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Q51. Employees at ABC.com use computers running Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
John is the Sales Manager. He often needs to search his emails for customer information and sales history.
To reduce the time it takes to search through his emails, John wants to use the Outlook 2010 Instant Search function. However, the Instant Search function is not available.
What should John do to enable the Instant Search function?
A. He should install Microsoft Office 2010 Service Pack 1.
B. He should download and install Windows Search.
C. He should enable Windows Updates.
D. He should configure IMAP access.
Answer: B
Q52. You work in the Sales department at ABC.com. Employees at ABC.com use computers running
Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to
connect to the POP3 based company email server.
The Sales department has recently received some new computers. You log in to one of the new
computers and open Microsoft Outlook 2010.
You click on the New E-mail button to compose a new email. The Untitled - Message window
contains a To field, a CC field, a Subject field and a message body area but there is no Send
button.
What would prevent the Send button being displayed?
A. There is no email account configured in the Outlook profile.
B. A Delivery Delay has been configured.
C. The Direct Replies To option has not been configured.
D. The Exchange server is offline.
Answer: A
Q53. You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You have received an email from a supplier that contains a price list for their product.The email has a brochure describing the product attached to it in the form of a PDF file.
You receive a similar email from a rival supplier. The email also contains an attached PDF brochure for their product.
You compose an email to other company managers.The email contains a proposed sales strategy along with the benefits of using each of the two suppliers.
You want to include the two emails from the suppliers as attachments in your sales strategy email. The attached supplier emails must include their attached brochure PDFs.
How should you configure your email?
A. You should navigate to the Insert tab and use the Attach File option.
B. You should navigate to the Insert tab and use the Object option.
C. You should navigate to the Insert tab and use the Quick Parts option.
D. You should navigate to the Insert tab and use the Outlook Item option.
Answer: D
Q54. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
Louise works in the Marketing department.She has composed an email that contains the marketing strategy for each of the company products.The email is many pages long and will be sent to various departmental managers and product designers.
You want to configure the email so that the recipients can quickly go to the section of the email that is relevant to them without having to read through the whole email.
How should you configure the email?
A. You should add Voting Buttons to the email.
B. You should add Hyperlinks to the email.
C. You should add Text Boxes to the email.
D. You should add Word Art to the email.
Answer: B
Q55. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server. A user named Mia in the Human Resources (HR) department adds an appointment to her calendar. Other users in the HR department have permission to view Mia’s calendar. The appointment contains confidential information.
How can Mia prevent other users from viewing the confidential appointment information without affecting their ability to view other appointments?
A. By configuring the appointment to show the time as Free.
B. By selecting the Private option in the appointment.
C. By modifying the permissions of the calendar.
D. By configuring a new Calendar Group.
Answer: B
Q56. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
In the default Outlook 2010 view, which of the following elements contain a list of tasks, a calendar and any upcoming calendar appointments?
A. The People Pane.
B. The Navigation Pane.
C. The Calendar View.
D. The To-Do Bar.
Answer: D
Q57. Steve works in the Human Resources department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
Steve is composing an email that contains confidential information.Steve wants to configure the email to request information about who opened the email and at what time and a confirmation that the email was received by the intended recipient in an unaltered state.To achieve this Steve wants to configure the email to request an S/MIME receipt.
However, when Steve opens the security settings of the email, she discovers that the Request S/MIME receipt for this message check box is disabled.
What should Steve do first?
A. She should select the Encrypt message contents and attachments check box in the Security settings of the email.
B. She should select the Add digital signature to this message check box in the Security settings of the email.
C. She should select the Request a Read Receipt check box in the email options tab.
D. She should select the Request a Delivery Receipt check box in the email options tab.
Answer: B
Q58. You work as a Systems Administrator at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
You receive a call from a user reporting that he is unable to modify his AutoArchive settings. When he opens the AutoArchive settings box, all the options are disabled.
What is the most likely reason the user is unable to modify his AutoArchive settings?
A. You have configured a retention policy.
B. You have modified the Default Data File option on his computer.
C. You have configured a security policy.
D. He doesn’t have administrative permissions on his computer.
Answer: A
Q59. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. You log in to a computer and open Outlook.
You compose an email and attempt to send it.You discover that the email has no Send button.
What do you need to do before you can send the email?
A. You need to mark the email as unread.
B. You need to remove the Delivery Delay.
C. You need to create an account.
D. You need to remove the Follow Up flag.
Answer: C
Q60. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
You are composing an email. You plan to print the email before you send it.You need to define how the email looks by configuring the page settings and paper settings.
Which type of Style in Outlook should you use to achieve the desired result?
A. You should use a Print Style.
B. You should use a Quick Style.
C. You should use a Preview Style.
D. You should use a Text Style.
Answer: A