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Q1. Your company has been using Microsoft Dynamics 365. Business edition for one year. Since then, the size of your company has doubled, and you are using 98% of the storage allotted in your company's subscription.
You need increase the size of your available storage. What should you do to accomplish this goal?
A. Purchase additional storage for your current subscription through the Microsoft Office 365 Admin portal.
B. Purchase an additional volume license subscription through a Microsoft Partner for added storage.
C. Increase the size of the storage allocated in the Microsoft Dynamics 365 Admin portal.
D. Purchase additional storage for your current subscription through the Microsoft Dynamics 365 Admin portal.
Answer: A
Q2. Which three options are available for configuring Microsoft Dynamics 365 to work with Microsoft Exchange for sending outgoing emails? Each correct answer presents a complete solution.
A. folder-level tracking
B. Microsoft Dynamics 365 for Outlook
C. server-side synchronization
D. Email Router
E. forward mailbox
Answer: B,C,D
Explanation: https://www.microsoft.com/en-us/dynamics/crm-customer-center/system-settings-dialog-box-email-tab.aspx
Q3. You are an administrator in an organization that uses Microsoft Dynamics 365 and Microsoft Dynamics 365 for Outlook. A majority of the users want to synchronize all contacts from accounts they follow, rather than just contacts they own. What should you do?
A. Create and distribute a set of synchronization filters that includes all contacts for followed accounts.
B. Instruct each user on how to configure the offline filter.
C. Instruct each user on how to configure the synchronization.
D. Instruct each user on how to configure the synchronized fields.
Answer: C
Q4. Which two operating systems are supported for accessing Microsoft Dynamics when using Google Chrome? Each correct answer presents a complete solution.
A. Windows 8.1
B. Mac OS X 10.10
C. Android 9
D. Android 10
Answer: A,B
Explanation: https://ax.help.dynamics.com/en/wiki/browser-requirements/
Q5. You work with Microsoft Dynamics 365.
You need to configure a new application for lifecycle management of guide dog training. What are two capabilities of Microsoft Dynamics 365 that allow you to build this application
with a built-in designer? Each correct answer presents a complete solution.
A. SiteMap designer
B. role designer
C. workflow designer
D. app designer
Answer: A,D
Q6. You are the system administrator at your organization.
You need to quickly synchronize all customizations from your synchronizing the data. What should you perform to accomplish this goal?
A. a clone
B. a switch
C. a full copy
D. a minimal copy
Answer: D
Q7. You are a systems support specialist for your company.
A sales manager is currently using a Windows 10 laptop. The sales manager finds that Microsoft Dynamics 365 does not work as expected when using Firefox.
What are two ways the sales manager can retain full functionality? Each correct answer presents a complete solution.
A. Instruct the user to use Microsoft Edge.
B. Upgrade Firefox to the latest public release.
C. Instruct the user to use Internet Explorer 10.
D. Download and install Safari on the laptop.
Answer: C,D
Q8. You are a deployment manager for Microsoft Dynamics 365.
Your company decides to implement Microsoft OneNote, and you need to integrate it to Microsoft Dynamics 365.
Which two steps should you take to perform this integration? Each correct answer presents part of the solution.
A. Turn on Microsoft OneNote integration.
B. Turn on Microsoft OneDrive for Business integration.
C. Turn on Microsoft Office 365 Groups integration.
D. Turn on server-based Microsoft SharePoint integration.
Answer: A,D
Q9. You are a systems architect helping a company deploy Microsoft Dynamics 365 Online. The company currently uses Microsoft Dynamics CRM 2021, which is hosted on-premises.
The company needs to migrate the data within that system to Microsoft Dynamics 365. Which import method should you use to accomplish this goal?
A. Migrate the data by using the Data Loader service.
B. Upload CRM SQL backup file using the On-Premises to Online Conversion Service.
C. Restore the CRM 2021 On-premises database in the Microsoft Dynamics 365 administration center.
D. Export the data to multiple CSV files.
Answer: D
Q10. You are the system administrator for a medical company. You need to configure Microsoft SharePoint Online to work with Microsoft Dynamics 365.
Once integrated, which two outcomes can be achieved? Each correct answer presents a complete solution.
A. Users can sign in once and do not have to sign in to both Microsoft Dynamics 365 and Microsoft SharePoint
B. Users can create folders in Microsoft SharePoint from the Microsoft Dynamics 365 command bar.
C. Users can perform Microsoft SharePoint actions from the Microsoft Dynamics 365 command bar.
D. Users can create new site collections in Microsoft SharePoint from the Microsoft Dynamics 365 command bar.
Answer: A,B