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Q1. You select Forward Mailbox as your incoming synchronization method. You process emails with the Microsoft Dynamics CRM 2021 Email Router between Microsoft Dynamics CRM Online and a SMTP/POP3 server.
You need to deploy inbox rules so emails addressed to the 100 Microsoft Dynamics CRM Online users in theorganization are forwarded to the forward mailbox for processing.
Which solution can be used to deploy forwarding rules for all the users?
A. Run the Rule Deployment Wizard.
B. Enable folder-level synchronization.
C. Create manually in Microsoft Outlook.
D. Create Exchange transport rules.
Answer: D
Q2. You plan to migrate an on-premises Microsoft Dynamics CRM installation to Microsoft Dynamics CRM Online. You have access to a recent Microsoft SQL backup (.bak) file for the on-premises Microsoft Dynamics CRM database and you have moved all customizations over to Microsoft Dynamics CRM Online.
What should you do?
A. Upload the .bak file to Microsoft Azure. Migrate data to Microsoft Dynamics CRM online by using the data Loader service.
B. Export data from the on-premises Microsoft Dynamics CRM database as.csv files. Import the data into Microsoft Dynamics CRM Online by using the Import Data Wizard.
C. Export all customizations and data as an unmanaged solution. Import the solution into Microsoft Dynamics CRM Online.
D. Import the .bak file into Microsoft Dynamics CRM Online by using the Import Data Wizard.
Answer: A
Q3. Which two features can be leveraged to reduce Microsoft Online Services useraccount administration efforts? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Active Directory Synchronization with Microsoft Office 365
B. Active Directory Application Mode (ADAM)
C. Hierarchical Security
D. Active Directory Federation Services (AD FS)
Answer: B,D
Q4. Which operating system supports Microsoft Dynamics CRM for phones?
A. Windows Phone 8
B. Blackberry 7.1
C. Android 4.4
D. iOS 6.1.6
Answer: A
Q5. You want to set up server-side synchronization with a Microsoft Outlook.com account. Outlook.com supports POP3,IMAP, and ActiveSync protocols.
Which item and protocol combination can be used?
A. email and contacts using the ActiveSync protocol
B. email, appointments, contacts, and tasks using the IMAP protocol
C. email using the POP3 protocol
D. email, appointments, and tasks using the POP3 protocol
Answer: A
Q6. A company has a MicrosoftDynamics 2013 on-premises deployment. They want to start using the Microsoft Dynamics CRM Online 20J6 features.
The company needs to determine the least costly method of migrating data from on- premises to online. It is determined that the Client wants to move the account and contact information only one time while preserving the relationships between the two entities. Additionally, there are several custom fields in the contact records.
You need to migrate 5.0OO account records and 14,000 contacts while maintaining the relationships between accounts and contacts.
What is the most expedient method for migrating the accounts and contacts records?
A. Use the Software Development Kit (SDK) to code the Import of contact and account data from the AccountBase directly accessed through the local Microsoft SQL Server. Use the OData Web service to form a connection with Microsoft Dynamics CRM Online. Push the gathered information Into the Account Entity.
B. From Microsoft SQL, export the contact records from the AccountBase table to a txt file. Import the Contacts fire using the Data Import Wizard. Repeat the process with the Accounts file.
C. Export the contact records and account records to Microsoft Excel, compressthe Excel spreadsheet in a zip file, and use the Data Import Wizard to Import the records.
D. Export the contact records and account records to Microsoft Excel with all required fields- Save the two spreadsheets as txt files, compress them together in a zip file, and use the Data Import Wizard to import the zip file.
Answer: B
Q7. Your company has a Microsoft Dynamics CRM Online 2021 environment.
The company is looking to utilize folder-level tracking in Microsoft Dynamics CRM 2021. You need to Instruct users how to utilize folder-level tracking.
What instruction should you give the users?
A. A maximum of 50 folders per user account can be tracked.
B. Emails can only be tracked to accounts, contacts, and leads.
C. Only folders under the Inbox can be used.
D. Works with server-side synchronization or the email router.
Answer: D
Q8. What is the minimum supported version of Microsoft Internet Explorer required for the Microsoft Dynamics CRM 2021 client for Outlook?
A. Internet Explorer 8
B. Internet Explorer 9
C. Internet Explorer 10
D. Internet Explorer 11
Answer: B
Q9. You are aconsultant on a Microsoft Dynamics CRM Online implementation project. You need to display information about a related account on the case form.
Which option should you use?
A. a quick view form
B. a quick create form
C. a lab with subgrid
D. a preview form
Answer: A
Q10. Which three configurations are supported by server-side synchronize Hon? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Microsoft Dynamics CRM Online and Microsoft Exchange 2003 SP2
B. Microsoft Dynamics CRM Online and Microsoft Exchange 2007 SP3
C. Microsoft Dynamics CRM Online and Microsoft Exchange 2010 SP3
D. Microsoft Dynamics CRM Online and Microsoft Exchange 2013 SP1
E. Microsoft Dynamics CRM Online and Microsoft Exchange 2021
Answer: A,B,C