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Q1. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
Jane works as a Sales Administrator.Her Inbox contains many folders.Jane has configured Categories in Outlook to help organize her email.One category is named Initial Orders. Emails in the Initial Orders category are spread amongst multiple folders.
Jane creates a folder in her Inbox named Initial Orders.She wants to search for all emails in the Initial Orders category so she can place them on the new folder.
Which two of the following methods could Jane use to find the required emails?(Choose two).
A. She could use the Instant Search function.
B. She could create a Search Folder.
C. She could use the Find function.
D. She could use the Advanced Find function.
E. She could use the Arrange By function.
Answer: BD
Q2. You work as a Systems Administrator at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
You want to ensure that every user in the company has their Outlook configured to AutoArchive their emails.
You discover that some users are modifying their AutoArchive settings.
How can you disable the users’ ability to modify their AutoArchive settings?
A. By logging in to each computer with an Administrator account and configuring the AutoArchive settings.
B. By modifying the folder permissions on each user’s Inbox.
C. By configuring a retention policy on the Exchange server.
D. By configuring the Default Data File option on each user’s computer.
Answer: C
Q3. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
A user named Myles wants to access the shared calendar of his manager.
How should Myles access his manager’s calendar?
A. He should use the Publish Online option.
B. He should use the Exchange Calendar option.
C. He should use the Open Calendar > From Internet option.
D. He should add a Calendar Group.
Answer: C
Q4. A user named Clive works as the Finance Manager at ABC.com.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Clive has many scheduled meetings and appointments in his calendar. Clive opens Outlook then opens his calendar. He discovers that many of the meetings and appointments are missing.
How can Clive display all his meetings and appointments?
A. By configuring the correct date on his computer.
B. By modifying the Show Time As setting.
C. By clearing any filters in the calendar view.
D. By clicking the New Items icon on the Home tab in the ribbon.
Answer: C
Q5. You work at ABC.com. You are configuring Microsoft Outlook 2010 to connect to the company Exchange email server.
You configure an Exchange account in Outlook and select the Cached Exchange Mode option to enable you to work with Outlook when you are not connected to the Exchange server.
What type of file is created to store a copy of your email locally on your computer?
A. A database (.mdb) file.
B. An Outlook .pst file.
C. An Outlook .ost file.
D. An Exchange .edb file.
Answer: B
Q6. You work as an IT Administrator at ABC.com. You have been asked to implement a new email system. The company plans to deploy Microsoft Office 2010 to the company client computers.
One of the requirements of the email system is that users must be able to send Out of Office messages to other company users and in response to external emails.
Which of the following types of email server should you implement?
A. A Web based email system that uses HTTPS.
B. A Microsoft Exchange Server system.
C. A POP3 based email system.
D. An IMAP based email system.
Answer: B
Q7. You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Sam is a member of your project team.Sam is a Solutions Architect.You want to assign Sam the job of designing a solution for a customer.You want to track Sam’s progress as he works on the design.
Which function of Outlook should you use?
A. You should create an Appointment.
B. You should create a Meeting.
C. You should create a To-Do.
D. You should create a Task.
Answer: D
Q8. Sally works as the Sales Assistant at ABC.com. The company email system runs Microsoft Exchange Server 2010. Sally uses Microsoft Outlook 2010 configured with an Exchange account.
Sally wants to create a new email. She is currently in the Calendar view.
Which of the following keyboard shortcuts could Sally use to create a new email?
A. CTRL + N
B. CTRL + SHIFT + M
C. CTRL + SHIFT + N
D. CTRL + SHIFT + B
Answer: B
Q9. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You have composed an email and saved it in your drafts folder.You want to send the email tomorrow at 11am. However, you will be away from the office tomorrow with no access to email.
How can you send the email at 11am tomorrow?
A. By configuring a Low Importance level for the email.
B. By using the Delay Delivery option.
C. By configuring the Save Sent Item To option.
D. By attaching a calendar event to the email.
Answer: B
Q10. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
Jane creates a category named Important.She wants to ensure that any current or future emails from company managers that contain the word “Urgent”in the subject line or are flagged as Important are automatically added to the Important category.
How can Jane achieve this goal?
A. By creating a Search Folder.
B. By using the Arrange By > Importance option.
C. By creating a rule.
D. By modifying the properties of the Categorized Mail search folder.
Answer: C