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Q41. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You are about to start a new project.You need to assign tasks for the planning stage, the design stage and the implementation stage of the project.You create the appropriate tasks in Outlook and assign them to members of the project team.
You receive a notification in your Outlook Inbox saying one of the tasks has been updated.After a period of time, you notice that the task update notification is no longer in your Inbox.
What is the most likely cause of the task update notification disappearing from your Inbox?
A. The task has been deleted.
B. Someone else has taken ownership of the task.
C. The task update notification has moved to the Tasks folder.
D. The due date of the task has passed.
Answer: B
Q42. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You are about to start a new project.You need to assign tasks for the planning stage, the design stage and the implementation stage of the project.You create the appropriate tasks in Outlook.
You currently have your task list displayed using the “Detailed” view.You arrange the view of your task list using the “By Person Responsible” view.
You discover that some of the tasks no longer appear in the list.You can only view the planning stage tasks.
Why do some of the tasks no longer appear in the task list?
A. Some tasks do not support the “By Person Responsible” view.
B. You have applied a filter to the view.
C. Some tasks are past their due date.
D. All the tasks are assigned.
Answer: B
Q43. Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane selects an email in Outlook then uses the CTRL + R keyboard shortcut.
What effect will the CTRL + R keyboard shortcut have on the email?
A. It will open the email for forwarding.
B. It will open a reply window.
C. It will mark the email as read.
D. It will assign the email to the Red category.
Answer: B
Q44. Steph works in the Human Resources department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
The company has recently installed a system to allow users to use Information Rights Management to protect confidential data.
Steph wants to use Information Rights Management.However, she needs some software installed on her client computer before she can use Information Rights Management.
Which software does Steph need installed on her computer?
A. She needs Internet Explorer 9 installed.
B. She needs an SSL VPN client installed.
C. She needs the Windows Rights Management client installed.
D. She needs an SFTP client installed.
Answer: C
Q45. You work as a Helpdesk Technician at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.
You receive a call from Jane in the Accounts department.Jane reports that she has composed an email and wants to add two signatures to the email.The first signature is her standard signature and the second signature is promoting an upcoming corporate marketing event.
You verify that Jane has successfully added the first signature to her email.
How should you help Jane?
A. You should advise Jane to create a single signature containing all the required information.
B. You should configure an Exchange account for Jane.
C. You should advise Jane to change the format of the email to Rich Text.
D. You should advise Jane to modify the Outlook options to permit multiple signatures.
Answer: A
Q46. You work as a Systems Administrator at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.The email server is configured for Exchange, POP3, IMAP and HTTP connections.
You use Outlook 2010 on your work computer to access your company email.You also use Outlook 2010 on your home computer to access your company email.
You want to be able to access your company email from any computer such as a computer in an Internet Cafe or an airport terminal.
Which technology should you use to access your company email?
A. An email account configured POP3 access.
B. An email account configured for Outlook Anywhere (RPC over HTTP) access.
C. An email account configured IMAP access.
D. An email account configured Outlook Web Access.
Answer: D
Q47. Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane receives an email from the Sales Manager.Jane wants to flag the email and assign start and due dates to the email.
Which of the following keyboard shortcuts could Jane use to open the Flag for Follow Up dialog box?
A. CTRL + SHIFT + G
B. CTRL + SHIFT + B
C. CTRL + SHIFT + W
D. CTRL + SHIFT + S
Answer: A
Q48. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You use Outlook to organize your time and schedule activities related to a new project.
Which of the following is described as “an Outlook item that has been marked as requiring some sort of action in the future”?
A. A Meeting.
B. An Appointment.
C. An All Day Event.
D. A Task.
E. A To-do
Answer: E
Q49. Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane receives an email from the Sales Manager.Jane selects the email then enters the CTRL + SHIFT + R keyboard shortcut.
What effect will this keyboard shortcut have?
A. It will open a Reply email.
B. It will open a Reply All email.
C. It will assign the email to the Red category.
D. It will assign a Red Follow Up flag to the email.
Answer: B
Q50. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You compose an email that you plan to send to ten different customers.You need to ensure that each customer is unable to see the names of the other email recipients.
How can you hide the email recipient’s names?
A. By marking the email as private.
B. By entering the recipients names in the BCC (Blind Carbon Copy) field.
C. By using the Delay Delivery function.
D. By adding a signature to the email.
Answer: B