MB6-889 Exam
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2021 Jan MB6-889 exam question
Q11. You attach a template bill of materials (BOM) to a service object on a service agreement in Microsoft Dynamics AX 2012.
You need to modify the components of the template BOM.
What should you do?
A. Delete the service BOM from the service object on the service agreement and modify the template BOM.
B. Delete the service BOM from the service object on the service order and modify the template BOM.
C. Move the service BOM to a service object on a different service agreement and modify the template BOM.
D. Modify the service BOM attached to the service object on the service agreement.
Answer: A
Q12. Which of the following is a result of cancelling the service level agreement on a service order in Microsoft Dynamics AX 2012?
A. The service order is signed off.
B. The status is set to blank.
C. The time recording records are deleted.
D. The service stage is set to Cancel.
Answer: C
Q13. You are creating a service agreement in Microsoft Dynamics AX 2012.
What effect does a project/category validation have on a service agreement header?
A. Allows start and end dates to be defined
B. Defines the service level agreement
C. Allows service orders to be grouped
D. Allows only predefined project IDs to be used
Answer: D
Q14. You are reviewing a service order to determine whether it is in compliance with the associated service level agreement.
What does the Compliance value shown in the service order header represent?
A. The number of hours of work completed on the service order.
B. The percentage of hours remaining compared to the limit of the service level agreement.
C. The percentage of hours completed on the service order compared to the limit of the service level agreement.
D. The number of hours remaining within the limit of the service level agreement.
Answer: C
Q15. To which of the following entities can you assign a service level agreement in Microsoft Dynamics AX 2012?
A. Service tasks
B. Service orders
C. Service agreements
D. Sales orders
Answer: C
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Q16. You are creating service orders from a service agreement by using the Create service orders function in Microsoft Dynamics AX 2012. The service agreement is set to combine service orders by service agreement.
Which service agreement line values affect the creation of service orders? (Each correct answer presents a complete solution. Choose three.)
A. Time window
B. Stopped status
C. Service task
D. Worker
E. Service interval
Answer: A,C,D
Q17. Which types of notes can be specified for a Microsoft Dynamics AX 2012 service task relationship? (Each correct answer presents a complete solution. Choose two.)
A. Bill of materials (BOM) notes
B. Description line of service agreement header
C. Internal notes
D. External notes
Answer: C,D
Q18. A service order with a repair line exists in Microsoft Dynamics AX 2012.
You complete the repair of a service object.
You need to mark the repair as completed.
What should you do?
A. Enter the repair finish date on the service order's repair line.
B. On the service order's repair line, select a repair stage with a Finished status.
C. Enter the total hours worked to complete the repair as a line item on the service order.
D. Select the service object that was repaired as a line item on the service order.
Answer: B
Q19. You are configuring Microsoft Dynamics AX 2012 to automatically assign a service level agreement when creating a new service agreement.
Which of the following determines the default service level agreement assigned to a service agreement?
A. Service management parameter
B. Service agreement group
C. Service object group
D. Service template group
Answer: B
Q20. Which of the following elements can you use to define the sales price for a service subscription in Microsoft Dynamics AX 2012? (Each correct answer presents a complete solution. Choose three.)
A. Subscription group
B. Project ID
C. Project category
D. Service subscription
E. Customer account
Answer: B,C,D