NEW QUESTION 1
Users report that no phone numbers are listed in the corporate directory, but the employee names are listed. Which option must be verified in Cisco Unified Communications Manager Administration to display the directory numbers?

• A. The primary extension is configured.
• B. The user's phones are listed as a controlled device.
• C. Users are associated with their directory number.
• D. The telephone number field has been filled in appropriately.

Answer: D

NEW QUESTION 2
A system administrator needs to grant additional privileges to a single Cisco Unified Communications Manager user How should the administrator accomplish this task?

• A. assign a new role to the user
• B. add the user to a new role
• C. assign an access control group to a new role
• D. add the user to a new access control group

Answer: C

NEW QUESTION 3
In which section of Cisco Unified Communications Manager are Call Detail Records viewed?

• A. Cisco Unified Serviceability
• B. Cisco Unified OS Administration
• C. Cisco Unified Reporting
• D. Cisco Unified Communications Manager Administration
• E. Cisco Unified Disaster Recovery

Answer: A

NEW QUESTION 4
An IT administrator must allow a customer service department supervisor to change or modify a recorded message on their phone system. Which role is needed to accomplish this?

• A. Greeting Administrator
• B. Recordings Administrator
• C. Remote Administrator
• D. Annunciator Administrator

Answer: D

NEW QUESTION 5
Which default user account is created by Cisco Unity Connection without a voice mailbox?

• A. administrator
• B. undeliverable messages
• C. operator
• D. technician

Answer: B

NEW QUESTION 6
Which command is useful to see if network layer information is being received at a PSTN gateway?

• A. Show gateway status
• B. Show isdn q931
• C. Show c cm-manager status
• D. Show isdn status
• E. Show isdn q921

Answer: D

NEW QUESTION 7
An engineer is configuring the Cisco Unified Communications Manager disaster recovery system. Which three statements about the disaster recovery system are true? (Choose three.)

• A. It requires the use of schedules for backups
• B. Backup files are encrypted using the cluster security password
• C. If the backup device is listed in a backup schedule, it cannot be manually deleted
• D. If the backup does not complete within 40 hours, the backup times out
• E. Archiving backups to tape drives is supported
• F. SSL is used between the master and local agents

Answer: BCE

Explanation: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/
drs/9_1_1/CUCM_BK_D9A29FAD_00_disaster-recovery-system-cucm-91/CUCM_BK_D9A29FAD_00_disas

NEW QUESTION 8
Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.)

• A. enhances productivity by using availability awareness and reduce communications delays
• B. provides Enterprise IM capabilities, such as persistent chat, group chat, and IM history
• C. provides and streamlines enterprise audio and video communications
• D. enhances communications by providing multipoint conference capabilities
• E. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H.323 protocols

Answer: AB

NEW QUESTION 9
Which command is used to troubleshoot calls as they enter and leave a PRI connection?

• A. Debug isdn q 931
• B. Show voice call summary
• C. Debug voip dialpeer
• D. Show dial-peer voice summary

Answer: A

NEW QUESTION 10
A user presses the envelope button on a 7945 IP phone, but it only launches audio voicemail. Where should the voice systems administrator troubleshoot?

• A. Visual voicemail IP phone service in Cisco Unity Connection
• B. Visual voicemail IP phone service in Cisco Unified Communications Manager
• C. SIP trunk between Cisco Unified Communications Manager and Unity Connection
• D. IP phone network connectivity

Answer: C

NEW QUESTION 11
Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?

• A. Application
• B. Device
• C. System
• D. User management
• E. Media devices

Answer: B

NEW QUESTION 12
A systems administrator wants to integrate a new Cisco Unity Connection cluster with an existing directory in the enterprise. What is one valid user import source?

• A. Cisco Unified Communications Manager AXL server
• B. Cisco Unified Communications Manager CTI server
• C. Cisco Unified Communications Manager TFTP server
• D. Cisco Unified Communications Manager MOH server

Answer: A

NEW QUESTION 13
The Cisco Unified IP Phone 9971 supports which protocol accessing the CLI to gather information and use debug commands?

• A. SSHv2
• B. SSHv1
• C. CDP
• D. Telnet

Answer: D

NEW QUESTION 14
Which four devices can be used to provide analog ports, traditional phones, and fax machines? (Choose four.)

• A. Cisco VG224 Analog Voice Gateway
• B. Foreign Exchange Station Voice Interface Card
• C. Cisco High Density VoiceFax Network Module
• D. Cisco ATA190 Analog Telephone Adapter
• E. Cisco VG350 Analog Voice Gateway
• F. Cisco Unified Border Element
• G. Foreign Exchange Office Voice Interface

Answer: ABDE

NEW QUESTION 15
What is the admin profile used for supervisor to modify or configure the recorded messages of customer
employees?

• A. annunciator admin
• B. recordings admin
• C. remote admin

Answer: B

NEW QUESTION 16
An administrator must keep CDR data for a longer period of time and wants to modify the configured value of the CDR/CMR Files Presentation Duration Days). Which menu options does the engineer navigate?

• A. Unified CM Administration > System > Enterprise Parameters
• B. Unified Serviceability > Tools > Serviceability Reports Archive
• C. Unified CM Administration > Call Routing > Route Plan Report
• D. Unified Serviceability > Tools > CDR Management

Answer: A

NEW QUESTION 17
A network engineer must set up an end-user account for a SIP device to use for authentication. Which end-user information is used for SIP authentication?

• A. account ID
• B. password
• C. PIN
• D. digest credentials

Answer: D

NEW QUESTION 18
A user directory number is configured to forward all calls to a cell phone, but calls are not successfully forwarding. Which Cisco Unified Communications Manager setting requires reconfiguration?

• A. DN External Mask
• B. DN Route Partition
• C. DN Calling Search Space
• D. CFA Calling Search Space

Answer: D