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Q21. Your company has a Microsoft Dynamics CRM Online 2021 environment.
The company is looking to utilize folder-level tracking in Microsoft Dynamics CRM 2021. You need to Instruct users how to utilize folder-level tracking.
What instruction should you give the users?
A. A maximum of 50 folders per user account can be tracked.
B. Emails can only be tracked to accounts, contacts, and leads.
C. Only folders under the Inbox can be used.
D. Works with server-side synchronization or the email router.
Answer: D
Q22. Which two settings are specified on mailbox records? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. The synchronization method for incoming and outgoing emails.
B. The email tracking and correlation method for incoming and outgoing emails.
C. The server profile to use for sending and monitoring emails.
D. The maximum file size limit for attachments.
Answer: A,B
Q23. Which two record types can a System Administrator assign asecurity role to? Each correct answer presents a complete solution
A. Access Team
B. User
C. Owner Team
D. Business Unit
Answer: B,D
Q24. You configure Microsoft Dynamics CRM Online 2021 for use with your Android mobile phones.
You need to instruct users how to get the Microsoft Dynamics CRM for phones app. What is the appropriate location for Android users to download the Microsoft Dynamics
CRM for phones app?
A. Google Play
B. Microsoft Office 365
C. Microsoft Store
D. Your Microsoft Dynamics CRM instance.
Answer: C
Q25. You want to set up server-side synchronization with a Microsoft Outlook.com account. Outlook.com supports POP3,IMAP, and ActiveSync protocols.
Which item and protocol combination can be used?
A. email and contacts using the ActiveSync protocol
B. email, appointments, contacts, and tasks using the IMAP protocol
C. email using the POP3 protocol
D. email, appointments, and tasks using the POP3 protocol
Answer: A
Q26. You are unrig Microsoft Dynamics CRM 20X6 on–premises. Which server role does server-side synchronization utilize?
A. Sandbox Processing Service
B. Web Application Server
C. Asynchronous Service
D. Organization Web Service
Answer: A
Q27. You are aconsultant on a Microsoft Dynamics CRM Online implementation project. You need to display information about a related account on the case form.
Which option should you use?
A. a quick view form
B. a quick create form
C. a lab with subgrid
D. a preview form
Answer: A
Q28. You view several records using the Microsoft Dynamics CRM for tablets app. After you view the records, you begin to work offline.
Which functionality is available for the offline records?
A. You can only view the records.
B. You can view and edit the records.
C. No access to recently viewed records is available, you can only create new, draft records.
D. The same functionality available in the browser client is available on the tablet.
Answer: B
Q29. Which three configurations are supported by server-side synchronize Hon? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Microsoft Dynamics CRM Online and Microsoft Exchange 2003 SP2
B. Microsoft Dynamics CRM Online and Microsoft Exchange 2007 SP3
C. Microsoft Dynamics CRM Online and Microsoft Exchange 2010 SP3
D. Microsoft Dynamics CRM Online and Microsoft Exchange 2013 SP1
E. Microsoft Dynamics CRM Online and Microsoft Exchange 2021
Answer: A,B,C
Q30. Acompany has a Microsoft Dynamics CRM Online 2021 deployment. There are 842 workstationsof various ages, operating systems, and browsers.
•34 run Apple OS with the latest version of Safari
•412 run Windows 8.1 with Mozilla Firefox version 17
•176 run Windows 7 with Internet Explorer version 8
•220 run Windows 10 with Microsoft Edge
The company asks you to identify which workstations meet the support requirements of Microsoft Dynamics CRM Online 2021.
Which two systems meet the support requirement? Each correct answer presents part of the solution
A. 176 run Windows 7 with Internet Explorer version 8.
B. 220 run Windows 10 with Edge.
C. 34 run Apple OS with the latest version of Safari
D. 412 run Windows 8.1 with Mozilla Firefox version 17 as the only Browser.
Answer: A,C