufacturer's inventory levels are growing and service levels are dropping. Which of the following supply chain strategies is most appropriate to reduce inventory and improve service?

• A. Increase the safety stockon all items.
• B. Reduce the setup time.
• C. Optimize the total cost.
• D. Implement batch operations.

Answer: B

NEW QUESTION 22

Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:

• A. wider variety.
• B. shorter lead time.
• C. higher profit margins.
• D. lower sales volumes.

Answer: C

NEW QUESTION 23
......