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Ucertify offers free demo for 70-685 exam. "Pro: Windows 7, Enterprise Desktop Support Technician", also known as 70-685 exam, is a Microsoft Certification. This set of posts, Passing the Microsoft 70-685 exam, will help you answer those questions. The 70-685 Questions & Answers covers all the knowledge points of the real exam. 100% real Microsoft 70-685 exams and revised by experts!

Q21. The help desk reports that users receive a security warning message when they try to access the internal Web site shown in the exhibit:

The help desk confirms that users never received this security warning message before.

You need to provide a solution to prevent users from receiving the security warning when they try to access the internal Web site.

What should you do?

Exhibit:

A. Instruct the users to download the certificate of the Web server.

B. Instruct the users to download a new certificate revocation list (CRL).

C. Request that a domain administrator renew the Web server SSL certificate.

D. Request that a domain administrator renew the user authentication certificates for all users.

Answer: C


Q22. A company has computers that run Windows 7 Enterprise.

A user's computer has been crashing and showing error messages over the past several days.

You need to gather historical information about the errors.

Which tools should you use? (Choose all that apply.)

A. Troubleshooting in Control Panel

B. Performance Monitor

C. Disk Defragmenter

D. Event Viewer

E. Reliability Monitor

Answer: DE


Q23. You need to troubleshoot the remote access issues in the Beijing office.

What should you configure? (Choose all that apply.)

A. the network test resources for DirectAccess Connectivity Assistant (DCA)

B. the external DNS servers to use for name resolution

C. the internal DNS servers to use for name resolution

D. the IPv6 addresses of all DirectAccess servers

E. the IPv4 addresses of all DirectAccess servers

Answer: ACD


Q24. You have an Active Directory domain. All client computers run Windows 7 and are joined to the domain. All administrators have laptop computers that have integrated smart card readers. All administrator accounts are configured to require the smart cards to log on to the domain.

A smart card reader fails on your laptop. You order a replacement smart card reader. The new reader will be delivered next week.

You need to ensure that you can log on to the domain by using your administrative user account.

You request that a domain administrator modify the properties of your user account.

What else should you request the domain administrator to do?

A. Reset your computer account.

B. Reset your user account password.

C. Disable and enable your user account.

D. Remove your computer from the domain, and then join your computer to the domain.

Answer: B


Q25. All client computers on your company network run Windows XP and are members of an Active Directory Domain Services domain.

You plan to migrate all computers to Windows 7. You also plan to deploy a new VPN server to support remote network access for the computers.

You need to ensure that all computers will be supported for remote access during the migration to Windows

What should you do?

A. Set the VPN server to Layer 2 Tunneling Protocol.

B. Set the VPN server to Secure Socket Tunneling Protocol.

C. Set the VPN server to Internet Key Exchange version 2.

D. Configure the Direct Access feature on the VPN server.

Answer: A


Q26. Users in the Sales Support team access a web application that uses AD DS for authentication.

Thirty days after their user accounts are created users cannot authenticate to run the application.

You need to ensure that the Sales Support team can continue to use the web application.

What should you do?

A. Modify the Account Expires options for the Sale Support team user accounts.

B. Instruct the users to reset their passwords by using OWA (Outlook Web Access).

C. Instruct the users to reset their passwords by using the Local Users and Groups snap-in.

D. Modify the Logon Hours options for the Sales Support team user accounts.

Answer: B


Q27. All client computers on your company network run Windows 7. The Finance department staff run an application that collects data from 09:30 hours to 15:00 hours everyday. After data collection, the application generates reports that contain data aggregation for the day and the previous week.

During report generation, the Finance department staff experience slow performance on their computers.

You discover that the usage of the processor on these computers is between 90 and 100 percent. You need to reduce the impact of report generation on the Finance computers.

What should you do?

A. Set the priority of the application to Low.

B. Set the priority of the application to Real-time.

C. Configure the processor affinity mask to ensure that the application uses all the available processors.

D. Modify the memory settings of the computers to optimize the performance of the background applications.

Answer: A


Q28. Users access a third-party Web site.

The Web site is updated to use Microsoft Silverlight.

After the update, the help desk receives a high volume of phone calls from users who report that the Web site fails to function.

You need to ensure that the Web site functions properly for the users.

What should you do?

A. Modify the Windows Internet Explorer AJAX settings by using a Group Policy object (GPO).

B. Modify the Windows Internet Explorer add-ons settings by using a Group Policy object(GPO).

C. Add the Web site to the Windows Internet Explorer Compatibility View list by using a Group Policy object (GPO).

D. Add the Web site to the Windows Internet Explorer Restricted sites by using a Group Policy object (GPO).

Answer: B


Q29. A corporate environment includes client computers running Windows 7 Enterprise. Remote access to the corporate network utilizes Network Access Protection (NAP) and DirectAccess.

You need to recommend an approach for providing support technicians with the ability to easily determine the cause of client-side remote access issues.

What is the best approach to achieve the goal? (More than one answer choice may achieve the goal. Select the BEST answer.)

A. Run network tracing for DirectAccess on client computers.

B. Grant the support technicians access to the DirectAccess Management Console.

C. Deploy the DirectAccess Connectivity Assistant (DCA) to client computers.

D. Run Windows Network Diagnostics on client computers.

Answer: D


Q30. All client computers on your company network run Windows 7 and are members of an Active Directory Domain Services (AD DS) domain named contoso.com. DNS is the only name-resolution protocol used on the network. A member server named serveri.contoso.com runs Windows Server 2008 R2. You change the IP address of serverl.contoso.com.

When users attempt to connect to serverl.contoso.com from their client computers, the URL resolves to the incorrect IP address.

You need to recommend an approach for resolving serverl.contoso.com correctly from all client computers.

What should you do?

A. Run the ipconfig /registerdns command from the client computers that are experiencing the issue.

B. Add a serverl.contoso.com entry pointing to the fully qualified domain name (FQDN) to the LMHOSTS file on each client computer that is experiencing the issue.

C. Add a serverl.contoso.com entry pointing to the correct IP address to the LMHOSTS file on each client computer that is experiencing the issue.

D. Run the ipconfig /registerdns command from serverl.contoso.com.

Answer: D